Lodge Plumbing & Heating Services Ltd Reviews 125

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency and professionalism of the team. Many people appreciate the quick and tidy work, with installers often going the extra mile to ensure satisfaction and respect for their property. Reviewers frequently commend the staff for their friendly and professional demeanor, from the office team to the surveyors and installers. The communication is often described as superb, with concerns and questions met with respect and attention.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They installed a boiler when they said they would and it worked. And shuffled some jobs around so they could get it done sooner before the cold weather hit this week. The opposite of dealing with th... See more

Rated 5 out of 5 stars

Absolutely top from start to finish. Any feedback or question along the way was met with respect and attention. The team was friendly at all times and I would use them again. Chris in particular stood... See more

Rated 5 out of 5 stars

From the start, the quote provided was excellent - beating all others easily. The surveyor who attended was quick efficient and polite. The 2 engineers, Simon and Michael, who fitted the boiler were... See more

Rated 5 out of 5 stars

Excellent from start to finish, highly recommend. The surveyor, Nathan and installers, Sam & Chris were all brilliant. Great electricians too. Top quality products at very fair prices. So refres... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

We are a family run business based in Royston Hertfordshire with 18 years experience. We specialize in gas boiler installations and are accredited installers with all of the leading manufacturers., enabling us to offer extra long guarantee's.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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Rated 5 out of 5 stars

Highly recommend

We had a fantastic experience with this company from start to finish. Vanessa and Nathan were incredibly helpful throughout the process, and Sam who carried out the installation was professional, efficient, and honestly one of the tidiest tradespeople we’ve ever had in our home. The whole experience was smooth and stress-free and we would highly recommend them to anyone considering air conditioning installation.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Lodge quoted for installation of two aircon units. Competitive pricing. Good liaison prior to installation. Installation done to my satisfaction. Would definitely recommend.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

From the very beginning they were all…

From the very beginning they were all friendly and professional. Vanessa, Nathan and Sam made the whole process easy. Would strongly recommend lph and already have. Thanks for great service. Dave

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with my new boiler

I am very happy with my new boiler! Nathan is down to earth and very informative.He convinced me to go for a Grant boiler along with the warranty being 10 yrs warranty being 3 yrs longer than a Worcester boiler! Sam worked very hard to fit the boiler and have it running efficiently,Another very nice chap! Thankyou to everyone involved,some I sadly don’t remember the names of (it’s my age!).I had a Worcester boiler man come round before this and he couldn’t do any work on it as it was raining! That’s one thing but I could have been told before this so there was less chance of losing a days holiday!
Well done to the Lodge team!

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with.

Excellent company to deal. Very friendly & professional. Vanessa in the office was excellent to deal with, Nathan who can out to survey was extremely helpful, & Sam who installed my combi boiler, did a superb installation. Top notch all around.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

WOW!

WOW! What a great company to have fit our new boiler. From Vanessa to Nathan to Chris to Claire, they make a super team and really stand out as they do what they say and the communication is superb. Chris fitted our boiler and he really goes the extra mile. You can see why they consistently receive 5 stars and if you are reading this and looking for a company that you can rely on, look no further. You won't be disappointed!!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely top from start to finish

Absolutely top from start to finish. Any feedback or question along the way was met with respect and attention. The team was friendly at all times and I would use them again. Chris in particular stood out as he took all concerns serious and he treated the job as well as our property with the level of respect and attention you would expect and hope for.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

That's what I call Service…

What a pleasant experience it is to find a company that provides such an impressive service. From the initial contact with Claire through to the boiler installation by Simon and Sam the process has been faultless. Thank you all for a job well done. Highly recommended.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

The opposite of shambolic online boiler companies

They installed a boiler when they said they would and it worked. And shuffled some jobs around so they could get it done sooner before the cold weather hit this week. The opposite of dealing with the shambolic online boiler companies - smaller company, very responsive, their own engineers rather than subcontractors. 100% would recommend.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Air conditioner

Came at the right time, get on with the job, very polite, clean up all the dust, also take away the packaging with them.The job is very neat.No complain at all.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful aircon install from Lodge

Lodge were thoroughly professional from quote through installation to clearing up afterwards. It was reassuring to be dealing with the company's owner, Chris Lodge, and to know that those working alongside him on my property were capable and courteous throughout.
I am very pleased with the look and performance of my domestic air-conditioning installation in my fairly standard 3-bed semi. My contact in the office, Vanessa, was most helpful and friendly throughout the process.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, highly recommend.
The surveyor, Nathan and installers, Sam & Chris were all brilliant. Great electricians too.
Top quality products at very fair prices. So refreshing to find a company to have complete faith in. Top marks all round.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

A competetive quote. Careful attention to detail and attentive to requests. The result was an installation that was straightforward, as desired, and as inconspicuous as possible. We are very pleased - even the clear up afterwards was excellent

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Recently had Lodge fit Air Con to all…

Recently had Lodge fit Air Con to all our bedrooms and my home office. Really really pleased with the result.

From start to finish it was a pleasant experience, both with the lady on the phone who booked everything in, the survey of my property where I was able to talk through what I wanted and the installation which was quick and professional.

All units are working and connected to wifi and they talked me through the whole thing.

Fantastic job!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

From the start, the quote provided was excellent - beating all others easily. The surveyor who attended was quick efficient and polite. The 2 engineers, Simon and Michael, who fitted the boiler were quick efficient and tidy- couldn't have wished for 2 nicer people.
All communications were excellent. Should I ever need anything like this in the future, I would use them again and highly recommend them to anyone who needs this service. Thank You Lodge Plumbing

30 July 2025
Unprompted review

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