Shapellx Reviews 50,438

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 14,962 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they smooth and shape the body. Many people appreciate the comfortable fit and the confidence these items provide, with some even planning to use them for special occasions like weddings. The customer service also receives frequent praise for being helpful, responsive, and efficient in addressing concerns. However, some people were dissatisfied with their orders, specifically regarding sizing issues where items did not fit as expected based on measurements. A few customers also mentioned that the return process was challenging or that they experienced discomfort with certain products, such as boning causing bruising or straps slipping.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the material,... See more

Quality

Users describe positive interactions with quality, frequently praising the durable materials and high-quality... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers report a smooth and easy ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness and helpfulness.... See more

Return policy

People report ambiguous experiences with the return policy. Some customers found the return process seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipment arrived quickly and in professional packaging. I always love the quality of Shapellx merchandise. I gave it four stars because I was really hoping that I would be able to wear this all ov... See more

Company replied

Rated 4 out of 5 stars

If really nicely however with some rolls I have the bone in the sides cut into my rolls, and one of the seems on the strap holders broke with in first use but I didnt really plan on using the straps.... See more

Company replied

Rated 4 out of 5 stars

The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.

Company replied

Rated 5 out of 5 stars

I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost we... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store
  3. Body Shaping Class
  4. Lingerie Store
  5. Underwear Store
  6. Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

4.0

Great

TrustScore 4 out of 5

50K reviews

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Rated 4 out of 5 stars

The swimsuit quality is amazing

The swimsuit quality is amazing. I love the way it smooths all of the midsection imperfections! The fit was snugger than I like in the bottom, but sizing up should do the trick. I'm looking forward to confidently lounging in and by the pool.

21 May 2026
Unprompted review
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Reply from Shapellx

Hi Erwin Johnson 💖✨

Thank you so much for your wonderful feedback! We’re thrilled to hear you love the swimsuit quality and the smoothing effect 🌸 We appreciate your sizing insight as well, and we’re excited for you to feel confident and comfortable lounging by the pool 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 1 out of 5 stars

Waiting to return the items haven’t…

Waiting to return the items haven’t received the label yet

9 May 2026
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Reply from Shapellx

Hi Susanna,

We’re sorry to hear you’re still waiting for your return label. We understand how frustrating delays like this can be. Please contact us at info@shapellx.com so we can check the status of your return request and assist you further.

Rated 5 out of 5 stars

THIS THIS THIS THIS SHAPER!!

THIS THIS THIS THIS SHAPER!!! THIS is the one. I've tried another and while I didn't hate it, it ain't THIS one. Boobs up, gut gripped, hind end sitting high and it feels GREAT. As a 42DD girlie, I had my concerns and doubts. NOPE!!! And I never give shapers a high mark because let's face it, they can be hit and miss. But in this one, I feel pulled together without feeling mashed, smooshed, smothered, hurting - none of those. I feel pretty.

9 May 2026
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Reply from Shapellx

Hi Tammy C 💖✨

WOW — thank you so much for this amazing feedback! We’re absolutely thrilled to hear this shaper made you feel confident, comfortable, and beautiful 🌸🥰 Knowing you felt supported without feeling restricted truly means the world to us. Your excitement and detailed experience are incredibly appreciated 💕

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 1 out of 5 stars

I was supposed to get a coupon and a…

I was supposed to get a coupon and a refund of 30 dollars and I have received neither. Its been over w weeks.

9 May 2026
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Reply from Shapellx

Hi AMY N MOONEY,

Thank you for bringing this to our attention. We’re sorry to hear about the delay with your coupon and refund .This is not the experience we want for our customers. Please reach out to us at info@shapellx.com so our team can review your case and resolve this for you as quickly as possible.

Rated 5 out of 5 stars

I received the product pretty rapidly

I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost went down past my knee (I'm 5'5 for reference). I contacted them & they responded within a day. Overall, I am satisfied with all of the products I've tried from Shapellx.

21 May 2026
Unprompted review
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Reply from Shapellx

Hi Nancy 💖✨

Thank you so much for your detailed feedback! We’re happy to hear your order arrived quickly and that you’re satisfied with the fit and compression 🌸😊 We also appreciate you reaching out regarding the sizing concern, and we’re glad our team was able to respond within a day and assist you.

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

I ordered a bathingsuit that was too big

I ordered a bathingsuit that was too small so i sent an email saying i would like to exchange to a bigger size. They responded within one day and graciously offered to just send me a new one. Easy communication so far and great service so far.

21 May 2026
Unprompted review
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Reply from Shapellx

Hi Taylor Streicher 💖✨

Thank you so much for sharing your experience! We’re glad to hear our team was able to respond quickly and make the exchange process easy for you 🌸 It’s wonderful that everything has been smooth so far, and we truly appreciate your kind words about our service 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Curious to try the hype

I saw the ads and was curious to see if this item was truly worth the hype. The material is durable, and that makes the quality worth the cost. This product is worth trying, and getting others to try especially if they want to be snatched and curved for an event. Also the customer service, and notifications about my delivery were amazing and delivered on time as stated.

19 May 2026
Unprompted review
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Reply from Shapellx

Hi Shulett 💖✨

Thank you so much for sharing your experience! We’re thrilled to hear you found the material durable and the quality worth the cost 🌸 It’s also great to know your delivery updates and customer service met your expectations 🥰 We appreciate your recommendation and are glad you’re enjoying the results and support.

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Easy to order

It was easy to pick out what I needed. The ordering process was smooth, too. However, the sizing chart may not be completely accurate when selecting your garment. It's a possibility your garment may be to small.

21 May 2026
Unprompted review
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Reply from Shapellx

Hi Erica Malcolm 💕✨

Thank you for your feedback! We’re glad to hear you found the ordering process smooth and easy 🌸 We also appreciate your note regarding sizing—your input is very helpful and will be shared with the team for review to improve guidance for future customers 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

This undergarment is the bomb

Love the product. It sculpts you in all the right places. Holds and lifts. This undergarment is comfortable to wear all day long. True to size. I recommend this product.

8 May 2026
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Reply from Shapellx

Hi Annette 💖✨

Thank you so much for your amazing feedback! We’re thrilled to hear you love the comfort, sculpting, and support of your shapewear 🌸 It’s wonderful to know it fits true to size and keeps you feeling confident all day long 🥰 Thank you for recommending Shapellx!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

The U-Ring Cut Out Shaping Swimsuit is…

The U-Ring Cut Out Shaping Swimsuit is beautiful. The size was a bit too small still am
Dying to rock it just ordering the correct sizes can’t wait!

20 May 2026
Unprompted review
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Reply from Shapellx

Hi Pam 💖✨

Thank you for your wonderful feedback! We’re so happy to hear you love the U-Ring Cut Out Shaping Swimsuit and find it beautiful 🌸 We’re excited for you to get the perfect size so you can rock it with confidence 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Love how together I feel.

Love how together I feel.

9 May 2026
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Reply from Shapellx

Hi Sandra Jenkins 💖✨

Thank you for your lovely feedback! We’re so happy to hear our shapewear helps you feel confident and put together 🌸 That truly means so much to us 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

I absolutely loved my Shapellx

I absolutely loved my Shapellx, but I ordered the wrong size. I plan to order another one and more items. The shapewear is Amazing.

Thanks,
Diane

19 May 2026
Unprompted review
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Reply from Shapellx

Hi Diane Carter 💖✨

Thank you so much for your wonderful feedback! We’re thrilled to hear you absolutely loved your Shapellx shapewear 🌸 Even though the size wasn’t quite right, we’re so happy you still found the quality amazing and plan to order more 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

I love the shapewear

I love the shapewear. I just needed to go up one size. Shapellx was very good with my request for a bigger size. I’ll be buying more in the future. My order came very fast. I was surprised.

20 May 2026
Unprompted review
Shapellx logo

Reply from Shapellx

Hi Nakia Middleton 💕✨

Thank you so much for your kind feedback! We’re delighted to hear you love the shapewear and that our team could help you with the size adjustment 🌸 We’re also happy your order arrived quickly and exceeded your expectations 🥰 We can’t wait to have you shop with us again!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars
Shapellx logo

Reply from Shapellx

Hi Loraine Brown 💖✨

Thank you for your lovely feedback! We’re so happy to hear the fit was perfect for you 🌸 Enjoy your purchase, and thank you for choosing Shapellx 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Incredible customer service

I loved the shapewear I ordered but made a mistake in my own measurements and ordered a size too small. I emailed to company and got a quick and very helpful response. They rectified the situation and went out of their way to exceed my expectations!

21 May 2026
Unprompted review
Shapellx logo

Reply from Shapellx

Hi Carrie Reynolds 💕✨

Thank you for sharing your experience! We’re so happy to hear you loved the shapewear and that our team was able to quickly assist with the sizing issue 🌸 Your kind words truly mean a lot to us, and we’re delighted we could exceed your expectations 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Good customer service

Good customer service. Responded in a timely matter and met my needs. Happy customer!!!! Will continue to buy with Shapellx.

21 May 2026
Unprompted review
Shapellx logo

Reply from Shapellx

Hi V.LEE 💖✨

Thank you so much for your kind words! We’re delighted to hear our customer service team was able to assist you promptly and meet your needs 🌸 Your continued support means so much to us, and we look forward to serving you again 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Great purchase

I purchased the bare essentials cream touch smoothing T-shirt bra. It arrived very quickly and I fell in love with the high quality support and smooth feel. Looks wonderful and put together under any top. Will purchase more of these!

18 May 2026
Unprompted review
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Reply from Shapellx

Hi Johanna 🌸✨

Thank you so much for your wonderful feedback! We’re thrilled to hear you love the comfort, support, and smooth feel of the Bare Essentials Cream Touch Smoothing T-shirt Bra 💖 We’re so happy it looks great under your outfits too! Enjoy your purchase, and we can’t wait to serve you again 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 1 out of 5 stars

No one to talk to to ship back

No one to talk to to ship back, 2 day review just to return, on a 30 day return. I am still trying to send an item back, a second shipment.
I will never shop here again!

5 May 2026
Shapellx logo

Reply from Shapellx

Hi Jodi,

We’re sorry to hear about your frustrating return experience and the delay with sending back your second shipment. We understand how disappointing this must be, especially when you expected a smoother return process. Please contact us at info@shapellx.com so we can assist you further and resolve this matter.

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