Lifesuny Reviews 197

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's response times, noting a lack of communication regarding their orders and refund requests. People frequently reported not receiving their ordered products, or receiving incorrect or defective items. The refund process was also a major point of frustration, with many struggling to obtain their money back even after returning products. Some people were dissatisfied with the product quality, describing items as cheap or not as advertised. However, some customers also noted positive experiences with specific products, finding them sturdy or functional. A few reviewers also praised the customer service, highlighting helpful interactions and prompt responses to their concerns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers express satisfaction, for example, with... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express significant frustration and... See more

Response time

Customers express significant frustration with response times. Many report sending multiple emails and... See more

Refund

Users describe negative interactions with refund. Many customers report significant difficulties in obtaining... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those who interacted... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slo... See more

Rated 1 out of 5 stars

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this c... See more

Rated 1 out of 5 stars

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer servi... See more

Rated 1 out of 5 stars

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund throug... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

197 reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

The product ordered doesn't work

The product ordered doesn't work. (HDMI) TV streaming plugs. Tried on 2 different tv's as well as all 3 HDMI ports available, even used AV port all with same message (no signal( is it on))
When I went on their website to question what remedy was available the return email doesn't send.
Very poor product and non existent customer service.
Buyer Beware

18 October 2024
Unprompted review
Rated 1 out of 5 stars

Received a HDMI plug in for my TV to…

Received a HDMI plug in for my TV to get channels, plugged in,says no Media, everything else works in the port properly, I've texted them 2 times 0 reply. Be careful of free TV ,glad it was only 12 dollars + . Anyway hopefully they'll get back with a solution.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

No package delivered!!!

I have not received my package but the tracking is showing delivered. I know that it was not delivered because I have rings on all my point of entry. The customer@lifesuny is not taking my messages and I’m tired of being scammed. If I can’t get it from Amazon or Walmart then I will not be buying it.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Was easy to order!

Was easy to order. Arrived within time frame. Kept me up to date on transit via tracking.
Haven't opened package of this rating but see no damage.
It's a gift so am happy it arrived safely.
Update 10/15/24: Package was opened and there is no damage. Recipient is extremely happy with the gift.
Will most likely buy from them again.
Thanks!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Great bag

Bought this bag to travel. Well made and lots of compartments to fit what you need . Soft material easy open zippers . Good purchase even for everyday use

16 September 2024
Unprompted review
Rated 5 out of 5 stars

The pictures were helpful in the…

The pictures were helpful in the description of the product. Unfortunately the purchase said 4 different choices of the same item to be shipped. I receiver 4 of the same item. I had 4 people in the same family I’m giving to, and wanted 4 different characters of the item, ex: Santa, elf, reindeer, snowman. I got 4 Santa. Discouraging!

14 September 2024
Unprompted review

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