johnwhiteshoes.com Reviews 458

Always great quality and my favourite English shoe maker

John White were very helpful in promptly replacing a pair of shoes with a pair in a bigger size.
They offered a full refund as an alternative.
Their consideration to the customer was most welcome and impressive.

Very wonderful shoes you must have and would buy as many as I can excellence at its best

I bought some shoes from John White, unfortunately they were too small, so I called to return them, the system was easy and painless and the offer for my money back was without hesitation! I liked the shoes I saw, but they did not have a bigger size, so they helped me find something similar! The experience was amazing! Thank you John White!

The shoes are unique and of an excellent quality as well as good value for money. The ease of use of John White website and the speed with which you receive delivery information is excellent. In addition there is a wide selection of delivery options .

Ordered shoes in sale for my wedding. Got Shipping confirmation the next day. Shoes not delivered and tracking doesn’t work. A week later I get a refund notification with no explanation why they have refunded item. I contacted John white by email for clarification but no response. A few days later I still have no shoes and the money hasn’t been refunded to my account either. Shoes are also no longer on sale either, not that I’m likely to reorder after this shambles

Lovely shoes for my son. He’s delighted.

I have bought a number of Shoes and Boots from John White shoes, and have always found them to be of an excellent quality.

I ordered a pair of boots from John White Shoes. They were mail order and arrived promptly and the boots were in good order. I ordered my normal size in a boot they fit well as they are still new they are a little tight. Great quality product im very pleased with my purchase.

Immediately the company was returning back my shoes because they first order was small, I appreciated a lot !!!

Excellent service would recommend to a my friends and family.

Quick dispatch and are exactly as described! I've bought 4 pairs in total and they do not disappoint, very well made shoes.

Just seem to do what they do really really well!
These have been my favourite brand of shoe for a few years
They just seem to fit my feet well and are comfortable

Fantastic customer service. Great quality shoes

Nice quality shoes, but why on earth wouldn’t you make these true to size - they’re one size smaller for some bizarre and unknown reason.

The most comfortable shoes you could possibly hope for.

I wear formal shoes for work every day and have battled for years with different brands, until I came across John White Shoes! My word, these shoes not only look stunning, but feel amazing on your feet too. I have quite sensitive feet (and wide) but the sole is perfectly crafted and the tongue is supportive as well.

They air on the small side, so purchase a size up (I'm usually a 12, but have to get a 13 in John Whites). These are the only brand of formal shoe I buy now!

And you know what they say "once you go (John) White, you never go back!"

bought a pair of suede loafers, excellent quality and the advice to go a size lower than your normal size is spot on.

Purchased three pairs of mens leather loafers. Dispatch & delivery was very quick, and arrived nicely packaged. I retuned one pair due to sizing, but the returns process was simple and easy to organise. The shoes are excellent quality and exceeded my expectations!

The customer service was outstanding, the delivery was prompt, and the professionalism and friendliness of the support team were impeccable.