Perfect For Plants Reviews 116

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

The Western Red cedar all arrived in pots much smaller to the plant size. The plants were bursting out of their pots. I had to immediately plant them. Within few days, the leaves of one plant turned a... See more

Rated 5 out of 5 stars

Very impressed by what's on offer here, fantastic strong plants with wonderful root systems, excellent value for money too! Delivery was prompt and well priced, really good communication. Top notch se... See more

Company replied

Rated 5 out of 5 stars

There was a problem with our order, probably caused by the delivery company. Once contact was made with the company they quickly sent a replacement order which arrived the following day in great con... See more

Company replied

Rated 5 out of 5 stars

Having only ever purchased bare root plants online before I was unsure about buying potted hedging unseen. Paul was very helpful and happily sent me photos of the plants I would receive so that I coul... See more

Company replied

Company details

  1. Garden Center

Written by the company

Perfect For Plants in an online only Garden Centre. We provide quality plants & garden products delivered direct to your door, anywhere in the United Kingdom. We stock an extensive range of Garden Plants and Flowers including a selection of garden plants. Shrubs, trees, herbaceous, perennials, annuals, biennials, bulbs, alpines, ferns, hedging plants, roses, grow your own (fruit and herbs) and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

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Rated 1 out of 5 stars

Fraud company

The Western Red cedar all arrived in pots much smaller to the plant size. The plants were bursting out of their pots. I had to immediately plant them. Within few days, the leaves of one plant turned all red. The other plants started looking droopy, but I thought of giving them time. Finally, after six months I complained for the one plant which didn't take on. The first reply came after 3 months asking for pictures which were sent immediately. Now, they started saying the plants haven't taken on after six months and it is to do with the planting. I mentioned the plants come with one year guarantee and complaint was made within six months. Again, no reply after sending several pictures and several reminders. The matter is pending more than a year. It is a fraud company, do not buy from them.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

leylandi plants

beautiful well rooted plants speedy delivery although courier was not instructed to leave in porch causing second delivery but plants value for money

19 February 2024
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Reply from Perfect For Plants

thanks Michael

Rated 5 out of 5 stars

High quality plants at a very…

High quality plants at a very reasonable price. Plant’s arrived well packed and from ordering to them being delivered was only a few days.

18 February 2024
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Reply from Perfect For Plants

much appreciated alan

Rated 5 out of 5 stars

Perfect plant order

I am very happy with my purchases. I recieved my items quickly and they were packaged well. I was provided with tracking for the shipment with a clear delivery window which was really helpful.

I would highly recommend.

22 January 2024
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Reply from Perfect For Plants

thanks Tanya

Rated 5 out of 5 stars

Amazing service

Amazing service, very quick to respond to emails and meet customer needs. Recommend to anyone.

29 January 2024
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Reply from Perfect For Plants

thanks Martin, let us know if you need anything else

Rated 5 out of 5 stars

Very prompt service

Very prompt service, decent roots on whips, thank you

11 January 2024
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Reply from Perfect For Plants

thanks Jane much appreciated

Rated 5 out of 5 stars

Very Happy

Even though I was a bit concerned at receiving no email confirmation, as the info said about delivery times, I received my plants today. Good condition, healthy, larger than expected, and a very good price.

12 January 2024
Unprompted review
Perfect For Plants logo

Reply from Perfect For Plants

thanks Shelley

Rated 1 out of 5 stars

Didn’t arrive and no response

My order didn’t arrive and despite several messages I am receiving no reply.

18 December 2023
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Reply from Perfect For Plants

Hi Becky, please accept our apologies. As explained on the phone we did despatch your order before Xmas but got lost with the courier, we have despatched a fresh order out to you now. Any problems please let us know.

Rated 1 out of 5 stars

Really disappointed

Really disappointed. I ordered and paid online on 19th December 2023 for 2 pot grown Ligustrum Ovalifolium. With delivery it was quite pricey at £125.97. I heard nothing of when these would be delivered and I was hoping at least on Saturday I would get delivery, so just before Christmas Eve. I heard nothing. I emailed late afternoon 23rd December to cancel the order as communication had been so poor. I contacted the company via Facebook and the chat too. I was told by a 'Paul' that I would recieve a refund the next and that there had been a delay with the Xmas holidays. This was on 27th December. The members of staff at Perfect for Plants appear to be just one - Paul. I asked for a phone call, I did not recieve any. It is the 3rd of January and when I emailed on 2nd I was told the refund had been issued and Paul was going to pass my case over to the accounts department!!!!!!!! I have heard nothing. It is January and I am in desperate need of the refund of which I am none the wiser. Really disappointed!!!!!!!!!

3 January 2024
Unprompted review
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Reply from Perfect For Plants

Hi Paula, Apologies for this. As explained we did refund your order in good time but can take upto 5-7 working days to hit your bank and this was obviously longer than expected with the festive bank holidays. Let us know if we can help with anything in the future.

Rated 5 out of 5 stars

Great experience

Great experience - Company communicated well about the order, keeping me well informed about the process while waiting for trees to be dispatched. Trees arrived when expected.

14 December 2023
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Reply from Perfect For Plants

thanks Emma much appreciated

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