Offeco Reviews 1,275

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, often noting that items arrive in like-new condition despite being refurbished. Many also highlight the exceptional customer service, describing the staff as helpful, responsive, and dedicated to ensuring customer satisfaction. However, some customers experienced issues with delivery, including delays, damaged packaging, and missing parts upon arrival. A few people also reported problems with the product itself, such as faulty components or items not matching the advertised condition.

What people talk about most

Product

Customers had ambiguous experiences with product quality. While some reviewers were very satisfied, praising... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the like-new condition of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast shipping, with... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays, missing items,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a refurbished steelcase leap chair at a good price. Bought from Spain, came shipped well packaged if in a somewhat tight and flimsy box. Chair came with a faulty cylinder, but customer ser... See more

Rated 5 out of 5 stars

I wanted Aeron for a long time, finally splurged. No regrets, thank you! The chair is basically new, no signs of use, despite being advertised as show room model. Castors even came sealed. The... See more

Rated 5 out of 5 stars

I couldn’t be happier with my experience at offeco.nl. From start to finish, everything was handled in an exceptionally professional and customer-focused way. The customer service is truly outstan... See more

Rated 5 out of 5 stars

Ordered a Steelcase Leap V2, it took a bit more time to arrive than I was expecting but other than that everything went smoothly.


Company details

  1. Office Furniture Store
  2. Interior Fitting Contractor
  3. Office Equipment Repair Service

Written by the company

Offeco is een jong kantoormeubelen bedrijf dat gespecialiseerd is in ergonomische werkplekken inrichten. Wij vinden persoonlijk klantencontact harstikke leuk en belangrijk. Samen kunnen wij uw werkplek helemaal naar wens maken. Wij helpen particulieren/organisaties door heel Europa. Wij nemen graag alles voor u uithanden, zodat u zorgeloos ergonomisch en voor de beste prijs kunt werken. Mocht u ergens niet uitkomen of advies nodig hebben dan kunt u ons altijd mailen, benaderen via de live chat of ons bellen op: 085- 06 09 871

Waar staan wij bekend om?

Written by the company

Zowel nieuw als refurbished
Bij Offeco werken we veel met refurbished kantoormeubilair. Wij bieden topmerken zoals Herman Miller, Ahrend, Steelcase, Gispen en Haworth aan tegen gebruikte prijzen, maar met nieuwe kwaliteit. Daarbij bieden wij ook onze eigen nieuwe hoogwaardige producten aan. Bij ons is alles mogelijk: volledig hergebruikt, een combinatie van gebruikt en nieuw, of volledig nieuw. Al onze kantoormeubelen zijn op voorraad, direct leverbaar en worden allemaal geleverd met garantie.
Kantoorinrichting bij Offeco
Bij Offeco helpen wij persoonlijk bij het inrichten van het kantoor en kunnen wij garanderen dat u de scherpste prijzen ontvangt, A-kwaliteit meubilair krijgt en dat het oude meubilair niet wordt weggegooid, maar wordt verrekend bij de nieuwe kantoorinrichting.

Snelle levering

Thuisbezorgd

Onze kantoormeubelen worden geleverd binnen 1-5 werkdagen in Nederland en België. Voor leveringen buiten deze landen geldt een termijn van 3-8 werkdagen.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Clear and cordial communication

Some complications arose with the delivery, but the Offeco team was always attentive, keeping clear and very cordial communication, which gave me confidence. They even offered me a gift as compensation, which I really appreciated. Overall, the issue was resolved positively, and I highly recommend their customer service.

10 October 2025
Rated 4 out of 5 stars

Really good chair

Really good chair. Looks and feels good. The only bad thing I would have to say is that it took a total of 20 days from purchase until I received it. The actual shipping time (From them handing it over to the forwarder) was 3 days, so they are very very slow with getting orders out.

5 September 2025
Rated 5 out of 5 stars

Aeron is the king

My old chair broke. Internet, people experience and reviews said: buy Aeron. But it is expensive! Here on offeco.nl I found great deal for refurbished chair (showroom model). It is literally like a brand new and the comfort!!! New era of my home office has begun...

7 October 2025
Rated 5 out of 5 stars

Great experience

Great experience
My Herman Miller chair was delivered fast and in a new-like condition. Very well refurbished, no signs of use anywhere. Only thing missing was some assembly instructions, but i managed it by myself. Recommended.

29 September 2025
Rated 5 out of 5 stars

Good Customer Support

Small delay in shipping but Offeco Customer Support quickly resolved it. When the chair arrived it was well packaged and protected.

2 October 2025
Rated 4 out of 5 stars

Excellent condition, smooth delivery

Delivery took a bit longer than expected, but the product arrived in excellent condition. The delivery team was very friendly, and overall, I’m very happy with my purchase.

24 September 2025
Offeco logo

Reply from Offeco

Hi,

Your order was delivered on business day 5. If you have any further questions or comments, please let us know.

Kind regards,
Team Offeco

Rated 5 out of 5 stars

General conditions are good

General conditions are good. In the box I've found a vacant screw but I don't found free holes. The headrest was out of guides, I fixed them myself. The value of purchase is in line with price paid. Delivery has been taken 17 days, quite long.
Offeco decided themselves to refund expedition expenses for delay, so I’m fully satisfied. Supplier is fair and reliable.

4 September 2025
Offeco logo

Reply from Offeco

Hi,

We are glad to hear that the chair has arrived in good condition. The packages travel many kilometers, which sometimes causes them to arrive in less than perfect shape.

However, we guarantee that the contents are excellent and undamaged. If this is not the case, we take full responsibility.

The delivery took too long, and we sincerely apologize for that. We have sent a suitable solution by email.

We strive for maximum customer satisfaction, but in this case we fell short with the delivery. Our apologies once again.

Kind regards,
Team Offeco

Rated 5 out of 5 stars

Should have done it earlier

I was breaking my back for years when working from home. Did not have the money to buy a new good chair. Received a mint half price chair. Perfect. Should have done it earlier…

8 September 2025
Rated 5 out of 5 stars

Excellent service

I don't write reviews very often but this company deserves 5/5 honestly.
I placed two consecutive orders for the same Herman Miller Mirra chair as my partner told me they wanted the same one right after I completed the first purchase. Offeco called me proactively to ask if I indeed want two chairs since sometimes people mistakenly make double orders without meaning to. This left a really nice impression on me. They also shipped the chairs the very next day and I'm very pleased with the quality! It was absolutely worth it, I highly recommend this webshop in case you're looking for a high quality office chair but you're on a tighter budget! Thanks Offeco team :))

18 September 2025
Unprompted review
Rated 3 out of 5 stars

Mixed feelings

I was sent a damaged chair and had to fix it myself. Apart from having to repair a bent metal part to assemble the chair, I was quite disappointed with its overall condition (really worn parts, blemishes, etc), considering the price.

Amendment: Honestly, the offeco does have good customer service and tried to make amends. I was offered compensation to make up for the shortcomings in the quality of the chair and the problems I descirbed.

8 September 2025
Rated 5 out of 5 stars

Efficient

Efficient, clear and fast delivery.

The material corresponds to the request

3 September 2025
Rated 5 out of 5 stars

Swift delivery, product in great condition

I ordered a Herman Miller Aeron Remastered, which arrived in Greece 9 days after the order was placed. The product looks brand new. The packaging could have been slightly better, but the chair was delivered without any damage.

1 September 2025
Rated 5 out of 5 stars

Really nice service

Really nice service. Much appreciated and I can recommend it! First of all, before purchasing, I asked many questions and the staff explained all the details. Finally, I bought the SteelCase Leap V2 and was satisfied. I also tried the headrest, but it was not comfortable for me. The chair is pretty comfortable. Thanks for that.

11 September 2025
Unprompted review

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