Rapid Translate Reviews 1,366

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed, efficiency, and high quality, often noting that documents were translated accurately and delivered quickly, sometimes even faster than expected. Many people found the user experience to be smooth and straightforward, from submitting documents to reviewing the final translations, and appreciated the clear communication throughout the process. However, some people were dissatisfied with the response times and communication, mentioning delays in updates or replies. A few other people also felt that the quality of the translation was poor, with incorrect terminology or grammatical errors, leading to documents that were unreadable or unusable. There were also occasional concerns about the pricing and issues with invalid notarizations.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising its speed, accuracy, and... See more

User experience

People report positive experiences with user experience. Customers found the process organized, easy to... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the fast... See more

Quality

Consumers generally express satisfaction with the quality of translations. Many reviewers highlight the... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the service affordable, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed translations into European Portuguese for citizenship. I compared prices and Rapid Translate was the best that my searching found. I did not request or pay for 24-hour turn around but my docu... See more

Company replied

Rated 5 out of 5 stars

I was not completely sure what to expect at first but Rapid Translate ended up being better than I thought. The process was easy enough to follow and I liked that it felt efficient without being diffi... See more

Company replied

Rated 5 out of 5 stars

Rapid Translate helped me by providing an incredibly fast translation of important study materials from English to French, for which I am very grateful. The entire process, from submitting the documen... See more

Company replied

Rated 5 out of 5 stars

Very quick, Professional, Qualitative, Efficient. Friendly and good customer service. The website was very easy to use. The last part, the viewing and commenting was a bit difficult to do on my phone... See more

Company replied


Company details

  1. Translator

Written by the company

Rapid Translate is a professional translation company that provides translation services in over 60+ languages for documents that are accepted worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very professional and smooth work

Very professional and smooth work. Highly recommended!

4 September 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Ayobami,

Thank you so much for your kind words! Your recommendation means a lot to us, and we’ll be happy to assist you again anytime.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Amazing!!!

My experience with this translation company was excellent. They were very professional, fast, and efficient. I really appreciated how clear and accurate the translation was, and the turnaround time was even faster than I expected. Their customer service was also great, always attentive and helpful. I would definitely recommend them.

10 September 2025
Unprompted review
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Reply from Rapid Translate

Hello Tania,

Hello, and thank you for your wonderful review! We’re so glad to hear that you found our translations clear and accurate, and that our team’s professionalism and customer service stood out to you. We truly appreciate your recommendation and look forward to assisting you again in the future.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Fast, correct translations and reasonable pricing

I decided I would translate my documents with Rapid Translate because of the reasonable pricing (compared to other websites). They proved me right by translating 18 pages in less than 24 hours and also giving me a discount cause of the amount of the pages. In the translation was one Word translated wrong, the rest was perfect. After I found the mistake, I reported it back to Rapid translate and they fixed and sent it back to me in a couple of hours! It was a great experience and I would choose them again if I need another translation!

3 September 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Adelina,

Thank you for taking the time to share your experience with Rapid Translate!

We’re glad our pricing felt fair compared to other sites and that we could deliver your 18-page translation in less than 24 hours with a bulk discount. We appreciate you pointing out the small error, and it’s great to know our team was able to quickly correct it and return the updated file within a couple of hours.

We’d be happy to assist you again anytime you need another translation.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Super fast

Super fast, very accurate and you cannot beat perfection! Well Done!!!

8 September 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Nathan,

Thank you for the kind words. We’re happy to hear the turnaround felt super fast and the translation quality hit the mark for accuracy. “Perfection” is a high bar and we’re proud the result lived up to it. If you need another document translated, we’d love to help again anytime.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Fast and friendly

We looked at a few places to get our translations done and this one had the most competitive pricing, their response time was very quick, and customer service was amazing and friendly when they needed additional info and just in general

28 August 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Medina,

We’re so happy to hear that our competitive pricing and quick response made your experience smooth! It’s great to know our team’s support stood out and made the process easy for you.

Thanks for sharing your positive experience, and we look forward to helping with your future translations.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

I was recommended by Boundless

I was recommended by Boundless, rapid-translate has done an exceptional job in notary and primarily in translating my document from Russian to English. Is is cost effective and worth every dime. All my documents were clear and translated correctly with the correct format.

21 August 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Ricardo,

We’re thrilled to hear that Rapid Translate lived up to your expectations, especially with the Russian to English translation and notary service! It’s great to know that your documents were clear, correctly formatted, and cost-effective. We truly appreciate you sharing your experience and are so happy it was worth every dime. We look forward to helping you with any future translations!

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

The service was acutely translated and…

The service was acutely translated and arrived the next day.

28 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Sabrina,

We’re thrilled to hear that your translation was precise and delivered so quickly! It’s great to know our next-day service met your expectations. We love helping our customers save time while getting accurate results. Thank you for sharing your experience, and we look forward to assisting you with any future translation needs.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Fast, Accurate, and Convenient.

My document was translated quickly and accurately, and the supporting documentation was clear and comprehensive. Very professional service, and convenient online access. I will definitely use Rapid Translate again in the future!

22 August 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Jared,

It’s wonderful to hear that your document was translated quickly and accurately, and that the supporting documentation was clear and comprehensive. It’s great to know that our professional service and convenient online access made the process easy for you. We’re so happy you plan to use Rapid Translate again and look forward to assisting you with any future translations. Stay connected with us for all your translation needs!

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

the translate speed fast and the…

the translate speed fast and the quality is good.

8 August 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi there,

It’s fantastic to hear that our translations were both fast and high-quality! We’re glad the service met your expectations and made the process easy. We look forward to assisting you with any future translation needs. Stay connected!

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

The turnaround time was terrific and…

The turnaround time was terrific and the translation was accurate and professional. I was given the opportunity to review the document before it was finalized. One small change was needed, and it was made quickly and graciously. Having a translation that is recognized even by USCIS is a great help.

25 July 2025
Unprompted review
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Reply from Rapid Translate

Hi Margaret,

We’re thrilled to hear that the quick turnaround and accurate translation made your experience smooth! It’s great that the review process worked well for you and that the minor adjustment was handled promptly. Knowing your document is USCIS-recognized is exactly the kind of reassurance we aim to provide. We look forward to helping with any future translations!

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Thanks very much for your service

Thanks very much for your service , had to translate some official papers for UK visa , I took the express way , everything was done in few hours. Very happy about your service and professionalism, was very easy in every step

25 July 2025
Unprompted review
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Reply from Rapid Translate

Hi Marie,

It’s wonderful to hear that our express service met your needs so quickly for your UK visa documents. Having everything translated within just a few hours and with ease at each step is exactly the experience we aim to deliver. We’re also delighted that our team’s professionalism stood out and made the process smooth for you. Whenever you need reliable translations again, we’ll be here to help.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Great service

Great service

14 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Dave,

We appreciate your kind words! It’s great to know our service met your expectations and left a positive impression. Providing dependable, high-quality translations is something we’re passionate about, and we’re glad it showed in your experience. We look forward to assisting you again whenever you need us.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Professional and fast service

Professional and fast service, highly recommended. used for academic certificate translations, excellent work.

6 August 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi there,

Thank you for sharing your experience with us! We’re so glad our professional and fast service met your needs for academic certificate translations. It’s wonderful to know the quality of our work left you so satisfied. We’d be happy to assist you with any future translation projects.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Excellent service

Excellent service! I use them for all my translations.

7 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hello Lori,

Thank you for your trust and loyalty! It’s great to know we’ve become your go-to for all your translations. We’re committed to delivering the same level of excellence every time you work with us. We look forward to supporting you on your next project.

Best,
Jonah
Rapid Translate

Rated 1 out of 5 stars

failed to translate and notarize in…

requested to translate and notarize in CA, due to further Apostille needs. They did a wrong notarization and refused to refund. The document is of no use to me. Looks like they don't listen to customer needs and just give you a translation regardless what you need or asked for.

26 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Andrew,


Thank you for your feedback and we truly regret the inconvenience this caused you.

You're absolutely right to expect better communication from us. Although you clearly indicated the need for a California notarization due to Apostille requirements, our team unfortunately proceeded with a Florida notary. That was a mistake on our part and we sincerely apologize for not aligning with your request.

We have already processed a full refund and we hope this helps address some of the frustration caused. We are also taking internal steps to ensure our team is more attentive to jurisdiction specific notary requirements moving forward.

If there’s anything further we can do to make this right, please don’t hesitate to reach out.


Sincerely,
The Rapid Translate Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. They answered fast at all times and corrected a mispelling (due to unintelligible handwriting in the original document) just as fast!

16 June 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Sammy,

We’re so pleased to hear you found our service both fast and efficient! It’s great to know we were able to respond promptly and quickly correct the misspelling from the original handwriting. Providing accurate translations and attentive support is exactly what we aim for. We’ll be happy to assist you again whenever you need us.

Best,
Jonah
Rapid Translate

Rated 1 out of 5 stars

Certified Translation does NOT meet Certification Standards

I ordered a certified translation from Rapid Translate for official use in the EU. After receiving the document, I discovered that none of the translated pages were signed, dated, or stamped—a basic requirement for legal and governmental acceptance worldwide.

When I raised the issue, support acknowledged that their translations do not include any certification marks on the translated pages and only provide a generic cover letter. This crucial limitation is not disclosed upfront on their website, even under their “Order Now” or “Certified Translation” sections.
I asked for a full refund, since I had to pay a second provider to do the translation properly. They offered only a 20% refund, and said they would only consider more if I could provide an official rejection letter—which government offices rarely issue, especially in person.

Even worse, their initial suggestion was to just “try submitting it anyway”—despite me clearly explaining that the format would not be accepted. That kind of response shows a serious lack of professionalism and understanding of legal requirements.

This was a waste of time and money. The translation was not fit for purpose, the certification was incomplete by basic standards, and the company failed to resolve it fairly. I also gave them the opportunity to address the issue directly before posting this review.

19 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi D G,


Thank you for taking the time to share your experience. We’re truly sorry to hear that our certified translation did not meet the expectations required for your intended use and we understand the frustration this caused given the importance of legal and government documentation.

While our certified translations do include a signed certification letter on official letterhead, we acknowledge that our standard formatting did not align with the specific page-by-page certification requirements you needed. We recognize that this was not clearly communicated upfront on our website and we have since taken steps to review and clarify this information for future customers.

Although our initial support response offered a partial refund based on our refund policy, we understand that this was not a satisfactory resolution. As of now, we have processed a full refund to you in acknowledgment of the inconvenience and to make things right.

We sincerely appreciate your feedback and the opportunity to learn from this situation. It has prompted us to improve both our communication and internal handling of special certification needs. If you have any further concerns, we remain available and willing to assist.


Sincerely,
The Rapid Translate Team

Rated 5 out of 5 stars

Fast and accurate

1 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hello Arni,

Thank you for sharing this! It’s great to know our quick turnaround and precise work met your expectations. Delivering speed without compromising quality is exactly what we aim for on every project. We’d be happy to help with your next set of documents anytime.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

I'll come back for more!

Needed a fast translation and Rapid Translate was the answer. A really trustworthy translator who did the job quick and accurate. Very pleased

3 July 2025
Rapid Translate logo

Reply from Rapid Translate

Hi Elliana,

We’re so pleased to hear we could deliver exactly what you needed! It’s great knowing our quick turnaround and accurate translation earned your trust. Providing reliable service you can count on is always our goal. We’d be happy to help you again anytime you need fast, precise translations.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

EXCEPTIONAL SERVICE!!!!

I had to use the services of “Rapid Translations” twice already for documents in Bulgarian language to be translated to English. They were ready and Certified in pdf file for less than 24 hours and 100% accurate! I would definitely use their services again if I need a translation and I definitely recommend them.

3 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hello Aleksandar,

We’re so glad to hear you’ve trusted us multiple times for your Bulgarian-to-English translations! It’s wonderful to know you found our certified PDFs both accurate and ready in less than 24 hours. Providing fast, reliable service is exactly what we strive for, and your recommendation means a lot to our team. We’ll be here whenever you need another translation in the future.

Best,
Jonah
Rapid Translate

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