Image on the sale was misleading, though the description does say 'linen' and 'printed'. However, it is a poor quality item, printing looks naff (unlike embroidered image on website) and feels like we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a 6 Nations rugby top. Images on website looked like a traditional top with embroidered badges but when it arrived it was a poor quality printed shirt. Plus delivery took an awfully long time
Company replied
I had ordered 2 rugby shirts through raise our colors on Saturday February 14th. Evri the parcel company here in the UK says they have it but when you go to track the package on their website it says... See more
Company replied
This company, based on their Facebook advertisements appears to be UK based but is actually in China...no problem with that in itself but delivery took nearly 3 weeks and the tee shirt is unwearabl... See more
Company replied
2.1
Poor
188 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Careing company
8I really can't fault this company and the amazing customer service team. They kept me fully up-to-date with emails and they replied so quickly.
The men's polo shirt was a bit small and it was re sent out to me perfect size.
The quality of this polo shirt is lovely i will be ordering again .
17 January 2026
Unprompted review
All set for world cup
Nice polo shirt well made nice material very cool
15 January 2026
Unprompted review
Customer service was spot on
Customer service was spot on, returned my top as it was to small , couldn’t have been any quicker in sorting the bigger size and sent straight away.
12 January 2026
Unprompted review
Excellent service
17 January 2026
Unprompted review
Don’t raise ya hopes!!!!
Ordered a top from Instagram link. Never said anything about coming from abroad! Items showed looked nice and good quality. Took nearly 3weeks to get it. What i got was a sub standard poor quality top. Made it worse that Evri delivered it. Never had a choice on shipping and normally they arrive at my work place after we are closed and thrown over locked outside gates. This arrived in time but will never buy again. Don’t be fooled, read all these posts. The goods are really really poor. 🤦
16 January 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@raiseourcolours.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Extremely Poor Quality
My two shirts arrived this morning. Extremely poor quality, the collars are thin and floppy. They look nothing like the images on website. The delivery took forever. Leave well alone
15 January 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@raiseourcolours.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Very poor quality hoddie
So I purchased a Women's England Rugby Lover Roses Printed Hoodie for my wife as a surprise. The photo for the product looked like the top was good quality and well made.
HOW WRONG WAS I
The fabric is very poor quality and the stitching even worse. I couldn't be anymore disappointed. No way would I ask my wife to put it on. I feel that I have been scammed out of 31.09 GBP Shame on you "Raiseourcolours".
Since my review Raiseourcolours have offered me 25 GBP as a gesture of good will!!! What about a full refund and an apology? Don't buy from this company
15 January 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@raiseourcolours.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
T-shirt Resolution
Hi ... recently ordered a T-shirt, which unfortunately was delivered to my doorstep, from which it was stolen.
Spoke to Customer Services who have kindly offered to send me a replacement at no charge. The Customer Services are very polite and super swift at resolving issues - hence the 5 Stars.
Paul
5 January 2026
Unprompted review
The product wasn’t quite as I expected…
The product wasn’t quite as I expected yet was a very nice product I had a problem with one of the tops I emailed them they responded pretty much straight away and resolved the issue so on the whole a very good experience would definitely use again
8 January 2026
Unprompted review
I looked at your web site
I looked at your web site, and have since received an email telling me my package has been dispatched WHY… you don’t have any of my details, so where are you sending it to….. timbuctoo. ??
I have emailed the email you requested in an email to service @raiseourcolours.
10 January 2026
Unprompted review
Reply from Raiseourcolours
Dear valued customer, thank you very much for providing us with your valuable feedback.This package delivery email may be a false reminder caused by a system glitch. If you have not submitted an order in our store, we will not obtain your personal delivery information, so no package will be sent, so you don't need to worry.
We are already urgently fixing the system problem to avoid similar situations from happening again. Thank you for your feedback and wish you a happy life!
If you still have any questions, please send your detailed questions to our customer service email address: service@raiseourcolours.com. Our professional customer service team will answer your questions within 24 hours; thank you very much.
I ordered a t-shirt from this company
The t-shirts are substandard,very poor quality, l will never make a mistake to buy the rubbish
23 December 2025
Unprompted review
Reply from Raiseourcolours
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@raiseourcolours.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Happy with order.
Ordered 21st December , took 2 and half weeks to arrive which is pretty good over christmas period. Top as described/pictured.
3 January 2026
Unprompted review
This is not a UK company
This is not a UK company. Consequently, the item to ages to arrive, the T shirt I ordered was made of nylon and was of poor quality.
I asked for a refund but was told that whilst one was available, I was advised not to bother as the shipping fees were more than the refund was worth. Oh, and good luck finding a returns address.
27 December 2025
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
The customer care service is good
The customer care service is good , very prompt and polite . Disappointed with the item as I ordered a large and the arms were slightly short in length.So that would put me off ordering again
20 December 2025
Unprompted review
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