Rug Editorial Reviews 2,057

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the products, highlighting the excellent quality and the wide variety of styles and designs available. Many appreciate the vibrant colors and how well the rugs match the descriptions and images on the website. The delivery service is frequently praised for being fast, efficient, and providing good tracking information, making the overall ordering process smooth and hassle-free. Some people, however, were dissatisfied with the quality of the fabric and print upon arrival, leading them to initiate returns. A few customers also noted that the colors of the rug were slightly different in person compared to the website, or that the edges were not hemmed, which caused issues with robot vacuums.

What people talk about most

Product

Users express high satisfaction with the product. Many customers praise the quality, design, and vibrant... See more

Quality

Clients share positive opinions on quality, frequently praising the softness, vibrant colors, and overall... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick and easy... See more

Website

Reviewers highlight positive aspects of the website. Customers found it easy to navigate and order, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great experience- there is an incredible variety of styles to choose from and I bought two completely different ones colours, one faux wool and one standard. Both are stunning and stand up to my cat... See more

Rated 5 out of 5 stars

Love my rug.... its perfect, really finishes off the room. It is thin as described, its lies beautifully, hardly creased. The faux wool is soft. It is such good value. Yes. Im delighted. Read... See more

Rated 5 out of 5 stars

I purchased the Vera runner rug for my kitchen and I am so glad I did!! It's lovely, washable, and adds the final stylish touch that was missing in my kitchen. I will definitely get another one f... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. It is always a risk buying online when you cannot feel the item for quality etc. However the excellent reviews made my mind up. I was so excited to receive my b... See more


Company details

  1. Carpet Store

Written by the company

Washable rugs in styles you love. Rug Editorial specializes in machine-washable rugs, offering a wide range of styles and colors to suit any home. Combining convenience with design, these rugs are made to be both beautiful and easy to maintain.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super happy with my purchase

I ordered 2 rugs - one for my kitchen and one for the dining room. They are beautiful and, which was also super important for me, really easy to clean! I have two dogs so maintaining a carpet is not the easiest endeavour… super happy with my purchase!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome!

Arrived as planned, rolled up & soft
We enjoy it, works beautifully with moving our chairs at the table, its great!

Not sure if our washing machine is big enough but we’ll see !

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Stunning in all layers!!

I came across this brand through ads on social media, and I got the rug that was being promoted with the two dancing tigers that is STUNNING + a maxi ginormous rug for the playroom of my children with the extra soft cover. And needless to say that the rooms have been enhanced 100 fold. the kids play on the rug the whole time and we sometimes lay over it to draw or just watch the ceiling because its just so soft and comfortable. Delivery was smooth like butter, price is super honest for this quality of rugs. I will definitely purchase more!!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

First Rug Editorial purchase!

Process was seamless from start to finish, dispatch was prompt and arrived well packaged. The quality and size of the rug is exceptional for the price, will absolutely be ordering again!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased two rugs for my…

I recently purchased two rugs for my living room, and I couldn’t be happier with the choice. Both are incredibly lightweight, which made placing and adjusting them very easy. The colors are vibrant and truly stand out, adding a fresh and lively touch to the space while still complementing the room in a unique and stylish way.

One feature I particularly love is the built-in non-slip rubber backing. It keeps the rugs securely in place without the need for additional pads, which is both convenient and reassuring.

Overall, this was a fantastic find. The combination of design, practicality, and quality exceeded my expectations. I will definitely be ordering again in the future.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

A stunner and a wear and tear-er!

Finally - a wear and tear that looks stunning! Impossible combination finally available and correctly priced too! I am for sure gonna bring business your way when my friends see this rug!
Looking forward to buying more for the summer house!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as expected

The rug is perfect, exactly what i expected. The colors are vivid, and it’s very soft. Also easy to vacuum. I ordered it and received it within a few days and everything went smoothly.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Love design, quality and delivery

I love the design and it’s good quality. It gives personality to my living room and that’s what I was looking for.
It was delivered in a box and not rolled, so it can go in a relay and it’s very practical

29 April 2026
Unprompted review
Rated 4 out of 5 stars

Better, nicer than expected 👌 🦜🌴

Great product, actually even better than expected. We appreciated also the excellent support which was important given we had problems with FedEx (Spain), the delivery company. Rug Editorial did everything to speed delivery to compensate for the long delivery delay: FedEx pretended we were not home which was not true - we then understood the 1st parcel got lost. Rug Editorial sent a 2nd rug quickly. We had it delivered at FedEx local drop off place. FedEx started being problematic again (incomplete address/company closed) until Rug Editorial contacted them to straighten up the situation. We finally received the rug and … we like a lot our rug !!
We would have put 5* had the delivery service been not so problematic & late (more than 1 month delivery time) !

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy beautiful plaid

Quick delivery, beautiful colours on the plaid and it has a nice feeling for the feet. Also not so heavy if you want to move the plaid elsewhere.

1 May 2026
Unprompted review

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