Resident Artisan Reviews 25

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The wine I ordered was the same price as every other supplier but the company offered free delivery. Order confirmation was a bit slow and Royal Mail tracking didn’t work. However the wine arrived so... See more

Company replied

Rated 5 out of 5 stars

Very easy and quick to choose a lovely gift from a wise variety of very different products! It arrived on time and our friends absolutely loved their artisan coffee. Thank you for a great service... See more

Company replied

Rated 4 out of 5 stars

I tried 6% red wine after seeing it on a tv programme. The wine is pleasant and i think i will continue to drink it as i am cutting down on full bodied wine. Its not cheap but is so much better than p... See more

Company replied

Rated 3 out of 5 stars

My overall experience with low or zero alcohol red wine is generally negative. I tried 6% with hope in my heart that I had found a red wine which could work for me given the reviews were positive.... See more

Company details

  1. Gift Shop

Written by the company

Unique and kindly made products from handpicked British artisan makers


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

I asked for a specific delivery date

I asked for a specific delivery date, and Resident Artisan was able to get it delivered exactly as requested. 💜 And, because it was a ‘letterbox delivery,’ I didn’t need to worry whether gift recipient would be home.

3 February 2025
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Reply from Resident Artisan

Thanks for the lovely review Jill :) so glad the delivery went smoothly!

Rated 3 out of 5 stars

the middle of the road

My overall experience with low or zero alcohol red wine is generally negative. I tried 6% with hope in my heart that I had found a red wine which could work for me given the reviews were positive. It’s difficult to review a product such as this as your plan is to replace an alcoholic red wine with a low alcohol red wine. So I have two comparisons really to make with the first being comparison with similar zero/low alcohol red wines and I guess with that comparison it would rate 5 stars but rating it against my regular alcohol red wine it would make a zero so hence I’ve taken an average middle of the road score. I think the term used with a good red wine is that it grips your mouth but 6% had no grip. For health reasons I’m trying to cut out my evening glass of red hence looking for a good substitute. What did improve it was to de cork and leave for a couple of hours then recork until the next day when I drank a glass. Please please keep trying Artisan as there’s a global need for you.

20 January 2025
Rated 4 out of 5 stars

I tried 6% red wine after seeing it on…

I tried 6% red wine after seeing it on a tv programme. The wine is pleasant and i think i will continue to drink it as i am cutting down on full bodied wine. Its not cheap but is so much better than previous zero wine i have tried. Good service from Artisan

17 January 2025
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Reply from Resident Artisan

Thanks for the review!

Rated 5 out of 5 stars

First Purchase

Easy to order, followed by a very prompt receipt of our purchase

16 January 2025
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Reply from Resident Artisan

So glad to hear it, thanks for the review :)

Rated 5 out of 5 stars

Good wine, good price, good delivery

The wine I ordered was the same price as every other supplier but the company offered free delivery. Order confirmation was a bit slow and Royal Mail tracking didn’t work. However the wine arrived sooner than anticipated and was well packed. Overall I was more than happy with my purchase.

15 January 2025
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Reply from Resident Artisan

Thanks so much for the lovely review Brian, you've made our day! :)

Rated 3 out of 5 stars

Excellent customer service

Excellent customer service - although the goods were delivered before we were aware they would be!
Unfortunately the wine we ordered did not quite live up to expectations - but that was not an issue for resident artisan, but the wine maker in France.

14 January 2025
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Reply from Resident Artisan

Hi Paula, thanks for your review and I'm gald you received excellent customer service from us. Sorry to hear that the wine wasn't to your taste, we carefully select all of the products on our site and the award winning wine you chose made the cut. Hope you find a product more to your taste next time.

Rated 5 out of 5 stars

Easy win!

Easy delivery, great gin and chocolate mix. My wife was very pleased.

17 December 2024
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Reply from Resident Artisan

Thanks so much for the lovely review Nick! Great to hear that the chocolates and gin went down well :)

Rated 5 out of 5 stars

Quick shipping and a great selection of…

Quick shipping and a great selection of products. Nice to feel like your money is going to small business rather than a big soulless one.

2 December 2024
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Reply from Resident Artisan

Thanks so much for the lovely review and your small business support Leah!

Rated 5 out of 5 stars

Customer friendly

Customer friendly website/purchase process. Product arrived OK and promptly. Thanks

26 April 2024
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Reply from Resident Artisan

Thanks so much for the lovely review Janet!

Rated 5 out of 5 stars

Great service and quality of product

Very easy and quick to choose a lovely gift from a wise variety of very different products!
It arrived on time and our friends absolutely loved their artisan coffee.

Thank you for a great service and quality of product!

13 February 2024
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Reply from Resident Artisan

Thanks for the lovely review Christina, we are so happy to hear that your friends loved their artisan coffee :)

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