Purchase was an Armitage Shanks toilet (to replace My cracked one), I found exact replacement plus seal. Found I had job in Dulwich so ordered on web site to collect at Croydon Branch, which I did 1... See more
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Great experience throughout. Ordered late Sunday night, delivery confirmed and delivery date confirmed early Monday morning. All requests I made were also fore filled. On delivery, driver was very hel... See more
Company replied
Ordered 2 sandstone patio packs via their website. Reasonable price compared to some other online sellers. Delivered on the day of asking with just a few days notice. Delivery driver friendly and... See more
Great service that delivered the goods I wanted; when I wanted; at a price lower than competitors; and on top the staff and delivery driver were all really helpful and friendly. On top of that MenCap... See more
Company details
Information provided by various external sources
With over 100 years of experience as one of industry's biggest independent building and plumbing materials distributor, Harris & Bailey offer you more choice, lower prices and invaluable technical advice. Whatever the size of your project, heating, sanitary, building, plumbing, bathrooms, kitchens, H&B are well placed and ready to meet your needs.
Contact info
50 Hastings Road, CR9 6BR, Croydon, United Kingdom
- 02086543181
- mail@harris-bailey.co.uk
- harrisandbailey.com
4.8
Excellent
535 reviews
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Brill 👍👍👍👍👍👍👍👍👍
5 July 2023
Always wasy to find goods i need
18 June 2023
Efficient and polite company
Easy to order. Had to change delivery date this was so easy to do the lady was extremely helpful and friendly.
Delivery was quick and clean the driver again was polite and friendly and experienced at unloading in a tight area.
14 June 2023
Harris & Bailey are brilliant!!
Harris & Bailey are brilliant!!! Always great prices, really quick delivery and always so helpful. Will always highly recommend
12 June 2023
Superb service
I ordered online and had 2 deliveries. Both drivers were punctual, polite and professional. I'm absolutely delighted with the price and the overall service that I have received. I would 100% recommend and would definitely use Harris and Bailey again.
6 June 2023
Reply from Harris & Bailey
Hi John,
We really appreciate the great feedback, I will be sure to pass on the comments to my drivers.
Online order was pricessed really…
Online order was processed really quickly and was ready for collection on time. Staff were very friendly and helpful carrying the 25kg bags of salt to my car too!
2 June 2023
Reply from Harris & Bailey
Hi, Thanks for the great feedback. I am glad our staff were very helpful.
Ease of ordering and fast delivery
Ease of ordering and fast delivery, improved on delivery ETA by a big margin. Very efficient
24 May 2023
Reply from Harris & Bailey
Hi Gary,
I am glad you found our website easy to navigate, and I am happy my Transport department managed to improve on your delivery. Please let us know if we can help any further.
Reply from Harris & Bailey
Hi,
We really appreciate the positive feedback, so thank you.
Reply from Harris & Bailey
Hi,
Thanks for the feedback, I am glad you found everything you were looking for.
Easy ordering online
Easy ordering online.
Problem regards supplying 1 item. Received a call to offer a suitable alternative .
All agreed and delivered as arranged
14 May 2023
Reply from Harris & Bailey
Hi,
Thanks for the great feedback. I am glad we were able to supply a suitable alternative. Please let us know if you need anything else.
Great experience throughout
Great experience throughout. Ordered late Sunday night, delivery confirmed and delivery date confirmed early Monday morning. All requests I made were also fore filled. On delivery, driver was very helpful and made best efforts to get delivery as close to the house as possible while being as careful and considerable as possible not to damage plants in the garden. All goods in good condition.
14 May 2023
Reply from Harris & Bailey
Hi,
Thanks for the brilliant review, I am glad all departments worked well to get your delivery out on time and in good condition. Please don't hesitate to contact us if you require anything further.
no fuss and delivered on time
14 May 2023
Reply from Harris & Bailey
Hi Howard,
Thanks for the great feedback, I am glad there were no issues with the order. Please let us know if you need anything else.
Arrived promptly
Arrived promptly. The shower head as described and undamaged.
Thankfully via a reliable courier.
Thank you.
9 May 2023
Reply from Harris & Bailey
Hi,
Thanks for the great feedback, we really appreciate it. Please let us know if you require anything else.
Would have been 5 but days delay in…
Would have been 5 but days delay in shipping due to a mistake and would expect free postage on such a high value order.
24 April 2023
Reply from Harris & Bailey
Hi Robert, We really appreciate the review. I apologise for any mistake made with the order. Unfortunately due to where you are based, we charge a courier charge on every order placed which is situated outside of our delivery area. But again we really welcome the feedback, so thank you.
One of the best value around
One of the cheapest around, quick delivery and the ballast was a good mix. Delivery driver also left it in a sensible place.
23 April 2023
Reply from Harris & Bailey
Hi David, thanks very much for the great feedback. I will make sure I pass the message onto my driver. Please let us know if you require any further assistance.
Very impressed with the service and disappointed with the returning experience.
Very impressed with the service and fast delivery.
But returning the item was very expensive.
They charge 10%restocking charges and £25 for collection service.
These days no company charges 10% restocking charge and returning charges are very reasonable.
24 April 2023
Brilliant from start to finish👍…
Brilliant from start to finish👍 delievery was smooth. Was worried as my road is busy and very hard to park/move about but the delivery guy made it work quick and effciently.
16 April 2023
Reply from Harris & Bailey
Hi, we really appreciate the positive feedback. I am glad my delivery driver was a big help to you.
Miss leading information on discontinued products.
Good morning
Having sent numerous emails regarding the wrong items being sent out I have had no response from emails dating back to the 5th April.
The goods should have been SA09004 x 3 CONTOUR 70087NP OUTLET ADAPTOR S875067 these are the old style fittings as detailed on your web site, but you have sent out the new style SR02167 these are not what I require.
If this item is no longer available you should amend your webpages to show the correct item and code and not leave miss leading information on discontinued products.
However on a posative note you did despatch the wrong items for delivery the next day.
12 April 2023
Reply from Harris & Bailey
Hi John, I really apologise that you received no response to your emails. Unfortunately our website at the time was still showing an image and description of the old product. I can assure that this has now been rectified and now shows the up to date version. We really apologise for any issues caused with this order.
Fast delivery and well priced
Fast delivery and well priced. Delivered on day proposed. All good
21 March 2023
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