Over the last 5years of purchasing products from this company they have , in my view, consistently produced the best low carb products to help keep people on track with their dietary requirements. Thi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They're a great company with a range of fantastic products - especially the bread. As a type 2 diabetic it's been a game changer being able to still eat toast, sandwiches & pizza! Only issue for me is... See more
Your low carb bread, rolls and pizza bases are an essential part of my low carb diet which has helped prevent my going from pre-diabetic to type 2 diabetic. Taste and texture is great too.
The best low carb bread I have tasted. Put an order in just to try this company out. Within a few days of receiving my initial order I then put a bulk order in and signed up to the subscribe & save se... See more
Company details
Written by the company
Making it easier to live a low-carb lifestyle.
Contact info
13 Manor Industrial Estate, CH6 5UY, Flint, United Kingdom
- hello@lowcarbfood.co
- lowcarbfood.co
4.2
Great
532 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
As always excellent bread substitute…
As always excellent bread substitute for my type 2 diabetic Husband. It’s a life saver for him.
30 April 2026
Reply from Low Carb Food Co
Thank you so much for your lovely review 😊 We’re really glad to hear the bread has been such a helpful option for your husband. Knowing our products are making life a little easier for people managing Type 2 diabetes genuinely means a lot to us. We hope he continues enjoying all his favourites without feeling like he’s missing out! 💛
Reply from Low Carb Food Co
Thank you so much 😊 We’re really glad you’re enjoying the products! We really appreciate you taking the time to leave us a review and hope you continue finding plenty of low-carb favourites with us 💛
Reliable company
Over the last 5years of purchasing products from this company they have , in my view, consistently produced the best low carb products to help keep people on track with their dietary requirements. This company is quick to respond to queries and deliveries are very good. As a “breadaholic” I keep on track much better when I only need or desire a simple sandwich. It also keeps me away from all highly processed foods. Even my teenage grandson loves the pizza bases with my topping!
24 April 2026
Reply from Low Carb Food Co
Thank you so much for your continued support over the last 5 years 💛 Reviews like this really mean a lot to us.
We’re so pleased to hear our products have helped you stay on track while still being able to enjoy the foods you love - especially as a fellow “breadaholic” 😊 Being able to have something as simple as a sandwich or pizza without feeling deprived is exactly what we aim for.
It’s also wonderful to hear your grandson enjoys the pizza bases too! Thank you again for taking the time to leave such a thoughtful review and for being such a valued long-term customer.
10 out of 10 for taste.
10 out of 10 for taste.
1 out of 10 for size.
5 out of 10 for value.
They really do have a great taste but they are just so small. Can I live with that restriction? I'll have to wait and think about it.
24 April 2026
Reply from Low Carb Food Co
Thank you for your honest feedback - we really do appreciate it. We’re so pleased you enjoyed the taste, as that’s something we work incredibly hard on 😊
We completely understand your comments about the size and value though. Because our breads are specialist low-carb products made with premium ingredients in small batches here in the UK, they are quite different to standard supermarket loaves both in size and production costs.
For many customers following low-carb or keto lifestyles, the nutritional benefits make that trade-off worthwhile, but we absolutely understand that everyone weighs that balance differently. Thank you again for giving us a try and for sharing your thoughts so thoughtfully 💛
Reply from Low Carb Food Co
Thank you so much 😊 We’re really pleased to hear your order arrived quickly and that you enjoyed the taste too. We truly appreciate you taking the time to leave a review and hope you continue enjoying our low-carb products 💛
Very good bakery products for diabetics
Everything is good with the service and delivery. The bread is what I buy mostly. Which is very nice just like most other brown bread. Can’t taste much difference. Low carb is the most important thing.
27 March 2026
Reply from Low Carb Food Co
Thank you so much for your lovely review 😊 We’re really pleased to hear you’ve been happy with both the service and delivery, and especially that you enjoy the bread.
One of our biggest goals is to create low-carb products that feel as close as possible to “normal” everyday foods, so hearing that the bread tastes much like regular brown bread is wonderful feedback for us. And of course, keeping the carbs low is exactly what it’s all about 💛
Thanks again for taking the time to leave a review and for your support.
Reply from Low Carb Food Co
Thank you so much 😊 We’re so glad you’re loving the bread and other goodies! Your support really means a lot to us, and we hope you continue enjoying plenty more low-carb favourites 💛
Great selection of products
Great selection of products. Just wish everything wasn't 2x or more the price of standard foods. However these have helped me to start losing weight already. So taking that into account compared with other methods of losing weight it is value for money.
Particularly like the large sliced loaf so that I can still have my duck eggs and toasted soldiers every morning for breakfast.
25 March 2026
Reply from Low Carb Food Co
Thank you for such a thoughtful review 😊 We completely understand your comments about the pricing, and we really appreciate you recognising the difference these products can make as part of a weight loss journey.
Because our breads and baked goods are specialist low-carb products made with premium ingredients in small batches here in the UK, they do cost more to produce than standard supermarket products. We know that can be an adjustment, so it’s wonderful to hear you feel they’ve still been worthwhile and are already helping you see results 💛
We also absolutely love the image of duck eggs and toasted soldiers every morning - that’s exactly the kind of simple food joy we want people to be able to keep enjoying while staying low carb 😊 Thanks again for taking the time to leave such a lovely review.
Apart from waiting 2 weeks for an…
Apart from waiting 2 weeks for an answer to my question, everything else was good
25 March 2026
Reply from Low Carb Food Co
Thank you for the 5-star review and for your honest feedback 😊 We’re really pleased to hear everything else went well, but we’re sorry you had such a long wait for a response to your question.
We’ve actually recently been making a lot of improvements to our customer service systems and support processes, so we’re hopeful customers will start noticing much faster and smoother communication going forward 💛
Thank you again for your support and for taking the time to leave a review - we really appreciate it.
Unwanted subscription
I was surprised to discover I was down for a subscription to something I had just tried & did not like. I queried this and got a reply that said my order had been desptached and could not be stopped. No-one bothered to answer my question as to how I had got a subscription I did not want. If I did it accidentally then the website needs to be looked at & altered. If it was the company's mistake I should get an apology & a refund. Nobody was interested in addressing my concerns at all. Never going to deal with this company again.
25 March 2026
Reply from Low Carb Food Co
Thank you for taking the time to leave feedback, and we’re very sorry for the frustration this caused.
We absolutely understand why this experience left you upset, particularly as you felt your concerns weren’t properly addressed. Subscription products should always be made clear during checkout, and if there’s any possibility the process was confusing or unclear, that’s something we take very seriously and will review internally.
Unfortunately, once an order has already been dispatched we’re often unable to stop it in transit, but we completely appreciate that this did not answer the wider concern you were raising. We’re sorry you felt unheard, as that’s never the experience we want customers to have.
We have recently been making significant improvements to our customer service processes and website experience, including reviewing areas where customers may be confused during ordering, and feedback like yours is genuinely helpful in highlighting where we need to do better.
We’re sorry we let you down on this occasion and do appreciate you bringing it to our attention.
Reply from Low Carb Food Co
Thank you so much 😊 We’re really glad you’re enjoying the low-carb options and the service too! We truly appreciate your continued support and hope we can keep helping make low-carb living that little bit easier and tastier 💛
I have been ordering from lo carb for a…
I have been ordering from lo carb for a while and I have tried a few things out my partner says the products have the lowest carbs he can find and the company has always changed our orders to suit us. If only we could buy these in our favourite supermarket (Tescos) it would save us a lot of money on postage.
2 March 2026
Reply from Low Carb Food Co
Thank you so much for your lovely review and for being a long-term customer 😊 We’re really pleased to hear your partner has found our products to be some of the lowest carb options available, and that the team has been able to help with adjusting your orders when needed.
We completely understand the comments about postage too. Because we produce specialist low-carb products in smaller batches and many items are sent fresh, shipping can unfortunately be a bigger part of the overall cost than with supermarket products.
As for seeing us in Tesco - we’d love that too one day! 😊 Thank you again for your support, it genuinely means a lot to us both.
Easy to order and fast delivery
25 February 2026
Reply from Low Carb Food Co
Thank you so much 😊 We’re really pleased to hear you found the ordering process easy and the delivery fast. We know convenience matters just as much as great low-carb products, so it’s lovely to hear that reflected in your experience 💛
Good website, fast delivery
The website is easy to use and there is a good variety of stock. Delivery is quick and the products well packed. The only reason I didn't give 5 stars is that some of my favourite bread often seems to be out of stock
25 February 2026
Reply from Low Carb Food Co
Thank you for your lovely feedback 😊 We’re so pleased to hear you’ve found the website easy to use, the delivery quick, and the products well packed.
We completely understand the frustration when favourite breads go out of stock though. Because many of our products are made in smaller batches to keep quality high and freshness at its best, some popular items can sell through faster than expected - especially recently! We are continually working on improving stock availability and production planning so hopefully you’ll see improvements there going forward 💛
Thank you again for your support and for taking the time to leave a review.
I didn’t receive all my order and I…
I didn’t receive all my order and I have got no response from the company when I e-mailed to try and find out what happened to the remainder of my order that I had paid for.
23 February 2026
Reply from Low Carb Food Co
We’re very sorry to hear this, and we completely understand how frustrating it must be to receive an incomplete order and then feel unable to get an update from us.
This is absolutely not the experience we want customers to have. Sometimes orders may be split or delayed due to stock issues, but that should always be clearly communicated, and we’re sorry if that didn’t happen in your case.
We’ve recently been making significant improvements to our customer service systems and response handling, as we know delays in communication have caused frustration for some customers, and feedback like yours helps highlight where we still need to improve.
Please do contact us again with your order details if the issue is still unresolved, as we would genuinely like the opportunity to put this right for you.
Fast delivery
Fast delivery, great tasting bread and bread rolls. Great ingredients for a low carb diet or keto.
23 February 2026
Reply from Low Carb Food Co
Thank you so much for the lovely review 😊 We’re really pleased to hear you’ve enjoyed the bread and rolls, and that the delivery was nice and quick too.
We put a huge amount of care into creating low-carb and keto-friendly products with quality ingredients while still making sure they taste genuinely enjoyable, so your feedback means a lot to us 💛 Thanks again for your support!
Good bread, pity about the customer support
This firm's low carb bread is the best I've come across since I adopted a keto diet. The slices are nice and big, which contrasts favourably with their competitors, which seem to have achieved their low carb content at least partially by simply making tiny loaves. There's no sugar alcohols in the bread either, which suits me; as does the high fibre content.
They definitely need to improve their customer support, though. There is no telephone number to call them on and my email to their support address went unanswered, which isn't great.
30 January 2026
Reply from Low Carb Food Co
Thank you for such a thoughtful and detailed review 😊 We’re absolutely delighted to hear how highly you rate the bread, especially compared to other low-carb options on the market. Creating genuinely satisfying bread with larger slices, high fibre, and without relying on sugar alcohols is something we’ve worked very hard on, so feedback like this really means a lot to us.
We also really appreciate your honest comments about customer support, and we’re sorry your email went unanswered. That’s not the level of service we want to provide. We’ve recently been investing a lot of work into improving our customer service systems and response times, as we know communication is just as important as the products themselves, so we’re hopeful customers will see meaningful improvements going forward.
Thank you again for both the praise and the constructive feedback - it genuinely helps us improve 💛
I like this bread 🍞 as it has made my…
I like this bread 🍞 as it has made my blood sugar drop as well been a Diabetic for 15Years thanks 🙏
2 February 2026
Reply from Low Carb Food Co
Thank you so much for sharing this 😊 We’re really pleased to hear you’ve been enjoying the bread and that it’s been such a helpful part of managing your blood sugar after living with diabetes for so many years.
Stories like yours are exactly why we do what we do, and it genuinely means a lot to hear that our products are making a positive difference 💛 Thank you again for your support and for taking the time to leave a review 🙏
Great bread, quickly delivered
Quick delivery, well packaged and great bread that doesn't spike my blood glucose.
2 February 2026
Reply from Low Carb Food Co
Thank you so much for the lovely review 😊 We’re really pleased to hear the delivery was quick, everything arrived well packaged, and most importantly that you’re enjoying the bread without the blood glucose spikes.
That’s exactly what we aim for - creating genuinely enjoyable bread that fits better into low-carb lifestyles and blood sugar management 💛 We really appreciate your support!
Excellent bread and pizza bases!!!
I am always very happy with the bread (and now pizza bases which are delicious and so easy to put together - 8 minutes in the oven) and I am also happy with the service. The goods are very well packed and quick to arrive. I keep my freezer stocked up and can always now have bread and extras on hand. I love the 700g seeded bloomer and the thick sliced loaf. These products make my low carb diet possible and easy. Thank you to the Low Carb Food Co.
2 February 2026
Reply from Low Carb Food Co
Thank you so much for such a lovely and detailed review 💛 We’re absolutely delighted to hear how much you’re enjoying both the bread and the pizza bases - and we agree, they make such an easy quick meal 😊
It’s wonderful to hear the products, packaging, and delivery have all been working well for you, and we especially love hearing that you keep the freezer stocked so you always have low-carb favourites on hand. The 700g seeded bloomer and thick sliced loaf have become real favourites for a lot of customers!
Knowing our products are helping make your low-carb lifestyle easier and more sustainable genuinely means a lot to us. Thank you again for your support and for taking the time to leave such thoughtful feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.