Gumtree Reviews 7,495

Ridiculous system rules in place!
I've used gumtree for years, most recent previous usage was about 1 year ago.
Went to place two ads today, and found they didn't appear.
When I eventually found out how to track them found I'd breached "posting rules"
Having contacted their chat service, found that I hadn't so much breached posting rules, but that I was blocked as I hadn't used them recently (obviously 1 year is too long to remain inactive!)
Nothing in "My Account" advised that I was blocked, so it seems just an arbitrary process with no warning to existing users that they are blocked now.
Although blocks are now removed, have to wait a further 48 hours before I can try to post ads again
What a sorry state of affairs, they are happy to block you without warning, but still happy to email you regularly reminding you to use them,

I’ve used gumtree before with no issue but eventually tried to put 2 adds both paid and they removed them after 5 minutes saying it violated guidelines , they did not in any way , worse is they haven’t refunded the money at all !!!! It’s shocking I’m doing a card reverse .

Found a car on gumtree. I contacted the seller but unfortunately the car had gone.
But he messaged me to say he was getting another car coming in.
We arranged to meet Bassy picked me up so i could view the car and have a test drive.
Bassy was very honest and truthful with me.
Put deposit down to secure the car.
Bassy picked me up so i could get the car.
Car is a solid, clean car Bassy was honest and truthful which i really appreciated.
Thank you so much Bassy i would highly recommend to friends to contact Bassy.
I would buy another car from Bassy with no problem.
Thank you for all your help.
Such a friendly guy who is just starting up on his own.

We were trying to rent a 1 bed cottage in kirriemuir, we had deposit rent references, and the chap choose to ignore us totally. Like our money was nt good enough hes listed as D his name is Darko. The first property we rented from him smelled of smoke and oil that triggered both our asthma so we asked for accesss to another. It was like our money was nt good enough, we were only allowed to accesss the one that was unsafe for us.... he is listed as D properties are kirriemuir scotland. Be wary as he came across as charming and understanding.

So gumtree you can post free car adds, UNLESS, You keep posting the same car that you haven't sold, and then you have to pay for that add, even if it doesn't sell and you're a private advertise. And once this has been added to your account you cannot get rid of it. i never knew this about gumtree

I had a very disappointing experience with Gumtree’s customer service. Bulelwa D, in particular, was unhelpful, not knowledgeable, and failed to resolve my issue.
My problem was time-sensitive, yet I was left without any solution, and the chat was simply ended without assistance.
Overall, the service was extremely frustrating and ineffective.

I am trying to sell The Bosch Front Brake Pads Set (BOSCH PART NUMBER 0986494246) on Gumtree and the ad cannot be posted because Gumtree system says the ad cannot contain phone number. As soon as you add all the compatible part numbers from other manufacturers, it is identified as a phone number [too many figures = phone number]. Many car parts have similar numbers and formats which are necessary to identify the part, so this is very stupid. Even dates and years are identified as phone numbers. A list of models and years like this: "FORD Galaxy Mk2 (WA6) MPV (Year of Construction 05.2006 - 06.2015)" is identified as phone number and the ad won't be posted!!!

Repeatedly cancelled my ads, lame reasons given. Paid £3.99 for a higher profile ad, unable to contact anyone within customer services, (you try and see if you can), spent ages trying to contact someone and send a complaint, all to no avail. Have lost my money and failed to list my ad. This was a big con and a massive waste of time. No wonder Gumtree has such an appalling testimony on TrustPilot, it seems I'm not the only victim their sharp practice and poor communication set up.

CORRUPTION ON THE HIGHEST LEVEL. This site is literally for the bottom feeders of this planet. Its sole purpose is for sneaky seedy people to get rid of things that they couldn’t possibly shift face to face. Who ever started this site is fully aware of this. How people in Britain allow and use this site shows how low they are. It’s totally for the dark side. In fact everyone I’ve ever heard face to face thats said “il sell it one gumtree has been a lazy scummy person. Well you all like being bad. I’m sure all you snakes dwell happily in this pit amongst each other. Il never advertise here. It makes me feel dirty.

terrible costs money to post ads and get time wasters all the time dont bother using these ..they dont care just take your money.

I will never use this site again. I used it in December 2025. I was looking for a sofa and I came across a site. The guy's name was Starc. He took my money, denied that he had ever delivered the sofas, even though he damaged my property and the 2 delivery drivers also said that they hadn't delivered the sofas either. An absolute con so now I'm £430 down with no sofa. I've had to buy another sofa from somewhere else. DO NOT BUY FROM THIS MAN PLEASE BE AWARE.
To top it all off, I got in touch with Gumtree to tell them what had happened, they basically said, there's nothing that they can do. They advised me to call the police, I did, they said it was a civil matter. I went back to Gumtree told them what the police said, the replied, nothing we can do. At this point I was so upset I said to Gumtree " At least Amazon help their customers if anything goes wrong" I firmly believe that Gumtree should be closed down as a selling site.

I’d rate them zero if I could.

Terrible trying to upload something to sell as it tells me every time I’m breaching there policies when uploading pictures and descriptions on what I’m advertising to sell, it tells me they’ve sent me an email to explain why but that’s non existent. Ive tried uploading my item to sell 8 times now with different pictures etc every time I get rejected. Pathetic, terrible website I’ve uploading the same thing FB marketplace with issues whatsoever
0/10

Wow what. rubbish site.
It lies through its vile formate to the hilt.

It says contact us there is none, the email address is wrong the live chat does not exsist, you have to phisicaly write a letter to a london address to try to get through toa nyone.

They took ome money from me for 2 adds. DO NOT USE THIS SITE IS IS FRAUD.

They hold the money like a bank and fight off anyway for you to contact. The only access is thier greedy business line, they ALAWAY answert that to try and grab new business.

DO NOT USE THIS AS THIS IS JUST USLEESS TO. THEY ARE INEPT IN EVERY SENSE DUE TO THEIR LIES AND TIME WASTING. These ar eonline thoeves stop using everyone elt them die slowloy

We are taking legal action not for the few quid but just to waste their time resources as i have plenty of both and will follow through to the end....about time they were held to account, idiots.

Hello "Reviewers" I KEEP getting emails from Gumtree saying you have a new message, when I click on it - hit a brick wall (or should I say "a GUMTREE".
I have tried more than once to contack them but the same "GUMTREE" gets in the way, again!!!

Come sort it out!

Can't search for items without it showing items listed hundreds of miles away because they offer delivery. there is ABSOLUTELY ZERO chance I would ever buy like that on Gumtree.
Site is dodgy at best but at least when you go to buy from someone local you have a chance.
can't recommend gumtree to anyone.
I don't even buy from ebay these days so gumtree doing this is madness. are they trying to compete with vinted?

seller keeps relisting the same items that are not allowed this is alcohol
they take it down he relists it at a later date over and over again
should be banned they havent done this why
basically not interested no customer service

Poor I am in Dundee scotland got it set for Dundee and 15 mile radius but always comes up with english towns when looking for something

Ok. But sign up / Forget Password process absolutely bad. Waiting since 20 min to reset password. Very frustrating.

They take your payment for a pet advert and then remove it the same day and no refund. This is not the first time they do this, but others are allowed to sell whatever they want.
They also remove item adverts without warning whilst those are allowed on their site.

What a truly horrendous site with some of if not the worst customer services anywhere. They actually remove listings and quote policy's that dont even exist. Its impossible to speak to them and then you look their platform and see over 1100, yes 1100 listings breaking the same non existent rules your listings have been removed for. Like ebay, Gumtree used to be an amazing platform but sadly destroyed by the woke brigade