Mockberg Reviews 332

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful, timeless, and elegant designs, often noting how well they complement various outfits and personal styles. Many highlight the exceptional quality, with pieces lasting for years without losing color or breaking, even with frequent wear and exposure to water. The value for money is also frequently mentioned, as people feel the quality justifies the price, and the fast delivery and appealing packaging enhance the overall experience. However, some customers experienced significant issues with delivery, with orders not arriving or being severely delayed, and tracking information not updating. A few other people also felt that customer service was unhelpful or unresponsive when problems arose, leading to frustration and unresolved issues regarding product returns or defects. There were also occasional concerns about product quality, with some items losing their gold plating or breaking shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, design, and durability, with many praising the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the impeccable craftsmanship... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the fast delivery times and smooth... See more

Price

People report positive experiences with price, often noting that the prices are reasonable for the quality... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Apart from the beautiful designs I absolutely love that they're waterproof and for a forgetful girl like myself that means I can wear the jewellery at all times, amazing! I've also been in contact wit... See more

Company replied

Rated 5 out of 5 stars

I’ve never been someone who wore jewelry or a watch daily—until I discovered Mockberg. Their sleek, feminine designs instantly caught my eye. The watch I bought feels both timeless and modern, and the... See more

Company replied

Rated 5 out of 5 stars

A great choice of jewellery beautifully presented. The packet is wrapped with a lot of care and basically ready to be presented (as in our case) as a Christmas present. The service is great as well. W... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Mockberg. I have quite a few products from different categories, and they never disappoint. I wear them frequently and the quality is always great. What I love most is the design —... See more

Company replied


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Mockberg is a Swedish jewelry and watch brand, rooted in the Scandinavian design tradition with an ambition to create timeless and sustainable jewelry and watches for everyday wear. Through designs that are durable, timeless and complement a practical wardrobe, we celebrate the active lifestyle of the modern woman. Our jewelry and watches are characterized by clean shapes and natural colors with an emphasis on high-quality materials


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

332 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful piece

I Bought the Oval watch a while ago and IT IS auch a beautyyy.The quality and the Style IS top Notch .Looking Forward to ordering more stuffs

22 March 2025
Unprompted review
Mockberg logo

Reply from Mockberg

Thank you so much for your kind words!🤍 We're so happy to hear that you love your Oval watch – it truly is a beauty! 🥰

Rated 5 out of 5 stars

Highly Recommend – Great Experience!

I ordered from Mockberg for the first time and I’m really impressed! Shipping was fast, and the packaging felt very thoughtful and premium. I’ll definitely order again in the future. Highly recommend!

10 February 2025
Unprompted review
Mockberg logo

Reply from Mockberg

Thank you so much for your wonderful review! ❤️ We’re thrilled to hear you had a great first experience with Mockberg—fast shipping and thoughtful, premium packaging are exactly what we aim for. We can’t wait to welcome you back again soon! ✨

Rated 5 out of 5 stars

Love all my pieces

I have ordered Mockbergs Jewelry multiple times and I also have their Classic Watch. I love and wear them everyday. I also really love their combo boxes that are perfect as a gifts.

Always fast delivery, beautiful pieces, and an easily navigated website.

29 January 2025
Unprompted review
Mockberg logo

Reply from Mockberg

Thank you so much for your kind words and for being a loyal customer! We're so happy to hear that you love both our jewelry and watches, and that the combo boxes have made great gifts.

It truly means a lot to us that you enjoy the designs, fast delivery, and shopping experience. We hope you'll continue to find new favorites with us! 🤍

Rated 5 out of 5 stars

Been ordering from Mockberg many times...

Been ordering from Mockberg many times now. Both for myself and gifts for birthdays/graduations. Never had any issues. Great styles, good quality and fast deliveries.

11 April 2025
Mockberg logo

Reply from Mockberg

Thank you so much for your continued support and for choosing Mockberg for both yourself and special occasions! We're thrilled to hear that you've had great experiences with our styles, quality, and delivery.

It means the world to us to be part of your gift-giving moments — and we’re so happy to have you as a returning customer! 🤍

Rated 5 out of 5 stars

I’m in love with my Mockberg jewelry

I’m in love with my Mockberg jewelry! Not only is it incredibly stylish and minimalistic — perfect for everyday wear or adding a touch of elegance — but it's also surprisingly durable. I’ve worn my pieces while swimming in salty water during vacation, and they’ve stayed shiny and kept their original color without any tarnishing. The fact that they’re waterproof makes them ideal for an active lifestyle. Highly recommended!

17 January 2025
Unprompted review
Mockberg logo

Reply from Mockberg

Wow – thank you so much for this wonderful review! We're absolutely thrilled to hear how much you love your Mockberg jewelry and that it's been a perfect match for both everyday elegance and an active lifestyle.

It’s amazing to hear that your pieces have held up so beautifully — even during salty swims! Your feedback truly means a lot to us. 🤍

Rated 1 out of 5 stars

Very slow!!

My sister wished for one of the Mockberg watches for Christmas. Placed an order the 25th of November. Received confirmation that its on its way the 16th of December. The tracking the number says the courier hasn't received the package yet. Doubt it will arrive in time for Christmas.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

They use fedex to deliever

They use fedex to deliever. Horrible costumer service and utterly useless company, as you have to stay at home to receieve a package. No help from Mockberg when it comes to the terrible service. STAY AWAY.

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service!
We received a broken earring and after few mails and contact attempts we get no reply or solution!
I would recommend not to buy there.

Thank you for the reply.
We sent you few mails with different mails. But fees the Order Number 092552, customer number 1000082

8 January 2024
Unprompted review
Mockberg logo

Reply from Mockberg

Hi, We are sorry to hear that. We have tried and searched for your name but can't find anything. Can you please share your email address so we can contact and help you right away? Best, Mockberg

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