Lifesuny Reviews 197

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's response times, noting a lack of communication regarding their orders and refund requests. People frequently reported not receiving their ordered products, or receiving incorrect or defective items. The refund process was also a major point of frustration, with many struggling to obtain their money back even after returning products. Some people were dissatisfied with the product quality, describing items as cheap or not as advertised. However, some customers also noted positive experiences with specific products, finding them sturdy or functional. A few reviewers also praised the customer service, highlighting helpful interactions and prompt responses to their concerns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers express satisfaction, for example, with... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express significant frustration and... See more

Response time

Customers express significant frustration with response times. Many report sending multiple emails and... See more

Refund

Users describe negative interactions with refund. Many customers report significant difficulties in obtaining... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those who interacted... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slo... See more

Rated 1 out of 5 stars

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this c... See more

Rated 1 out of 5 stars

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer servi... See more

Rated 1 out of 5 stars

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund throug... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

197 reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Did not come with all the parts tried…

Did not come with all the parts tried numerous time to contact lifesunny never got a return email or replacement I would not recommend lifesunny to anyone it's a scamming site that sends items that look to have been opened or returned already and will not contact you whatsoever when you try to get them to replace anything you purchase. I will post negative on any lifesunny ad I see.

29 April 2024
Unprompted review
Rated 1 out of 5 stars

I ordered the mini curler

I ordered the mini curler. Paid the shipping cost. Got an email saying that the package was confiscated in Indianapolis, Indiana because there was counterfeit postage, the email said I would not be getting it. I have written them 3 emails with the screenshot of the email I received. They have not replied, refunded, or even apologized. I would not recommend anyone order from this place, it's a ripoff!

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly Satisfied Products

From the date i placed my order i received it in just under three weeks.
I ordered three bags, one for myself and one for my daughter and daughter in law.
They are just the right size for a day around town.
Very pleased!!!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Exchange needed

I thought I ordered both pairs of capris in a 2X. However, one is 2x and the other is Small. How can I exchange the Small for a 2x? I love how the 2x fits.

9 May 2024
Unprompted review
Rated 1 out of 5 stars

Susan Arnold

My order came. Two different sizes each the same color, green. Not what I ordered. Very disappointed. Wish to return.

6 May 2024
Unprompted review
Rated 1 out of 5 stars

Item doesn’t work

Item doesn’t work. Doesn’t get hot.
I have reached out twice about a refund and have heard
Nothing back from your team.
I would appreciate a response and I would greatly appreciate refund otherwise I will be reporting your company to the better business bureau or similar for false advertising!!

Amy Joyce
1 Horatio Street
Rosemeadow, MSW
Australia

18 April 2024
Unprompted review
Rated 1 out of 5 stars

DOES NOT WORK-TRASH

The curling iron/straightener will not work at all. It’s like there’s a short in the power switch. I have contacted customer service via the email address they indicated several times over the last 7 days now and have not gotten a response.

I’m beginning to think this company is a scam.

15 April 2024
Unprompted review

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