server4you.com Reviews 570

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

My Server is suspended due to unpaid even thought it was paid for (a bug on their System). Support does not feel obligated to fix the issue on their end and it's been a week almost. Tried calling, tri... See more

Company replied

Rated 5 out of 5 stars

My experience was very good. My server at S4U , had gone down, and the support team acted quickly to get everything back online. The service was fast, efficient, and very professional. I really appre... See more

Company replied

Rated 5 out of 5 stars

I can see server4you.com replied to every customer which is very good thing. I am using server4you.com for many years. Had issues but solved always.

Rated 1 out of 5 stars

Hello, I am writing this complaint to express my deep dissatisfaction with this company, server4you.com, because they are not providing the image I need and require to use, and they refuse to reimburs... See more

Company replied

Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. Cloud Computing Service
  4. Cloud Storage Service
  5. DNS Provider
  6. Internet Service Provider

Written by the company

SERVER4YOU – A new logo, a new website and a new simplicity: We focus on what really matters to you. Pure hosting, easy management and always the right solution – from entry-level to agile business servers – and always at the best price possible. Convince yourself:


Contact info

3.4

Average

TrustScore 3.5 out of 5

570 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I highly recommend server4you from my experience

I have been a long term customer of server4you, they have always had great hardware and very reasonable fees. I run a number of dedicated servers with them, the oldest current server has been online since 2017 with no downtime other then network issues outside all our control. The servers are fast, reliable and they can only be highly recommended. When i have needed help with the support team, they have been responsive and gone out of the way to ensure a good experience.

21 March 2020
Unprompted review
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Reply from server4you.com

Thank you very much for your loyalty, Dave! We are very honor to have customers like you.

Sincerely Yours,

SERVER4YOU Team

Rated 4 out of 5 stars

Very good service at an affordable…

Very good service at an affordable cost, as an observation it would be important to allow the VPS to work with containers (DOCKERS).

16 March 2020
Unprompted review
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Reply from server4you.com

Thank you for your review! We will transfer your advice about the virtual servers to our managers. We are happy to assist you in any way that we can!

Best Regards,
Your SERVER4YOU Team

Rated 4 out of 5 stars

Loved it

Great efficient service and shelly is a pleasure to deal with

2 March 2020
Unprompted review
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Reply from server4you.com

Thank you, Nord! It is great to have you as a partner!

Best Regards,
Your SERVER4YOU Team

Rated 1 out of 5 stars

Support isn't responding on any of…

Support isn't responding on any of their provided platforms. Been in the dark for 24 hours now cant get ahold of anyone. The most interesting part is that even if I call the datacenter directly there isnt even a server tech available to answer the phone which I have not seen from this company in my 5 years of business with them.

22 February 2020
Unprompted review
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Reply from server4you.com

Thank you for the honesty, Mike. We apologize for the inconveniences you might have experienced! If you provide us with your user ID and we will check what happened.

Sincerely Yours,
SERVER4YOU Team

Rated 3 out of 5 stars

FEED BACK AND SUGGESTION

Would be best to have best policy to return and refund.

22 February 2020
Unprompted review
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Reply from server4you.com

Thank you for the feedback, Bailey! We will transfer it to our managers.

Best Regards,

Your SERVER4YOU Team

Rated 5 out of 5 stars

server4you is the best VPS

out of all VPS server rentals, this is by far the most professional and best. Alex, one of the reps, helped me more than 15 other sites that i tried in the last 3 days. thanks again server4you and Alex!

21 February 2020
Unprompted review
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Reply from server4you.com

Thank you very much for your kind words, Tom!

Best Regards,

Alex & SERVER4YOU Team

Rated 5 out of 5 stars

Great Hosting Company..thank you for…

Great Hosting Company..thank you for the amazing service.Great support in my online business. Highly appreciate.

12 February 2020
Unprompted review
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Reply from server4you.com

We are delighted to hear, that you value the efforts we have put toward providing you with the best service!

Sincerely Yours,

SERVER4YOU

Rated 5 out of 5 stars

Excellent costumer service.

Excellent costumer service.

They solved all my doubts and concerns, great in overall costumer service!

31 January 2020
Unprompted review
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Reply from server4you.com

Thank you, Erick. We will be always there for you!

Best Regards,
Your SERVER4YOU Team

Rated 5 out of 5 stars

I have 2 x VPS hosted at server4you…

I have 2 x VPS hosted at server4you with Ubuntu 16.04. No complaints! Tried to manually update to Ubuntu 18.04, don't try, it will not work :)

Missing Ubuntu 18.04, perhaps it's coming..

13 January 2020
Unprompted review
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Reply from server4you.com

Thank you very much, Mr. Nurkkala! Our managers will learn about your feedback, because it is important for us to identify and respond to the needs of our clients.

Sincerely Yours,
SERVER4YOU

Rated 1 out of 5 stars

This is hands down the worst customer support I have dealt with

This is hands down the worst customer support I have ever dealt with, the service itself is good for the price, but the staff is beyond redemption at this point. For over 2 weeks I have a simple request to delete my personal data, I have cleared all my services and I keep getting the same canned responses, READ YOUR TICKETS dear support staff. You are there not to get the payroll, but to help out customers. I will not mention names of agents, as this is a management problem, hopefully someone can address this accordingly.

31 December 2019
Unprompted review
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Reply from server4you.com

Dear Mr. Kostadinov, thank you for sharing your feedback! We apologize for the inconvenience caused to you. The delay you have experienced was an uncommon instance and we will do better. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We have escalated your case to our managers in order to prevent similar situation in the future!

Best Regards,

SERVER4YOU

Rated 5 out of 5 stars

Top service

I rent dedicated servers from server4you since 2012. All these years I've been always monitoring prices from other companies, and server4you's offers were always the best. The uptime was very high, there was only one downtime for some minutes because of service works in the data center for all these years. Support works fast and fine, helped me many times with technical questions. Two times the HDD was broken and has been replaced almost immediately. I am very satisfied and higly recommend server4you!

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent support

I have more than 3 years with server4you and the support is almost immediately! They have support via WhatsApp, online chat, phone and email and they resolve as soon as possible, this is key factor to success in our business area. Thanks for all those years of support and thanks for being our strategic partner! Regards, Ing. Randall Vargas, Costa Rica. Intelisoft Development Company.

12 December 2019
Unprompted review
Rated 1 out of 5 stars

I am trying since month to contact…

I am trying since month to contact support but no one responding I don’t know what to do with this dedicated server

4 December 2019
Unprompted review
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Reply from server4you.com

Тhank you for your feedback! Could you please provide us with your email address or your customer number, so we can check the case? We usually response very quickly to our customer's requests.
Best Regards,
Your SERVER4YOU Team

Rated 5 out of 5 stars

greate dedicated server.

29 November 2019
Unprompted review
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Reply from server4you.com

Thank you, Rene! We are glad, that we have provided you with the right solution for you! Best regards, Your SERVER4YOU Team

Rated 1 out of 5 stars

They are scammers

They are scammers. No customer support. They took money from ur bank account without notice and without a reason

21 November 2019
Unprompted review
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Reply from server4you.com

Dear Mario, thank you for letting us know know about your opinion! Could you please share with us your User ID and we will check what exactly happened.
Sincerely Regards,
SERVER4YOU

Rated 5 out of 5 stars

It is a technically valid service

It is a technically valid service. Customer support deserves five stars: very competent, always ready, and very kind.

7 November 2019
Unprompted review
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Reply from server4you.com

Thank you for the nice words, Brian! We really appreciate you taking the time out to share your experience with us!
Best Regards,
Your SERVER4YOU Team

Rated 1 out of 5 stars

Bad experience

Bad experience, this company is a nightmare, requires verifications with ID, just a joke and a waste of time.

5 November 2019
Unprompted review
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Reply from server4you.com

Dear Ginger, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Would you please provide us with your user ID, so we can investigate the case?
Best Regards, Your SERVER4YOU Team

Rated 1 out of 5 stars

Really bad service

Really bad service. Tried to rent a virtual server twice, got charged twice (2 eur each time), got a error message. No server at all. I do not reccomend it.

5 October 2019
Unprompted review
server4you.com logo

Reply from server4you.com

Thank you for your feedback! We are very sorry for the difficulties you have experienced while ordering a server. Would you please give some further details - what is your email address and when did you try to place your order? We will check the case very carefully and find out what is the reason behind that uncomfortable situation.
We would like to clarify, that the 2 Euro wasn't withdrawn from your bank account. That is a routine procedure, by which the System blocks that amount for a few hours for verification.

Best Regards,
Your SERVER4YOU Team

Rated 5 out of 5 stars

I got the same response from

I got the same response from: Tihomir Dimitrov is probably the BEST… Great help and quick! Made my decision easier to switch to server4you this weekend.

23 September 2019
Unprompted review
server4you.com logo

Reply from server4you.com

Thank you for the nice feedback, Edward! Truly, it is our pleasure. You are a valued customer to us! Best Regards, Your SERVER4YOU Team

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