Mentech Norway AS Reviews 

426
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

High temperature in a Mac Pro 16 Problem with high temperature in the Mac Pro - contacted Apple support and was advised to Mentech service senter. Got an appointment within 45 minutes and was well... See more

Rated 3 out of 5 stars

1 price for service on page, 2x price when they send you phone back without service. according to them changing of 1 part 8000kr as they will change half of the phone. each email higher price. one plu... See more

Rated 5 out of 5 stars

BEST service I have received in Norway. I came in for a FREE consultation, wondering if they could even help me. I was not justtt helped, I also was informed of my rights as a consumer. In ADDITION... See more

Rated 5 out of 5 stars

Great Authorised Apple Repair Centre . Took in my MacBook which had a cracked screen. Gustavo assessed it immediately and within ten minutes the spare parts had been ordered. No waiting around and I d... See more

Company details

  1. Mobile Phone Repair Shop
  2. also in
  3. Computer Repair Service
  4. Computer Service
  5. Computer Support and Service Company
  6. Electrical Repair Shop
  7. Electronics Repair Shop

Written by the company

Hos Mentech tilbyr vi reparasjon på alt av ditt IT-utstyr, uansett merke og modell. Vi finner diagnosen fra kun Kr 99, og du får svar innenfor 24-timer, eller ofte i løpet av noen timer. Som autorisert reparatør kan vi også tilby garanti-reparasjoner på bl.a. Huawei, Acer, Samsung & Apple produkter.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

426 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(426)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super efficient and fast service

Super efficient and fast service! Great service!

29 April 2026
Unprompted review
Mentech Norway AS logo

Reply from Mentech Norway AS

Hei:)

Tusen takk for tilbakemeldingen din, og så hyggelig å lese at du fikk rask hjelp og er fornøyd med reparasjonen!
Vi melder ifra til tekniker som har håndtert din reparasjon:)

Velkommen tilbake! :)

// Mentech Norway AS

Rated 5 out of 5 stars

Wonderful service

Wonderful service. I needed my flip phone screen replaced and they replaced it within minutes on the spot, answered all of my questions and were super sweet! Will happily come back whenever I have any issues again :)

26 January 2026
Unprompted review
Mentech Norway AS logo

Reply from Mentech Norway AS

Hi Koda:)

Thank you very much for your feedback, and so nice to read that we were able to help you quickly and that you are happy with the repair!

We will feedback the technician that handled your flip phone, that you are satisifed with the help and follow up when you where at our service center:)

Welcome back! :)

// Mentech Norway AS

Rated 5 out of 5 stars

Fast

Fast, efficient, and professional. Friendly service

29 September 2025
Unprompted review
Rated 3 out of 5 stars

check somewhere else

1 price for service on page, 2x price when they send you phone back without service. according to them changing of 1 part 8000kr as they will change half of the phone. each email higher price. one plus for fast response time and other for loan of phone on time of service

21 October 2024
Unprompted review
Rated 5 out of 5 stars

iPhone 12 Pro battery replacement

Fast and reliable service, the battery of my old iPhone was replaced successfully. The battery appeared in settings as genuine, and everything works as it should. My phone now is as good as new:) Special thanks to Gustavo, who took care of my phone. He was very friendly and did a great job saving my protection glass. 10/10 I would definitely use this service again.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Forget about Eplehuset

Normally I don't write reviews, but this one is more than deserved!!!

My Macbook had a battery issue for some time and had to be replaced, but never had a time to take it to a service. Now that it was pre-holidays and I had some days off, I found the possibility to call for a service.
First from my Apple profile and based on my Apple Care I checked which services are available around Oslo and I've got Eplehuset and Mentech.
As a Mac user for years and with previous more or less good experience with Eplehuset in Oslo, I've decided to call them because what Mentech is, never heard about them before!?!? "Strange name, weird website..." though I.
So, calling Eplehuset, no one answered. Tried to access my account there, impossible. Contacted their support via chat and after more than an hour lost (I work with software and their site is a total disaster), I was able to create a support case where I described everything and asked them to contact me for more information and how to proceed. Day passed, two, 3... nothing happened, no one is writing back nor calling. I've decided to call them. A person from their support team answered and directly commented that I had to just leave the Mac in their service and it will be ready after 25 days, as this is their regular waiting time. After I heard that, I thanked and ended the call. "25 days"... do they employ a couple of technicians and repair a few items each day or what?
So I decided to call Mentech, better than nothing. A super nice person answered the phone and I explained the problem, that I have a machine which needs its battery replaced but also I need the computer for work. He explained that I can bring it for a fast check and they will order the parts and once the parts are ready, I can bring back the computer and they will fix it within a day.
I went to their closest service shop, got the computer inspected and parts ordered. All that within 15 minutes.Few days later I got an email and a call to bring the Mac so they can replace the battery. I delivered it in the morning the next day and after a few hours it was ready, and by specifications or whatever procedure Apple requires, apart from the battery the computer got a new keyboard, touchpad and trackpad.
Everything got resolved in such an agile way I couldn't imagine. And during all the time the people from the service were informing about the state of the repair.

Most importantly, I was able to keep and work on the Mac while waiting for the parts to arrive. For what reason Eplehuset wants to keep my computer for so many days, absolutely no sense?! Perhaps because they offer a backup computer for a few thousand NOK... Ridiculous and completely unnecessary!

In case you need a Macbook repair, HIGHLY RECOMMENDING Mentech!!! If they work with other hardware the same way, even better.

Forget about Eplehuset, it's just a useless and expensive place.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Professional, friendly & kind service, communication all the way through. The problem was solved within 1 hour (samsung galaxy), felt in safe hands! 😃

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Authorised Apple Repair Centre

Great Authorised Apple Repair Centre . Took in my MacBook which had a cracked screen. Gustavo assessed it immediately and within ten minutes the spare parts had been ordered. No waiting around and I didn’t need to take any appointment (that said, had I taken an appointment the waiting time would have been very little). Within a week the spare parts arrived and I was informed to bring my laptop in for repair. 3 hours later it was fixed and ready to pick up. Easy, fast, professional. This service is miles ahead of the competition like Elkjøp and Eplehuset who have extremely long waiting times (21 working days for a repair at this moment, excluding the hassle of trying to book in an appointment). Highly recommended

30 October 2023
Unprompted review
Rated 5 out of 5 stars

BEST service I’ve received in Norway

BEST service I have received in Norway. I came in for a FREE consultation, wondering if they could even help me. I was not justtt helped, I also was informed of my rights as a consumer. In ADDITION to the in-person care, the follow-up during the entire process (all done by Gustavo himself) was smooth and efficient. All my questions were answered, and more.

Im glad to I finally know where exactly I can go for QUALITY help. thanks alot Gustavo! | Mentech

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick, accurate estimate and service oriented

Quick delivery, the repair in total took approx 2 hours, time which included testing and making sure warranty remained valid.

Accurate cost estimate, exactly as discussed in prior.

Friendly/helpful personnel, they described the process well and kept me updated from initial contact through booking, repair and pickup.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Staff

Very pleasant and good service, very good communication, from when I walked in, it took a short period for my phone to be fixed and was covered by warranty.Friendly & Nice staff

14 April 2023
Unprompted review
Rated 5 out of 5 stars

very quick and clean repair

very quick and clean repair, direct and frequent communication. the entire front panel needed to be replaced with international parts and i got back my computer within couple days. Other services offered minimum two weeks repair time with more requirements to fullfill.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Samsung certified and great services

Samsung certified, great service and experience. Brought in Note 20 Ultra with black screen phone was delivered day after with new screen, battery and more. The warranty covered all.
Thanks to Danilo👍

20 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look