Moonbrew customer service and overall products are of good quality. I've been a longtime user of their hot chocolate for sleep and find that the benefits are level with the cost. I will say I'm disapp... See more

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Written by the company
Sleep is now a ritual you’ll crave. In a perfect world, falling asleep would be as easy as finishing dessert - and MoonBrew is getting us pretty close. They've turned sleep support into something you’ll actually look forward to with soothing products powered by natural botanicals and adaptogens. With clinically backed ingredients like L-theanine, magnesium, and reishi mushrooms, MoonBrew supports deeper, more restorative sleep - without grogginess. It’s a delicious upgrade to your nightly wind-down, replacing pills and powders with something simple, effective, and genuinely enjoyable.
Our Promise to You
Written by the company
- Mission Driven, Science Backed
- Growing up, we watched our parents struggle with their sleep. We believed we could do better for them, and develop a more effective, natural aid for sleeplessness. Our goal has always been to share a sleep aid we’re proud of. We’re obsessive over safety standards, and it’s gotta be delicious. MoonBrew is our way of giving back to our parents. After seeing it change their lives, and hearing from thousands of people who have been helped by MoonBrew, we are honored to share it with you. Thank you for joining us on this journey.
60-day risk-free returns
Our guarantee to you
Contact info
United States
- moonbrew.co
Asks customers to review
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Replied to 31% of negative reviews
Typically replies within 1 week
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This product is great but the company…
This product is great but the company itself can't seem to get it together. I highly recommend going thru amazon or somewhere that knows how to manage orders if you are going to order from them. I opted for a competitor that wants my subscription and referrals.

Reply from MoonBrew
Quality not that great
The packaging is really nice. However, the overall quality of the product didn’t quite meet my expectations. It’s not that great, but there’s definitely room for improvement.
Moonbrew - the first thing I’ve tried that works!
Moonbrew actually helps me get to sleep! I had tried everything - even prescription sleep aids - and nothing worked. Then I found Moonbrew. I did not have high hopes, but I was willing to try anything! First night - not much change. Second night, I fell asleep and stayed asleep! It’s really amazing! And it tastes pretty good too!
MoonBrew sleepyberry and the gummies…
MoonBrew sleepyberry and the gummies help me fall asleep and get back to sleep when I'm woken up. The only reason I didn't give five stars is because the website is a little clumsy.
The supplement doesn’t work for me
The supplement doesn’t work for me. I have tried for about 60 days

Reply from MoonBrew
I can honestly tell I’m sleeping better…
I can honestly tell I’m getting better night sleep, without the morning grogginess! I hope to see more changes as I continue.
Never received my shipment but charged…
Never received my shipment but charged my card. I emailed as there is no phone listed but never got any response. Just cancelled subscription but still trying to get my money back since never got the product

Reply from MoonBrew
Great products
The products this company have are great. They give you lots of wonderful perks. Sleeping better being the top one. I don't get up at 3 any more and don't feel groggy in the afternoon. It's a wonderful change. And the products taste fabulous no funky after taste.
I normally sleep very well after taking moon brew. I have been having my husband taking it nightly also.
I normally sleep very well after taking
Now they’re ghosting me?!
Moonbrew chocolate mint was helping
me with another health problem I have had for many years. But to my disappointment the next bottles didn’t give me the same effects. I figured they changed the formula of the product. I pleaded with them back in December 15 2025 what ingredient changed which I’d gladly supplement to achieve the same effects. Over the course of many weeks, faced with ai bot responses, and then agents who kept saying they’re sorry for the delay, blah blah, they’ll send my request to upper management etc etc. more weeks go by and more “apologies” and “we’re working on its”. Several times they’ve asked the same questions about when I first bought the product and if I still have the container to send a pic of the label. (Who keeps empty packages?)(I told them when I bought it)(they don’t keep records of their formulas/dates/changes?)
And the entire conversation is in the same email thread they don’t bother to read and it’s always someone new “helping” me and ask the same questions.
It’s now February 13 2026,and after I sent the label to the current product they’ve stopped responding altogether. They seem to be done with me. I told them if they can’t or won’t help me then be honest about it. This has caused me a lot of stress waiting and hoping for answers to solve my chronic health problem.
I rate 2 stars because I think the product does help my sleep a little. Not amazing because I still wake up tired and I’m still puffy in the face. No weightloss. Nothing else. Not a fan of this business.
⚠️RESPONSE: I already have an active email thread. I don’t want to start a new one. If Moonbrew really wants to make it right then please respond to the thread. I’m sure they know which it is.

Reply from MoonBrew
An expensive mistake
I wish I could comment on the product itself; however my package has been forgotten and lost so many times that I have not received the products. They seemed to have forgotten my order so when I requested a refund they told me that my order had been out of stock, but amazingly the product came in stock as my email was sent. They would ship out that day. 3 days later UPS still had not received the package from Moonbrew. sent another email requesting a refund since they were not shipping my order. Assured it would be here this week. Now it is delayed or lost in transport. So, I spent too much money to help me sleep only to have a truly terrible experience with this company.

Reply from MoonBrew
Best thing I’ve found…
I’ve never been able to use anything for sleep without a “hangover” this stuff works fast and no lingering effects whatsoever! It’s a miracle for me…
Sleeping again
I was having a hard time getting to sleep and not waking up in the middle of the night. Moonbrew has totally helped me relax, fall asleep and I do t even wake up at 3 anymore. Plus the taste is a big plus.
I have been having this almost every night
I have been having this almost every night for months. On the nights I don't, my sleep isn't great. I do wish there was more magnesium in all the flavors, like vanilla latte. I enjoy this very much
I love MoonBrew
I love MoonBrew! It tastes wonderful and it helps me to sleep so well. I’ve always had trouble sleeping but MoonBrew helps me to fall asleep and stay asleep.
Insomnia relief!
As an insomniac, this is great stuff! Relaxes me and makes me sleepy.
The company has been good to work with…
The company has been good to work with except for the time they ran out of my flavor and I had to wait weeks after they already had my money. It would have been nice to recieve some sort of compensation for having to wait,
I have enjoyed the product and would recommend to others
The product is great
The product is great. It provides a good level of relaxation that helps before bedtime as promised. I love the chocolate as well as the vanilla latte.
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