Intelligensa: Positive Handling for Schools, PMVA, BILD RRN Reviews 1,636

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, supportive attitude, and engaging delivery, which made everyone feel at ease. The user experience is frequently highlighted as positive, with clear instructions and an easy-to-follow course structure, making the training both enjoyable and effective. The service provided is often described as excellent, with many consumers appreciating the professionalism and responsiveness of the company from initial inquiries to the training itself. Reviewers also commend the customer service for being very helpful and readily answering all questions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the trainers and... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the well-structured... See more

Instructions

Customers had positive experiences with instructions. Reviewers consistently praise the clear guidance,... See more

Service

Clients share positive opinions on service, consistently praising the training provided. Reviewers highlight... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more

Company replied

Rated 5 out of 5 stars

Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more

Company replied

Rated 5 out of 5 stars

The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more

Company replied

Rated 5 out of 5 stars

Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more

Company replied


Company details

  1. Coaching Center
  2. Educational Institution
  3. Emergency Training
  4. Emergency Training School
  5. Occupational Safety and Health
  6. Training School

Written by the company

Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear that you found the instructions and demonstrations clear and easy to follow. Making sure everything is straightforward and understandable is really important to us.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Really great course

Really great course. Interesting content and effective delivery.

26 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your great feedback! We're so pleased you found the course interesting and the delivery effective. It's wonderful to know the content and teaching style made a positive impact.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

The instructors were clear with their…

The instructors were clear with their communication and demonstrated the holds and techniques well. Both work well together providing consistent information with practical schooling day to day scenarios in mind.

26 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We're delighted to hear that you found the instructors clear in their communication and that the demonstrations of the holds and techniques were helpful. It’s great to know that their teamwork and consistency made the learning experience even more effective, especially with a focus on practical, real-life scenarios.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

Very useful and informative

Very useful and informative

27 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're so pleased to hear that you found the course useful and informative. It’s great to know it met your expectations.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great session

26 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear you had a great session. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're so pleased to hear that you found the instructor great and the session informative. We have an outstanding team of trainers. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great training

Great training, delivered well. The trainers were good and made the course easy to complete and understand.

26 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback! We're so pleased to hear that you found the training well delivered and easy to understand. It's great to know our trainers helped make the course accessible and straightforward to complete.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're delighted to hear that you found the instructor well-informed. It’s great to know their expertise made a positive impact on your experience.

We really appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Good training

16 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear you found the training good. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Brilliant training from extremely…

Brilliant training from extremely knowledgeable staff!

24 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your fantastic feedback! We're thrilled to hear that you found the training brilliant and the staff extremely knowledgeable. It’s wonderful to know their expertise made such a positive impact on your experience.

We really appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Fantastic trainer

The one day positive handling course was brilliant. It was run by an excellent trainer whose experience shone through. He was very knowledgeable about how to handle children with care and sensitivity when they are dis regulated and all aspects of the law. He provided a very safe and respectful environment for learning.

5 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your detailed and thoughtful feedback! We're delighted to hear that you found the one-day positive handling course brilliant and that the trainer’s experience and knowledge stood out. It's wonderful to know that the course provided a safe, respectful, and supportive environment while covering both practical Positive Handling techniques and legal considerations.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

The teacher made me feel at ease and…

The teacher made me feel at ease and explained everything really well

9 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're glad to hear that the teacher made you feel at ease and explained everything clearly. Creating a comfortable and understandable learning environment is very important to us.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

We have been working with Intelligensa…

We have been working with Intelligensa for the last few years and they have always improved their services annually, and the more focus is the training analysis of the workforce.

22 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback and our Bild ACT RRN certified secure patient transport course! We're thrilled to hear that you’ve noticed continuous improvements in our services over the years. It's great to know that our focus on training and workforce analysis has made a positive impact.

We really appreciate your ongoing support and partnership!

Rated 5 out of 5 stars

Clear advice and straight forward

Clear advice and straight forward, practical guidance.

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback on our Positive Handling for Schools course! We're glad to hear you found the advice clear and the guidance practical and straightforward. Providing actionable and easy-to-follow guidance is very important to us.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Clear information

Clear information, time to practice, answered all questions.

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're delighted to hear that the information was clear, you had time to practice, and all your questions were answered. Ensuring a thorough and hands-on learning experience is very important to us.

We really appreciate you taking the time to share your experience of our Positive Handling Training course!

Rated 4 out of 5 stars

It was a very good training very…

It was a very good training very informative.

18 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear that you found the training very good and informative. It's great to know the course met your expectations.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Newhouse

Practitioner (James) had great knowledge - all information delivered clearly and concisely, made relevant to school setting.
Engaging delivery as always and all staff clear of learning points by the end - thank you!

16 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your fantastic feedback! We're delighted to hear that James delivered the information clearly, concisely, and in a way that was relevant to your school setting. It’s wonderful to know the session was engaging and that all school staff left with a clear understanding of the key learning points.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

Personable and effective

The practical element of this course was ideal for my needs.

16 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear that the practical element of the course suited your needs perfectly. Hands-on learning is a key part of our approach, and it's great to know it made a difference for you.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Riddo the instructor knew his stuff

Riddo the instructor knew his stuff , he was clear and explained everything, went over everything asking questions. Really enjoyed the lesson to riddo went above and beyond 10/10

9 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback! We're thrilled to hear that Riddo delivered such a clear and thorough lesson, went above and beyond, and made the session enjoyable. It’s fantastic to know that his approach, including asking questions and covering everything in detail, made a strong impression.

We really appreciate you taking the time to share your experience of our Bild ACT RRN certified Secure Patient Transport course!

Rated 5 out of 5 stars

Positive handling

Great informative course

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear you found the course great and informative. We really appreciate you taking the time to share your experience!

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