Le Parmentier Reviews 181

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the genuine high-quality leather, superb craftsmanship, and durable yet luxurious feel. Many appreciate the timeless and elegant designs, noting how the bags maintain their shape and appearance even with daily use. The ordering process is frequently described as seamless, with many consumers receiving their items quickly and securely packaged. People also commend the practical features, such as well-designed interiors and comfortable straps, which balance style with everyday functionality. However, some people were dissatisfied with issues related to color accuracy, noting that the actual product color differed from the website images. A few other people also felt that the return process was inconvenient, especially when dealing with international shipping costs for potential manufacturing defects or accidental duplicate orders. Additionally, some customers experienced significant delays in delivery, particularly for international shipments, and faced challenges with tracking information once packages reached their destination country.

What people talk about most

Product

People report positive experiences with product, often praising the high quality of the leather,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exquisite... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Order

Clients share positive opinions on order. Many customers praise the seamless and easy ordering process, with... See more

User experience

Reviewers express high satisfaction with the user experience, particularly praising the product's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Thais bag in caramel has quickly become one of my everyday favorites. Beautiful craftsmanship, perfect size, and so easy to style with both casual and more dressed-up looks. Even with every day us... See more

Rated 5 out of 5 stars

The Peggy bag in Caviar Black is an instant classic - it feels modern and timeless at the same time. With a smooth leather finish and structured design, it adds the finishing touch to any look. In... See more

Rated 5 out of 5 stars

I absolutely love Le Parmentier Paris. The bags are made of genuine high quality leather, and the styles are so unique. I wear my Atlanta bag out 2-3 times a week, and it still looks brand new. The ba... See more

Rated 5 out of 5 stars

this is by far my absolute favorite bag! it's effortlessly chic and so well made. the quality is unlike any other designer bag i've ever had and i can't walk down the street without getting stopped to... See more


4.7

Excellent

TrustScore 4.5 out of 5

181 reviews

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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was unhappy with my bag

I was unhappy with my bag. I went to ups to return it. It was going to cost me $350 to return-$50 more than the bag. So I tried the usps only to find that you can’t send leather goods from the US to Italy so it looks like I’m stuck with a $300 bag that I don’t want. I wrote a review about my experience and the company threatened me with legal action if I didn’t take the review down. So my counsel to anyone is to not order from this company if you live in the United States!

17 September 2025
Unprompted review
Le Parmentier logo

Reply from Le Parmentier

Hello, we’d like to reply to Jennifer, who left two negative reviews on the single order she placed with us.

Of course, everyone is entitled to their opinion, but it is absolutely not acceptable for her to make defamatory statements about us.

The issue arose because the carrier she contacted for the return, as she claims, quoted her an unusually high fee of $350. That amount, if accurate, does sound excessive and could indeed be considered unfair on the carrier’s side.

However, as we explained to her, she was always free to choose another carrier, for example USPS or any shipping comparator site, where the cost would have been less than a fifth of that amount.

Anna De Santis
LP Team

Rated 4 out of 5 stars

Cute purse

Shipping took a bit longer than I expected. But the purse is beautifully crafted.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely, practical tote bag

The tote bag I ordered was shipped promptly and carefully packaged. The workmanship is superb with equal care on the leather part as well as the interior lining in a beautiful contrasting color. The interior zippered, removable pouch is well designed and practical. The discrete, classy logo is also a plus.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the Yucca purse in burgundy…

I ordered the Yucca purse in burgundy and I also ordered the top handle in burgundy for the option of carrying this bag two different ways. This is an exceptional product and the customer service, delivery service was stellar. I received my product in the time that was promised and it was packaged with care and sophistication. Great experience!

14 August 2025
Unprompted review
Rated 5 out of 5 stars

I love my new Bombo croco bag

I love my new Bombo croco bag. It’s stylish, well made, so lady like and is surprisingly roomy. I was worried the handle maybe a fraction too small; admittedly it could do with being slightly deeper, but it is easy enough to carry by hand. Absolutely love it, thank you! xx

31 July 2025
Unprompted review
Rated 5 out of 5 stars

The Peggy bag in Caviar Black is an…

The Peggy bag in Caviar Black is an instant classic - it feels modern and timeless at the same time.
With a smooth leather finish and structured design, it adds the finishing touch to any look.
Inside, the bag is just as impressive. The beige lining feels sturdy, with multiple internal pockets to help keep everything organized. The lock closure is easily accessible, and the bag comes with a long shoulder strap. The attention to detail on this bag is just perfect!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

What can I say.. so excited

What can I say, this bag is exquisite! I am very happy with my purchase and on top of that, the shipping was quick! I will be buying more bags from Le Parmentier! Thank you for making such a beautiful and affordable bag.

30 June 2025
Unprompted review

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