My wife and I were so anxious when our cat was in the ER last summer because he already had previous hospitalizations and we had no idea how to afford his care. When I saw an ad for Scratchpay at the... See more
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Company details
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Scratchpay provides pet parents with simple & friendly payment plans for veterinary care. High approvals, no hidden fees, no surprises.
Contact info
225 S Lake Ave, #250, 91101, Pasadena, United States
- 855-727-2395
- support@scratchpay.com
- scratchpay.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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So thankful!
I am beyond grateful for scratchpay! My pet needed to be treated for an infection and it took a couple trips and I simply did not have the money to do so. With the help of scratchpay I was able to get him the care he needed with an affordable payment plan. Thanks scratchpay!
It’s great to have someone there when…
It’s great to have someone there when you really have an emergency but the apr is just way too high 25.9%. Thanks!
Highly recommend!
Scratchpay makes it possible to care for our beloved fur babies without having to forego important treatments or stress over the cost. I’ve used them several times and would highly recommend.
Scratchpay is so easy and affordable
Scratchpay is so easy and affordable! It was so stressful having to take my senior cat to the ER. And then having to admit him. The expenses kept adding up. And scratchpay gave me a plan that made it so easy to care for my fur baby. Thank you so much!
Perfect service
Scratch pay was there
Scratch pay was there when I was faced with an unexpected vet bill for my Frenchie.
Scratchpay is such a life saver
Scratchpay is such a life saver, especially when you don’t have the means to pay your vet bill right then and there. Highly recommend
ScratchPay to the rescue
ScratchPay made it possible to get the wart and mass removed from my dog's right side and ear. Without them coming to the rescue, we would be in a serious financial bind and our pup's quality of life would be greatly lessened!
The convenience
The convenience. The availability to access funds in an emergency without a wait period is extremely valuable. However it did appear on my credit report.
Scratchpay is the absolute best
Scratchpay is the absolute best. I was so worried about my Bailey and worrying about how to pay for his surgery. Scratchpay came through and my stress level went way down having the ease of getting loan with low monthly payments. Thank you!!!! Fantastic and easy!!! Highly recommend
Thank you… I was able to take care of…
Thank you… I was able to take care of out kitten Mystic without stressing about finances. I hope to rely on you guys again if the need arises however let’s hope I don’t need to
Was a great option
Was a great option for paying for emergency surgery. Easy to apply, good terms, easy affordable monthly payments. Would use again if needed.
Thank you
Thank you. Your service was efficient and easy to use during a very stressful unexpected time for me. Truly appreciate it.
Very good plan
Very simple process & allows for no interest if paid in full before a certain date. Love that.
Our puppy ate something that was making…
Our puppy ate something that was making her ill. She needed emergency surgery and at that moment we didn't have funds needed. That was a hopeless feeling. Scratchpay was offered throught the vetenary clinic we were dealing with and seemed like our only option. Scratchpay saved the day. Our little pinecone eating puppy is now healthy and doing well. Thanks Scratchpay.
Very helpful and convenient when an…
Very helpful and convenient when an emergency comes up. They offer a great repayment plan as well. Hopefully not soon, but will use scratchpay again.
Thank you so much for your services.
Easy approval
Easy approval, easy navigation to make payments, and affordable payment plans.
You have been horrible to work with
You have been horrible to work with. I was going through breast cancer treatment when my cat got sick and had 2 emergency surgeries in one week, which is why I needed to use credit short notice. She died within a month or so of those surgeries and I had another surgery for cancer treatment right before she passed. Two separate months i had issues with my card not going through, but made into a bigger issue by processes on your end. I pay 4 times this amount for my truck and have had nothing but wonderful experiences with them. That tells me your company clearly has blind spots and needs improvements in your customer service and processes. I'm so glad to have this paid off, only because you are the worst company to work with.
The program is great for emergencies…
The program is great for emergencies and easy to complete the application. The payments are difficult to make. The preauthorized payments don’t always come out automatically, I had to call the company to find out why there was an error every month at the beginning of the plan. Each time I was told I had to remove the account method and re add it back in.
The option to make additional payments is always nice except it’s only through the payment plan that’s added to the system. There is no way to use the option of a different debit Visa that takes the funds directly from the account instantly.
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