ShopiPersia Reviews 371

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, often highlighting their authenticity and excellent condition upon arrival. Many people also commend the efficient delivery service, noting that items arrived quickly and were well-packaged, even for international shipments. The overall service provided is frequently described as wonderful, with consumers appreciating the care and professionalism shown. However, some customers were dissatisfied with their orders, experiencing significant delays or not receiving all items. A few people reported issues with communication regarding their orders, and in some cases, orders were not processed or shipped even weeks after payment.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and condition. Customers praise the quality of items,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers report that items arrived exactly... See more

Order

Customers had ambiguous experiences with order. While some reviewers expressed satisfaction, noting that... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad I found ShopiPersia. I purchased Lavna Kebab Maker Machine and shipped to Sydney Australia with absolutely no problems and full tracking. Best way to communicate is with WhatsApp and don’... See more

Rated 5 out of 5 stars

Although it took a bit longer to receive my order than advertised, Saeed did an excellent job in keeping in contact with me. He sent updates as well as prompt replies to all my email inquires which re... See more

Rated 5 out of 5 stars

Amazing experience with ShopiPersia. It is hard to trust online websites that you have no experience with, so I was sceptical at first. Fortunately, Saeed was excellent and the website is very clear a... See more

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

371 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience - thank you!

I was a bit skeptical initially and wasnt sure if if the product would arrive but wanted to give it a try and I’m SO HAPPY i did! Great experience. I contacted customer service and they responded back less than 1 hour. The product is perfect and I will continue to order. Thank you for existing!

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Total satisfaction

Total satisfaction!
Everything went smoothly, the product arrived undamaged and the customer service was friendly. I will be happy to order again if required!

10 December 2023
Rated 5 out of 5 stars

Good & Friendly communication

I did order a gift card for my wife in Iran for Women's day as a present. They gived the giftcard on time and also showed proof of it.
Thank you Saeed for the good service and communication.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

Inner pot is not original parse khazar and not possible to use

I ordered an inner pot for my rice cooker. Communication went well up until payment. I received the pot but umfortunately the pot does not fit. It is not the correct original pars khazar inne pot. I have emailed and called but don't get any answer. I am obviously willing to find a solution for example buying a complete nice rice cooker but again no one answers after payment and shipment.

Product does arrive but in this case product is not correct and there is not much to do if you don't get any reply. For me 65 euros for an inner pot is not worth more than calling twice and sending email twice.

Edit: answer to the shops reply.
The one I had looks like the inner pot on your pictures. The one recieved does not look like the pictures on your website.

13 June 2023
ShopiPersia logo

Reply from ShopiPersia

Various brands are sold in the market under the name "Pars Khazar," such as Euro Pars Khazar, etc., which are not genuine. If you use one of these brands, the Pars Khazar special pot is not usable. We only sell original Pars Khazar products.

Rated 5 out of 5 stars

It has arrived and is even more…

It has arrived and is even more beautiful than advertised:-)

Ordered the book with the hope of getting it before Christmas. That didn't happen, regretfully mostly due to an overeager customs service in Denmark.

All along the way Saeed was most helpful in his communication.

I will shop here again:-)

29 December 2023
Unprompted review
Rated 5 out of 5 stars

All good in the end

All good in the end. Very slick ordering and follow up with notice of shipping and invitation to rate. But the product (book) does ship from Iran so it takes a good couple of weeks to arrive. That's the only downside.

22 December 2023
Rated 5 out of 5 stars

Good service

Took a while to ship (as indicated) but the package arrived very quickly once sent. Seller responded promptly via Whatsapp.

1 November 2023
Rated 5 out of 5 stars

Excellent Seller

An excellent, trustworthy seller. Great communications and fast shipping of my tar instrument which arrived well packaged and in perfect condition.

26 October 2023
Unprompted review
Rated 4 out of 5 stars

20-10-2023 Very good experience and obvious communication

The website is nice and the service is good. The only point that can make communication still better is the installing of a tracking system for delivery. This should be great because the client gets a better look on the traject of delivery... but today I´ve got message of the post office in Belgium that my package wil be delivered next week! Thanks to Shopipersia and mowafagh bashid va khoda hafez.

12 September 2023

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