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Beaver Pest Control Reviews 206

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge. Many highlight the excellent service, noting the thoroughness of inspections and treatments, and the overall efficiency of the company. The customer service is frequently described as outstanding, with people appreciating the clear explanations and polite interactions. Reviewers also commend the quick response times and the high quality of the work performed. However, some customers experienced issues with communication within the company, mentioning a lack of clarity and occasional insensitivity from staff members. A few people also noted that the company's internal communication sometimes led to confusion regarding the specific pest problem being addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the responsiveness, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick reactions and... See more

Quality

Reviewers mention positive feedback about quality. Customers were satisfied with the thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mo... See more

Company replied

Rated 5 out of 5 stars

Easy and swift booking system through Beaver Pest Control.Had a great guy named Jeff. He turned up on time. I bombarded him with multiple questions in regards to mice. He was very knowledgeable and ex... See more

Company replied

Rated 5 out of 5 stars

Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a com... See more

Company replied

Rated 5 out of 5 stars

Jake was very professional. Before starting the treatment in all 3 bedrooms, he checked everywhere and made sure to explain every step of the said treatment. He was efficient and also took the time in... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Drainage Service

Written by the company

Beaver Pest Control is an award-winning, specialist pest control provider offering nationwide coverage. Founded in 1990, we have over 30 years of experience delivering effective, reliable pest management solutions across the UK. We provide a comprehensive range of services to both residential and commercial customers, including pest control, bird control, wildlife management, and CCTV drain surveys. Our expert teams are also highly skilled in decontamination, proofing, and void clearance services, ensuring that all aspects of pest prevention and management are covered. We pride ourselves on using the latest technology and techniques to address pest-related challenges quickly and efficiently. At Beaver Pest Control, we are committed to maintaining the highest standards in the industry. As a registered RSPH Level 2 training centre, we ensure that all our technicians are fully trained and up-to-date with the latest best practices and safety standards. This allows us to deliver professional, reliable, and tailored solutions to meet the unique needs of each customer. Whether you're dealing with a pest issue at home, in a business, or across multiple locations, we work closely with you to ensure lasting solutions. As one of the UK’s leading providers, we take pride in our reputation for outstanding customer service and our commitment to eco-friendly practices. With Beaver Pest Control, you can trust that your property is in safe hands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

my rat problem.

Was visited by Silviu and Courtney who were very polite and willing to investigate my rat problem thoroughly. It’s early days but they have given me confidence that this horrid proble will eventually be resolved.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

My experience with Darren and Monica…

My experience with Darren and Monica was surprisingly brilliant.
We had a flea infestation. Monica explained very carefully what the flea is up to and how to eradicate them. Along came Darren , very pleasant manner, explained what he was going to do.
We had two sprays at half the price of other companies with an insistent guarantee.
We also got a good understanding of the various household pests. Bed bugs don’t sound very friendly.
Great to deal with pleasant people.

6 October 2022
Unprompted review
Rated 4 out of 5 stars

Mice in house

I first saw a mouse in June and contacted the council who were not very helpful even though they are my landlord.
As a single mum on benefits I couldn't afford professional pest control.
The problem became an infestation with regular sightings and droppings/chewing evidence .I suffer with mental health issues and it got so bad I was not sleeping and had to see my doctor due to increasing panic attacks .My young daughter also saw one and is scared to go anyhere in house alone .My dad who is a widow and pensioner paid the £216 to get Beavers out as he was so concerned at how it was affecting us.
Silvana came out yesterday and baited house.
He was very kind and answered all my many questions and was understanding of my fears.
He reassured me Beavers would sort the mouse issue and care about there customers.
He explained that the mice are in wall cavities and showed me various entry points.
He explained the whole process very clearly and the importance of proofing to prevent them coming back.
There are many holes in home and I was told all will be filled but holes bugger than golf ball will be chargeable.
I'm worried as boiler cupboard,understair cupboard and kitchen have large gaps and are being used by mice .
I trust that Beavers will only charge whatcthey have to but pray I can afford it without getting into debt and my dad suffering financially .
I will write a review when I have quote and hopefully its something I'm able to go ahead with as I just want to feel safe at home

9 September 2022
Unprompted review
Rated 5 out of 5 stars

Wasps in the loft

I've had a problem with wasps in the loft for the past couple of months - other companies had not been able to find the nest or resolve the issue. Csaba from Beaver Pest Control was brilliant - he spotted it within minutes of investigating and carried out treatment, and was also really reassuring talking me through what would happen next. Highly recommend this company, I am so relieved! THANKS CSABA!

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Beaver Pest Control worked for me at Battersea Power Station

Beaver Pest Control worked for me at Battersea Power Station on The Power Station redevelopment.

Eduart Enachi (Eddie) was fantastic, dealth with so many pest control issues including,

pigeons, crows, fly infestation, insects, Foxes, ferral Cats!! and even assisted when the Peregrine falcon chicks fell from the nest by accident.
nothing was ever a problem for Ed and team and i can honestly say was one of the most professional tradesman on the project (of over 3000)
i would have no hesitation in recommending Beaver to tackle any Construction or non Construction pest issues.

His Video of his humane fox capture and release will live long in the memory of those that received it.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Dealt with ant problems

Darren was a friendly, knowledgeable, and effective ant buster. After the first treatment the effect was obvious, definitely working, the second treatment was belt and braces. I would recommend this company and Darren for any ant issues.

28 July 2022
Unprompted review
Rated 5 out of 5 stars

There was a Rat in the Kitchen.

There was a rat in the kitchen.

Great customer service on phone. They get someone round super quickly. The guy's name was Nigel... ex military, ex police and now he loves catching rats. So the perfect man for the job. It was great having him on the case. I'll miss his visits.

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Moth infestation. We contacted Beaver Pest Control as we…

We contacted Beaver Pest Control as we had a persistent problem with moths in a kitchen larder which despite all our efforts (sealing food, throwing out items where there was evidence of moths etc) would not go away. Beaver sent around Csaba on 27 June. He was very professional and polite and immediately got to work finding where the larvae where being laid. He then spent a good amount of time spraying and dealing with the problem. It is now almost a week since the visit and so far so good. There has been no evidence of moths but we will obviously keep watching closely. Based on this experience, I would not hesitate to recommend Beaver and Csaba to anyone facing a similar problem

3 July 2022
Unprompted review
Rated 5 out of 5 stars

Never heard of this great Company

Never heard of this great Company, but I was amazed at the service from Kirsty in the office to Csaba who came out to treat the problem.
I am really impressed by them, nothing was too much trouble. Definitely, a company to use if you want to deal with intelligent efficient personnel.
I am a real customer.

17 April 2022
Unprompted review
Rated 5 out of 5 stars

Don’t look any further

I had Salvino come out today he is the most helpful person I have met. I called the company first thing emailed them last night as I thought I saw a mouse in my lounge while I was watching TV. I am so scared of them couldn’t sleep at all. My neighbours have issues with mice so I think they made there way over to our place. We tried everything another company came out didn’t do anything worth while in comparison to Salvino worse than cowboys. However from the moment I picked up the phone to Beaver Pest Control I can tell you have never had such nice and understanding people. The man on the phone was lovely knowing my fear accommodated me and sent someone today. Salvino is a credit to the company with staff like him no one would ever look elsewhere. He spent time with us and explained everything to us, never felt rushed. I have told so many of my friends about the service of this wonderful company. Looking forward to the second visit, anyone reading this don’t think twice pick up the phone you won’t be disappointed.

17 March 2022
Unprompted review
Rated 3 out of 5 stars

Not as good as I expected

I did not find the technician who attended very proactive, he kept finding obstacles to doing a thorough job, and I got the impression he was just going through the motions. A huge mouse appeared a few weeks after the warranty period was over so for me it feels like I was duped by all the great reviews and went with the wrong company.

10 August 2021
Unprompted review
Rated 5 out of 5 stars

Experienced and professional organisation

The operative guy, Jason, was personable and experienced. On the first visit he almost completely eradicated the problem, which was causing me health difficulties. On the return visit he identified some further problems which I hope are eradicated. There is a four week guarantee after the second visit, which has given me a lot of peace of mind.

4 June 2021
Unprompted review

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