ShotDeadInTheHead Reviews 2,233

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Bought 3 t shirts from a facebook ad. Promo code clear and simple to use. Shirts arrived promptly and quality great. Slight error in order, corrected quickly and without fuss. Definitely using them a... See more

Rated 5 out of 5 stars

Went on the site after seeing a T shirt |I Liked , ages ago. After a very brief search I came across it (it's obviously a lot easier if you actually have something in mind, rather than just searching... See more

Rated 5 out of 5 stars

I recently ordered tee shirts from Shot Dead, having been a fairly regular customer. I have always been very pleased with the goods received but on this occasion there was a problem with sizing and I... See more

Rated 5 out of 5 stars

Usual high standard. I know the fleece top will please my adult autistic son no end (he appreciates quirky humour) and am looking forward to the various mugs being unwrapped by other relatives on or a... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

We're a big happy (slightly dysfunctional) family and ShotDeadInTheHead is the by-product of our collective creative juices. Our purpose in life is to deliver our extended family (that's you lot) high quality, exclusive and unique products that allow you to share your passions and show the rest of us that you're well and truly different.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Recent t-shirt order.

Bought three t-shirts,excellent quality and quick delivery,I have bought quite a few items over the years from ShotDeadinTheHead and the service as always been impeccable.

28 January 2020
Unprompted review
Rated 4 out of 5 stars

Quick and simple ordering process

Quick and simple ordering process. Goods dispatached quickly and well packed (not too big, which is nice). Delivey cost a bit high, but overall a very good experience.

26 January 2020
Unprompted review
Rated 5 out of 5 stars

T Shirts ordered 23 December

T Shirts ordered 23 December. Still to be received 19 January.

Received on 21 January! Excellent quality as usual.

18 January 2020
Unprompted review
ShotDeadInTheHead logo

Reply from ShotDeadInTheHead

Dear Tom,

Many thanks for your feedback and apologies for the delay in replying.

I am so glad you got in touch here because I can see that you have not contacted our help desk with your query.

I am very sorry to hear that you have not received your order. After looking into this I can see that your t-shirts were ordered on the 23rd December, but with Christmas closures affecting production they were dispatched on the 6th January by a tracked service. Delivery to New Zealand normally takes 14 - 21 business days.

Our customers’ happiness is very important to us and so if you have not received your order by the 4th February please contact our dedicated customer support team at service@pushmerchandising.com and they will be happy to help you further.

I am sorry for any inconvenience and disappointment caused.

Best regards,
Sheila

Rated 2 out of 5 stars

Trust is created by truth

Blatantly lied about dispatch date and tried to blame Royal Mail.

Paid £3.99 for UK 48 hour tracked post. Item arrived 6 days late (taking into account bank holidays)

Would have accepted admission of error but do not tolerate passing blame.

Trust has gone for me. Wouldn't use again.

6 January 2020
Unprompted review
ShotDeadInTheHead logo

Reply from ShotDeadInTheHead

Dear Kate,

Many thanks for getting in touch.

We received your order on the 18th December - sadly too late for a guaranteed pre-Christmas delivery, as detailed on the website.

Your order was marked as ready for Royal Mail collection on the 22nd December. The 22nd was a Sunday, so it would have actually shipped out on Monday 23rd December, which was the next working day. Perhaps this is where the confusion over the delivery date occurred? If so, please accept our sincere apologies for that.

Your order was delivered on the 4th January, a little later than the usual Royal Mail Tracked 48 transit times of 2 - 3 business days, but we have to expect that during busy times.

If we can help you with anything else please email us on service@pushmerchandising.com

Kind regards,
Sheila

Rated 4 out of 5 stars

Fine quality

Fine quality, quirky articles. Only downpoint for me is the long deliveryperiod tot Belgium. But otherwise top!

31 December 2019
Unprompted review
Rated 5 out of 5 stars

Cannot fault" Shot Dead" good service great shirts.

Ordered 6 tshirts well before xmas , as they had not arrived by17 th Dec I contacted shot dead and had a reply to say they were despatched on 10th but Royal Mail had not started delivery proceedure but they would be delivered by Xmas. Shot dead had to be contacted again on21st and was told RoyalMail promised delivery on 23rd. Shirts arrived on 23rd, shirts were as ordered, well packaged, and of very good quality. I cannot fault ShotDead, and thank Shena in the customer service department for chasing my order . I will be ordering other items in the future.

26 December 2019
Unprompted review

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