Bought a couple of items on line from…
Bought a couple of items on line from Shirtsleeves arrived well packaged and swiftly
One item I ordered was out of stock the shop soon notified me
Thank you Shirtsleeves
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Independent Women's Fashion Store in the heart of Newark-on-Trent, a historic Market Town. We love new clothes here at Shirt Sleeves - We're constantly looking for new styles & collections to add to our brand repertoire. We're a family run company with a strong focus on providing first class customer service for all our lovely shoppers!
7 Middle Gate, NG24 1AG, Newark-on-Trent, United Kingdom
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Bought a couple of items on line from Shirtsleeves arrived well packaged and swiftly
One item I ordered was out of stock the shop soon notified me
Thank you Shirtsleeves
Rubbish! I ordered an item on line and received a confirmation email to say they were processing my order. But the next day they sent me an email to advise they had sold my item to someone else who had come into the shop and had no more in stock! Obviously they prioritise customers coming into the shop over on line customers who have already purchased. This was my first time buying from this shop and wont bother again!!
A great service and a wonderful choice of labels , I’m always satisfied with the choice.
I've dealt with this company several times. First class service every time
Beautiful clothes and well packaged. First order - so was a risk as didn’t know the company. Excellent
I have to say the customer service provided by Jessica at Shirt Sleeves is second to none. I have twice raised queries over the last months and you receive and extremely quick, helpful personable response. i actually have startined looking at Shirt Sleeves first for brands I know they stock as I have such confidence in their pricing and customer service
Had a problem with a garment purchased six months ago. I took photos which I included with my email to Shirtsleeves. Without hesitation I was offered either a replacement or a credit. No quibbles they accepted that I was being honest. This is so unusual with Companies today who usually ask for the return of the garment for ‘investigation’. Well done Shirtsleeves and a great big THANK YOU.
This is my first experience with this small company and it has been an excellent customer experience, providing a fast, efficient, friendly, personal service! I would thoroughly recommend them. Goods were dispatched the same day and when an item was out of stock, an actual person rang to explain the situation and offer alternative choices at no additional cost. I will definitely buy from them again and maybe even visit the store in person, I was so impressed - they made you feel as if your custom was important to them and that is rare these days! I should also mention that their prices were extremely competitive.

Reply from Shirt Sleeves
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