Rocketcommerce Reviews 778

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I ordered a putting mat from Perfect Practice UK site and it has never arrived. Just put in a dispute with my bank for goods never received and fortunately got my money back. The alarm bells started... See more

Rated 1 out of 5 stars

Ordered charger leads in August that never arrived and just got bluff and guff emails on follow up. Now no response whatsoever. Fortunately not a huge loss but add in the many other unhappy customers... See more

Rated 1 out of 5 stars

Some 11 months after ordering miracle sponges neither the goods nor a refund has been forthcoming. After many emails upto new year, all of which i received a reply giving spurious excuses, heard nothi... See more

Rated 1 out of 5 stars

Terrible service, Compleat scam. Ordered cables in August 2020, never arrived, dummy shipping transactions. Email reply’s when you finally get them are full of fake promises. Offered me 25% refund bu... See more

1.1

Bad

TrustScore 1 out of 5

778 reviews

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Rated 1 out of 5 stars

Cables for l Pad

Absolutely crap company l have given up e mailing as l now don’t get any response all they kept saying was in transit load of twaddle l advice everyone not to use this company as they seem to fleece everyone

5 April 2021
Unprompted review
Rated 1 out of 5 stars

Same story as all the previous…

Same story as all the previous reviewers. Placed an order (miracle wrap) and never received, despite assurances they had despatched it and the delays were purely due to Covid. Suddenly all further emails were met with silence. Scammers pure and simple.

21 March 2021
Unprompted review
Rated 1 out of 5 stars

I ordered magnetic phone cables from…

I ordered magnetic phone cables from this company on 29th July 2020, to date after many emails and indeed some responses i still await delivery of the goods, I have now asked for my money back and await with not much hope for this to happen. Never use this company

16 March 2021
Unprompted review
Rated 1 out of 5 stars

I have ordered magnetic phone cables in…

I have ordered magnetic phone cables in August 2020 and am still waiting delivery. This company gives other independents a bad name. They blame Covid and slow post but it hasn’t affected other companies. I have chased to no avail. Absolutely disgusted!!

3 March 2021
Unprompted review
Rated 1 out of 5 stars

I ordered on 25.01.2021 some sets of…

I ordered on 25.01.2021 some sets of magnetic charging cables and lighning adapters. Received the cables on 13.02.2021. Quality is very bad. One lighning connector no contact from the beginning. One week later the second lightning connector not working and also the first cable defect.
Don‘t by!

1 March 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT LOSE YOUR MONEY

Placed order July 2020, no miracle lids received to date March 21 , chased numerous times, same response blame Covid, sent, not sent, refund, no refund, tracking number no tracking number , lost £25 AND THE ARE AVAILABLE ON AMAZON £8.99 ****DO NOT USE*****SCAM*****

28 February 2021
Unprompted review
Rated 1 out of 5 stars

No Miracle Wrap but money taken

Same story here. Ordered Miracle Wrap on 8th August, several emails later, no product but a lot of excuses. It's 24th February now. It's the first time I've been scammed, and I'm not best pleased. Is anyone monitoring this?

24 February 2021
Unprompted review
Rated 1 out of 5 stars

I was also scammed by this company

I was also scammed by this company. I ordered my lids in June 2020 and to this day despite several e-mails telling me they were on the way, still not received them. This is disgusting and the Company should definitely be made to pay for their extremely poor service.

21 February 2021
Unprompted review
Rated 1 out of 5 stars

Ordered Charging cables on 23 July…

Ordered Charging cables on 23 July 2020. Told many times that there was a delay due to Covid 19; postal problems; held up by need to sanitise etc etc etc! No response to my request of a refund. This is obviously a

16 February 2021
Unprompted review
Rated 1 out of 5 stars

Same as everyone else!! SCAMMERS!!

Same as everyone else. ordered charging cables but never received!! No refunds! I'm sure they will change their name and go again but DO NOT BUY FROM THESE SCOUNDRELS!!!

10 February 2021
Unprompted review
Rated 1 out of 5 stars

SCAM PLEASE DO NOT USE THEM

Ordered several lightening charging cables back in July 2020. Never received them. After a couple of months I contacted them, received a reply saying it had been sent back to the warehouse. They would reship for me, which again never got delivered. My last message from them was in December. This is a full blown SCAM. I am currently going through the bnk to get monies back if they can.

The adverts you see are false and the products do not exist. It is a thief behind them SCAMMING people.

4 February 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT use

DO NOT use!
I too ordered the lightening cable in July 2020! I chased this 3 times, in August, September and again in November and every time they apologised and said it was on its way but due to Covid blah blah ! So when I asked for them to cancel they said it was too late but as a good will gesture they would refund me 25% ( and said they had transferred the money that day but could take 4-5 working days !!) and said I could keep 100% of my order !! Surprise surprise to this date nothing ! No refund and no cable.
Lessen learned I guess ,.

2 February 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE Rocket Commerce

DO NOT USE - I agree with everyone else who says this. Ordered a charging cable in July 2020 and never received it. They promised a refund which I never got either!

31 January 2021
Unprompted review
Rated 1 out of 5 stars

This is a warning

This is a warning, "DO NOT order from them"
I ordered the Miracle Lids back in August 2020 and still have not received. although they said in November that it was with the carrier. Nothing to date January 30, 2021.

31 January 2021
Unprompted review

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