Parcel received within 48 hours from order. Unfortunately, some of the supplements had an expiry date of 3 months. To compensate for this they provided a partial refund. Helpful and friendly sta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had trouble finding Flexitol nail cream anywhere but found it on Ionic Pharma. This was the first time I had used the company and everything went smoothly. They use a payment system I hadn't used b... See more
I googled my search for this item and selected Ionic Pharma as it was the most competitive price and offered free postage. The checkout procedure was somewhat complicated and I was charged for postage... See more
Fantastic customer service, not only did I receive professional advice at the tap of a button, my delivery arrived the very next day. Will certainly be ordering further winter supplies in the co... See more
Company details
Written by the company
We are a family run pharmaceutical wholesaler with highly ambitious goals. We offer a wide range of healthcare products and services at great prices. Ionic Pharma is a dynamic, reliable pharmaceutical wholesale distributor that imports and exports a wide range of healthcare products. Our senior management team have over 45 years experience in the pharmaceutical sector ranging from testing and industry to top ten global pharma companies. As a result, we are able to use our in-depth industry knowledge to ensure we always provide you with the service and expertise required.
Contact info
Unit 1-2, Worth Enterprise Park, Valley Road, BD21 4LN, Keighley, United Kingdom
- 01535609497
- info@ionicpharma.co.uk
- ionicpharma.co.uk
4.2
Great
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service products and prices
Excellent service products and prices. Fasr delivery too. Really happy with the quality of products and packaging. Only company to sell the product in the size I was looking for at a competitive price.
20 December 2023
Lovely big pot (485gm) of Flexitol
Lovely big pot (485gm) of Flexitol, my favourite foot healing cream & very carefully packed & well delivered.
But, unfortunately, horribly gritty & - for a large pot - rather short-dated.
Lot55KZ MAN05/2022 BBE11/2024
Thanks for asking.
Kind regards
Piers Brereton
27 December 2023
Reply from Ionic Pharma
Hi Piers
A member of our team has contacted you via email but unfortunately we have not received a response from yourself. We are more than happy to provide a replacement for you due to the gritty product. We have contacted the manufacture and they have stated this is a manufacturing issue rather than a wholesale issue. Please do contact the team and we will issue you a refund or a replacement. Thanks
Delivery was a little later than…
Delivery was a little later than expected, most probably down to NI delivery address and the problems caused by Brexit. All good otherwise
4 December 2023
Very reasonably priced much cheaper…
Very reasonably priced much cheaper than other firms. Delivered quickly, very good product.
24 November 2023
professional and quick response
24 November 2023
Wrong delivery address
Wrong delivery address, which was supposedly sorted, your delivery agent
Royal Mail let you down and failed
16 November 2023
Reply from Ionic Pharma
Dear Alan,
You had an issue with the address prefilled by your PayPal, we supplied the product to the address provided on your order.
When you emailed asking to change the delivery address after the order had already been dispatched we did our best to get the address changed even though the order had already left our facility. Unfortunatley the order was returned to us and you contacted us to say you no longer wanted the product.
We have refunded accordingly. We kindly ask you to leave honest feedback to reflect the transaction due to the error being caused by your PayPal and that we did everything in our power to correct this.
Kind regards,
Jack
Great prices quick delivery worth…
Great prices quick delivery worth ordering will order with this business again
7 November 2023
Good service
Good service, knowledgeable team. Fast delivery for the order I placed
7 November 2023
Unprompted review
Amazing company
I found Ionic to be very efficient.They sent me exactly what I had ordered and it all arrived very quickly. They are amazing to deal with and I will definitely be ordering from them again. I will also recommend to friends. Thank you Ionic
20 October 2023
Very good fast delivery
18 October 2023
Great service
Excellent. Very helpful. Fast delivery and tracking. Well priced. Thankyou.
18 October 2023
Great price and speedy delivery.
24 July 2023
Overall good experience
Parcel received within 48 hours from order.
Unfortunately, some of the supplements had an expiry date of 3 months.
To compensate for this they provided a partial refund.
Helpful and friendly staff, although late with replies (via email)
Overall satisfied
12 June 2023
Arrived quickly and well packaged
Arrived quickly and well packaged. Much cheaper than competitors. Will definitely be using again in the future
25 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.