Shopping with Pagewings wasn't bad. Shipping seemed awfully slow, But at least they didn't bombard me with marketing email while waiting for the package, as too many online retailers do. The sweater i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’d seen a particular item on social media, so didn’t explore the rest of their products. The item I wanted - cat/knight cushion - was available so I ordered it. The delivery was longer than expected... See more
Company replied
The item was fabulous....when it finally arrived! I purchased from what I was led to believe was a UK site so was frustrated to find the shipping information stated it was coming from china! Had I bee... See more
Company replied
All of the clothes I received are great, I had a really hard time choosing because there were so many amazing options, but I got stuff for myself and three of my kids and everybody loved their shirts.... See more
Company replied
Company details
Written by the company
Welcome to Pagewings！ In the hustle and bustle of everyday life, finding a peaceful haven is a precious gift for every book lover. "Pagewings" was born out of this desire - to let stories not just sit on shelves but fly alongside their readers. We believe that each book opens doors to new worlds, carrying its own unique hues and warmth. That's why at Pagewings, we're dedicated to transforming these touching moments from literature into wearable art through our meticulously crafted and creative prints. Whether it's iconic characters from classic literature or fantastical scenes from contemporary novels, you'll find them brought to life in our collection. Wearing Pagewings is more than just making a fashion statement; it's proudly declaring, "I am a reader." Most importantly, it serves as a bridge connecting kindred spirits, allowing you to meet like-minded friends anywhere. Let's spread our wings together and explore endless possibilities!
Contact info
4.1
Great
293 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Quality
Fast service. Good quality T-shirt. Excellent print quality.
30 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
We're so glad to hear you enjoyed the fast service and loved the T-shirt quality & print! Thank you for taking the time to share your experience — it means a lot to us. Hope to see you again!
Best regards,
Pagewings Customer Service Team
True to size amd cozy!
I got 2 cardigans and 1 sweater amd I love both! The designs are cute, sizes are true to size and they are warm!
14 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear you love both the cardigans and the sweater, and that you found them true to size and cozy warm.
Knowing the designs, fit, and warmth all hit the mark for you truly makes our day! We appreciate you taking the time to share your experience and hope to have the pleasure of serving you again soon.
Best regards,
Pagewings Customer Service Team
Very professional review
Very professional, great summary and excellant review
5 February 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your kind and encouraging words. We truly appreciate you taking the time to leave such positive feedback about our professionalism and service.
Hearing that your experience with us was excellent means a great deal to our entire team. It motivates us to continue delivering the quality and care you deserve.
We look forward to serving you again soon. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Pagewings Customer Service Team
Great company
When I ordered the product it was shipped very quick. I enjoyed the large selection especially about supporting the local libraries.
5 February 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for the review! We're thrilled to hear that your order shipped quickly and that you appreciate our support .
It means a lot to us that you support our mission. We truly appreciate your business and look forward to serving you again soon!
Best regards,
Pagewings Customer Service Team
Great Customer Support
I was concerned when I had a notification that my item was delivered but could not locate it. I emailed customer service and was responded to very quickly by Zveki, who looked into the issue for me and helped to find out more info from Yodel. Thanks to him, I was able to see exactly where the parcel was delivered to.
It's not often you get such quick responses from online store customer service! Thank you!
30 January 2026
Unprompted review
Reply from Pagewings
Dear customer,
Thank you so much for your wonderful review and for sharing your positive experience with Zveki and our team 😊 We’re delighted to hear that we were able to assist you quickly and resolve the delivery issue efficiently 🚚 Providing fast, reliable support is our top priority, and it means a lot to know that we met your expectations 💖
We truly appreciate your trust and hope you enjoy your item 🎁 If you need any further help in the future, please don’t hesitate to reach out—we’re always here for you!
Pagewings Customer Service Team
The customer service was very helpful
The customer service was very helpful, especially Mile who gave me good information. However, I found the shipping of the items very slow. I thought it was an English site, but the shipment came from China. I didn't understand why it came from there. The items are as described, but not very high quality compared to what I expected from the website.
3 February 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your detailed feedback and for mentioning Mile's helpful service—we'll be sure to share your kind words with our team. We sincerely apologize for the shipping delay and that the product quality did not fully meet your expectations.
Please know that we are actively working with our production team to enhance the quality of our materials and craftsmanship. Your comments are invaluable in helping us improve.
If you have any further concerns or need assistance, please don't hesitate to contact our customer service team directly—we're here to help. Thank you again for giving us the opportunity to learn and grow from your experience.
Best regards,
Pagewings Customer Service Team
I love the sweater I bought so much
I love the sweater I bought so much! So cute and very soft and keeps me nice and warm
2 February 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you for your kind words! We're so happy to hear that you're enjoying your new sweater and that it's keeping you cozy and warm.
Knowing it has met your expectations makes our day.
We really appreciate your support and hope to see you again soon!
Best regards,
Pagewings Customer Service Team
I love the Cardigan
I love the Cardigan! I am from Germany and it is not easy to find such cute Things here. The cardigan is super soft and extra comfy!
28 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your review! We are absolutely thrilled to hear that you love the cardigan and that it made its way to you in Germany. It means so much to us to know we could bring a bit of cute and comfy style to your wardrobe from across the miles!
Your comment about it being "super soft and extra comfy" is the best compliment we could hope for, as comfort and quality are exactly what we aim for. It's fantastic to know we hit the mark for you.
We are so happy to have you as a customer and hope to have the pleasure of sending more lovely pieces your way again soon. Until then, stay cozy!
Best regards,
Pagewings Customer Service Team
Lovely literary merchandise for book…
Lovely literary merchandise for book nerds! Great prices and great quality
28 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
We're really happy to hear you love the literary gifts and think they're great value. It means a lot to us.
We hope you enjoy your items and look forward to seeing you again soon. Thanks again for your support!
Best regards,
Pagewings Customer Service Team
Wesley and Krystal were very helpful…
Wesley and Krystal were very helpful and pleasant. My cat pillow is very cute. Thank you!
27 January 2026
Unprompted review
Reply from Pagewings
Dear customer,
Thank you so much for your wonderful feedback 🥰 It makes our day to hear that Wesley and Krystal were able to assist you with such a pleasant experience—we’ll be sure to pass on your kind words to them right away, they’ll be absolutely thrilled to know their help meant so much to you.
We’re also over the moon that you love your cat pillow and think it’s super cute 🐱 That’s exactly the joy we hope our little pieces bring to our customers, and it warms our hearts to know it’s found a happy home with you.
Thank you again for taking the time to share your lovely thoughts with us, and for choosing our brand. We truly appreciate your support, and we hope to welcome you back for more lovely finds soon! 💛
Pagewings Customer Service Team
I ordered my first Cardigan with you…
I ordered my first Cardigan with you and the print was mismatched on the front so when i fastened up the Cardi, the print was uneven. I sent a message and a new one is on the way. I was advised that it woud take 2 to 3 weeks for a replacement to arrive. I ordered a further two more which have arrived and are fine.
28 December 2025
Unprompted review
Reply from Pagewings
Dear customer,
Thank you so much for your honest feedback and continuous support 🥰
We’re truly sorry about the print mismatch issue with your first cardigan—this was an unexpected quality oversight on our part, and we really appreciate you bringing it to our attention promptly. It means a great deal that you gave us the chance to make it right, and we’re glad to confirm the replacement is on its way to you, which will arrive as promised within 2-3 weeks.
We’re over the moon to hear that the other two cardigans you ordered have arrived and are perfect for you 💛 This is exactly what we hope for every one of our customers, and it makes all our hard work worthwhile.
We’ve taken this incident to heart and will be implementing stricter quality checks for all our products moving forward to ensure such issues don’t happen again. We sincerely hope this small hiccup doesn’t take away from your overall experience with us.
If you have any questions about the shipping status of your replacement or need any further assistance with anything at all, please don’t hesitate to reach out—our team is always here to help you.
Again, thank you for your understanding, patience and trust in our brand. We can’t wait for you to receive your perfect cardigan and enjoy all your lovely pieces to the fullest! 😊
Pagewings Customer Service Team
Great item but not shipped from UK
The item was fabulous....when it finally arrived! I purchased from what I was led to believe was a UK site so was frustrated to find the shipping information stated it was coming from china! Had I been informed, it wouldn't have put me off ordering but I would have been aware it wouldn't arrive by Xmas (was an Xmas present). Anyway, the jumper was way better quality than I expected and I would purchase again. But I feel the service could definitely be improved by being more clear regarding shipping and item location
26 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your honest and wonderful review 😊 We’re absolutely over the moon to hear you loved the jumper and that it even exceeded your expectations with its fantastic quality—this makes our day!
We sincerely apologize for the frustration and disappointment caused by the lack of clarity around our shipping origin and the resulting delay that meant your Christmas present arrived late 🫶 This was an oversight on our part, and we completely understand how disheartening it was to discover the item was shipping from China after expecting a UK dispatch. We’re already taking immediate steps to update all our product pages and store information to clearly state our shipping details upfront, so no customer is ever caught off guard like this again.
It truly means a lot that you’d still consider purchasing from us despite this hiccup, and we’re incredibly grateful for your constructive feedback—it’s invaluable in helping us improve our service for everyone.
Thank you again for choosing us, and if you do shop with us in the future, we’ll make sure your order experience is seamless from start to finish. We can’t wait to welcome you back!
Best regards,
Pagewings Customer Service Team
Allow plenty of time for delivery.
The items I recieved were lovely . Gifts for others which they loved , as described and good quality.
I was disappointed that delivery took longer than I anticipated and they arrived after Christmas.
Other than that , I was satisfied.
6 December 2025
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your honest and lovely review 😊 We’re absolutely thrilled to hear that the items you received were lovely, exactly as described, great quality, and that your loved ones loved their gifts—this means the world to us!
We sincerely apologize for the delivery delay that meant your order arrived after Christmas, and we totally understand your disappointment with the longer-than-anticipated shipping time 🫶 This is never the experience we want for our customers, and we’re working hard to streamline our delivery processes to ensure faster, more reliable shipping for all future orders.
We really appreciate you sharing your feedback with us, and for being satisfied with the products despite the delivery hiccup. Thank you again for choosing us, and we hope to welcome you back soon—we’ll make sure your next order gets to you in plenty of time for any special occasion!
Best regards,
Pagewings Customer Service Team
Excellent
Initially ordered this for the logo but was impressed by the updates as to delivery and the overall quality of the garment when it arrived. True to size and well-made.
12 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you for your wonderful review! We're so glad the item lived up to your expectations in terms of fit, quality, and our delivery updates.
We sincerely appreciate you choosing us and are delighted you had such a positive experience. Hope to see you again!
Best regards,
Pagewings Customer Service Team
Really cute sweater and comfy too
was pleasantly surprised by the quality...put it on right after I unwrapped it...got lots of compliments
20 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for your wonderful review! It brings us so much joy to hear that the quality pleasantly surprised you and that you couldn't wait to wear it right away.
Hearing that you received lots of compliments while wearing it is the best feedback we could hope for. We truly appreciate you sharing your experience and look forward to delighting you again soon!
Best regards,
Pagewings Customer Service Team
Good stuff
Easy to order, came quick, and trackable. They make me smile
8 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
We really appreciate you taking the time to share your positive experience! It's great to know you found the process easy, the delivery fast, and the tracking helpful.
Your comment about our product making you smile is the best compliment we could receive. Thank you for your support, and we hope to have the opportunity to make you smile again soon!
Best regards,
Pagewings Customer Service Team
It's small for a 5x
It's small for a 5x. I ordered a 5x to have something big and baggy but when held against other 5x hoodies and shirts, it's smaller. I wish I did not purchase this.
25 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you for sharing your feedback, and we sincerely apologize that the sizing of the 5X hoodie did not meet your expectations. We truly regret that the fit was smaller compared to other 5X items you own, and we understand your disappointment.
To help resolve this, please contact our customer service team at customer@pagewings.com， and we will work with you to find a satisfactory solution as soon as possible.
Thank you for giving us the opportunity to make things right.
Best regards,
Pagewings Customer Service Team
Quality products!
Quality products!
Quality products that feel great, are warm, and exactly as pictured!
25 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
We truly appreciate you taking the time to leave such a positive review! It's wonderful to know that you find the product warm, great-feeling, and true to its pictures.
Your satisfaction is our greatest reward. Thank you for choosing us, and we look forward to bringing you more quality products in the future!
Best regards,
Pagewings Customer Service Team
Happy
I’d seen a particular item on social media, so didn’t explore the rest of their products. The item I wanted - cat/knight cushion - was available so I ordered it. The delivery was longer than expected as it was coming from China, but there was tracking available along the way so you could keep an eye on it. The item was smaller than it looked on their website but I’m not too disappointed ss it’s cute.
16 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you so much for taking the time to share your feedback and for your understanding regarding the delivery timeline. We're delighted to hear that you found the cat/knight cushion cute, even though it appeared smaller than expected—we sincerely appreciate your kindness and will certainly review our product images and descriptions to better reflect the actual size.
It’s also great to know that the tracking updates were helpful throughout the process. We are continuously working to improve every aspect of our service, from product presentation to shipping clarity, and feedback like yours truly helps us move in the right direction.
We hope you enjoy your cushion, and we look forward to serving you again in the future!
Best regards,
Pagewings Customer Service Team
No Returns if Clothes Don’t Fit - bad quality
I ordered two tshirts, two cardigans and some bookmarks. The shipping was incredibly slow, and when everything arrived I was shocked at the low quality. The t shirts had no stretch and didn’t fit at all, the cardigans already look like they’ve been washed a thousand times and are faded.
I contacted their customer support and they offer no returns if things don’t fit. They offered me a partial refund for the cost of the tshirts, so now I’m stuck with low quality t shirts that don’t fit but at least I got $12 back?
lastly their designs can easily be found on Etsy, tee public and others. I dunno who is stealing designs from whom but AVOID PAGEWINGS
24 January 2026
Unprompted review
Reply from Pagewings
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience with the shipping speed, the quality of the items, and the outcome of your customer service interaction. Please accept our sincere apologies—this is not the standard we aim for.
We understand your frustration completely. To address your concerns personally and work towards a resolution that you find satisfactory, could you please provide us with your order number via customer@pagewings.com? Our team will then review your case in detail and will be dedicated to finding a better solution for you.
We value your feedback as it helps us improve, and we hope to have the opportunity to make things right.
Best regards,
Pagewings Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.