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Lifesuny Reviews 197

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TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's response times, noting a lack of communication regarding their orders and refund requests. People frequently reported not receiving their ordered products, or receiving incorrect or defective items. The refund process was also a major point of frustration, with many struggling to obtain their money back even after returning products. Some people were dissatisfied with the product quality, describing items as cheap or not as advertised. However, some customers also noted positive experiences with specific products, finding them sturdy or functional. A few reviewers also praised the customer service, highlighting helpful interactions and prompt responses to their concerns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers express satisfaction, for example, with... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express significant frustration and... See more

Response time

Customers express significant frustration with response times. Many report sending multiple emails and... See more

Refund

Users describe negative interactions with refund. Many customers report significant difficulties in obtaining... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those who interacted... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slo... See more

Rated 1 out of 5 stars

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this c... See more

Rated 1 out of 5 stars

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer servi... See more

Rated 1 out of 5 stars

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund throug... See more

Contact info

2.2

Poor

TrustScore 2 out of 5

197 reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very happy

I have purchased 4 of these bags now, in 4 different colours. Absolutely love these bags. So versatile and functional, but fashionable as well .
Very happy with my purchase.

7 July 2024
Unprompted review
Rated 1 out of 5 stars

Not satisfied

I have reached out to you about the problem with the product I ordered. Not sure is a part is missing or if it’s defected but the rod is suppose to telescope and doesn’t.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Unhappy customer!

Curling iron buttons stuck hard, to open curling iron. Does not heat up stays on a very low temp. The one in the add looks like a thicker made curling iron. The one I got is is cheap looking. I couldn't wait to get it. Very very disappointed!!!!

24 May 2024
Unprompted review
Rated 1 out of 5 stars

It didn’t work and they want me to pay…

The mini curling iron/straightener didn’t work and they want me to pay to return it to China (which I didn’t know it was from) and if it cost too much to send it I could keep it and they would refund half my money back
Seriously why would I want something that doesn’t work!!
DI NOT BUY FROM THEM!!

14 May 2024
Unprompted review

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