Luminaldigital Reviews 1,157

Supposedly a local company with outsourcing to Asia causing time difference problems and they said they hadn’t received files so I had to resend,. Then constant hassle demanding payment for services I did not require and trying to drive me into paying through their suggested panic . Then six months in I find that they needed another £490 pounds and that the initial payment was only for 6 months they had not told me
When I said I wanted to go to another company they bombarded my with unsubstantiated claims to bamboozle me into forking out more

Don’t touch with a bargepole

As always Angelito is amazing he goes far and beyond always giving us the best service
with suich patience and a polite nature
without a doubt he is a large asset to your company

Thankyou so much

The Website has a really good look and feel to it. you can tell it has been professionally done.

Good customer service. Quick Action for any thing you want to have in your website and easily fix any issues on your website.

Terrible Customer Service all through. I would steer clear and go elsewhere. Asked for site files so I can move elsewhere … we are talking of years and still don’t have my files!

08/07 Further update. Request for files were first done when I made decision to not renew my website hosting with them. This was over 2.5years ago. Follow ups were made. Now I am told I won’t be able to get my site files.

We hired this company to optimise our website for our clinic. After 6 expensive months, the basics for the website had not been done. A brief look over by a third party highlighted at least a dozen basics missed. Communication was appalling (essentially a monthly email detailing how little they had done and how nothing was improving) and when we complained that the service was substandard, we got an incomprehensible email and a refusal to refund any money. Our website doesn’t even show up in a Google search when using the exact clinic name! We have not received one enquiry through our website as they have not done anything and have now had to employ someone else to pick up the pieces. Absolutely avoid and choose a reputable company instead.

Update - after not being able to explain why their ‘work’ led to absolutely no website leads at all, the response from them was ‘There will be no refund’. Very disappointing that companies like this are still allowed to function.

WE ARE NOW TAKING THIS COMPANY TO SNALL CLAIMS COURT TO RECOVER THE MONEY THEY HAVE TAKEN FROM OUR BUSINESS AND NOT FULFILLED THEIR CONTRACT

I looked at many providers , i found Elevate the most professional and easy to work with

I just wanted to say a big thank you for the amazing job you’ve done on our website and logo. The design is clean, professional, and perfectly captures our brand. We’re truly impressed with the final result—it’s even better than we imagined!

Everything went smoothly throughout the process, and we appreciate your patience, creativity, and attention to detail. We’re very happy with how it all turned out and grateful for your support.

Looking forward to working with you again in the future.

I had good experience with ElevateOM, their staff are helpful & prepare to take care of there customer needs. Especially Jackie she's fantastic with her job, helpful, kind & understanding of her customers needs.

This company kept me informed every step of the way, I was reliant on their expertise and they came up trumps. I would have no hesitation in recommending this company, they were great.

Thank you Mark for listening to me, and with your expert knowledge and patience on renewing my subscription, then creating a new package to better suit my needs, whilst offering ongoing support at an affordable price. Really appreciated

They really understood what I needed for my business and delivered a clean, professional website that looks great and works smoothly. Cristine and Anuj were fantastic to work with helpful and supportive throughout the process.

Stacey who helped with SEO is a fantastic support and explained everything step by step, including helping with my limited knowledge

This company is a disgrace. They l rope you in, offering a good price compared to other companies. I paid half of the money up front and was then sent a potential business card- honestly my 5 year old grandaughter could do better! I have been called/emailed daily about “extras” which I had assumed was within the price agreed. If you want a decent website done do not use this company! They are now ignoring my emails!

I really enjoyed working with ElevateOM. It was so refreshing to be able to speak to real people and have a dedicated web designer and customer manager to deal with. Avinash and Jackie were very professional and always responded quickly. I would definitely recommend.

the personal touch , and time given to solve problems .Making proper contact when providing solutions to problems

My project was a website (PWA) which has an interactive map UI on the homepage as filter into relevant content. It took several communications to get on the same page and to eventually achieve the functionality I had envisioned in the beginning. The manager of the Project was Leizel and the Developer was Anuj.

In the end the result was exceptional. Anuj never got frustrated (despite my exacting demands and frequent emails). I have nothing but praise for this developer and team!!
I am now moving on to hosting and marketing with ElevateOM. I recommend them.
ElevateOM is a 5 star service and will work with them into the future.

I always appreciate when the team at ElevateOM look after my website. After emailing through my request, they tell me when my request has been actioned and how.

I am absolutely delighted with our new website! Avinash and Cristine at ElevateOM were fantastic and a real pleasure to work with. They went above and beyond to deliver exactly what I was looking for. Nothing was too much trouble and they quickly implemented every requested change and patiently waited until I was ready to go live. I now have an easy-to-use, professional website that hit the brief perfectly and was exceptionally cost effective. I highly recommend ElevateOM and my developers who exceeded expectations. Thank you so much!

They were very professional and kept me updated as things went along

I was working 10-14 hours a day and was probably a bit impatient and they were very understanding and professional from the start

I'd like to thank Avinash for the patience I was given and I really appreciate their
customer service skills

Thank you all
Jefferson
Hotcoldappliancerepairs.com