GPUCONNECT Limited Reviews 211

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like fans and cables meet or exceed expectations and are well-packaged. The delivery service is frequently highlighted as fast and efficient, with many people appreciating the quick dispatch and tracking availability, even for international orders. Reviewers are particularly impressed with the overall service, describing it as fantastic, professional, and helpful, with excellent communication. Many consumers found the products to be exactly what they needed, saving them from buying new graphics cards and ensuring their components worked perfectly. However, some customers also noted issues with their orders, such as receiving a different version of a product than what was ordered or a cable not working as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that items arrived as described,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times.... See more

Quality

Customers had positive experiences with quality, consistently reporting that products were exactly as... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic, fast, and... See more

Order

People report ambiguous experiences with order, with some finding the transaction easy from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product needed was easy to find, at great price. The transaction was easy from start to finish, Delivery was very quick as stated, I was kept up to speed on all shipping progress. Great smooth tran... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic service! Had an ARGB sync lead made for my Palit GPU — something you just can’t buy anywhere. GPUCONNECT made one up for me perfectly, and I couldn’t be happier with... See more

Company replied

Rated 5 out of 5 stars

I needed new fans for an aging geforce RTX 2060 trying to run substance designer, Unreal Engine, and marmoset at the same time in some occasions. Buying a new card wasnt an option. I'... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional and they took the time to make sure I had the right cord. My previous experience with another company left me unsure and worried I would make he same mistake. GPUC... See more

Company replied


Company details

  1. Computer Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronic Spare Parts and Components Store

About GPUCONNECT Limited

Written by the company

GPUCONNECT is a UK based Limited company based in Berkshire and founded in 2021 as a supplier of replacement graphics card fans, bespoke, handmade cables and adapters serving the enthusiast DIY PC markets. This was as a result of identifying a need that was not met in the market at that time. The business was started on ebay, soon followed with the creation of our dedicated website and over the last couple of years has seen a growth in the range of products available, largely due to the feedback and requests of our loyal customer base.

We specialise in hard to find products, graphics card modification cables, adapters and GPU / PC cooling solutions. We welcome customer feedback and requests, and are on hand to answer any questions you may have.

We are supportive of the right to repair, with a significant proportion of our products are aimed to provide easy DIY repair solutions for PC hardware and peripherals. We ship our packages efficiently in 100% recyclable outer packaging and would ask our customers to recycle these when are where possible.

Visit us here

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly what I needed for my GPU

Exactly what I needed for my GPU from a UK based seller, very well packed and arrived quickly.

12 November 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for taking the time to review us!

Rated 5 out of 5 stars

Great quality gpu fans

Great quality gpu fans. Replacement was easy. Quick delivery. Recommended.

30 October 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks, we appreciate you taking the time out to leave us a review

Rated 5 out of 5 stars

Really fast delivery to Germany :-)

Really fast delivery to Germany :-)
The cable (adapter) is also perfect :-)
7 thumbs up !

lovely greetings

3 November 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for taking the time to review us, glad you got it quickly and greetings from the UK. Happy Gaming!

Rated 5 out of 5 stars

Great customer service!

The staff is really helpful, and the ordering process went smoothly. Amazing customer service!

6 November 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Great to hear, thank you for taking the time to review us we really appreciate it!

Rated 5 out of 5 stars

Specific problems with perfect solutions and support

So I was facing a specific issue with my gtx 4090 waterforce that uses proprietary fan headers. Since I wanted to mount noctua fans to the radiator, I needed adapters that support the normal fans and then still connect to the pwm header from the GPU.

John, the owner helped me from start to finish to explain how I can solve the issue and which adapters I need and even made diagrams showing me how it would look.

After ordering the adapters John stood by me again explaining how to set everything up and have it functioning.

I can only recommend the store. Shipping is fast (even from non eu to eu) Support is great and it offers solutions for such specific issues that I didn't find any other solutions to.

Everything was great!

5 November 2023
Unprompted review
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks for the kind feedback and glad we got you up and running with your new setup!

Rated 5 out of 5 stars

Fantastic Service

I ordered some new fans for my Zotac Gaming 3060 12GB. Turns out I had measured incorrectly, I contacted John at GPUConnect about the issue and after a couple emails he had found a matching set of fans for what I now know is a special edition card. He shipped the replacement to me first class as an exchange and I received them the next day even though the error was on my end!
Amazing service and very knowledgable about their products, will be recommending to friends and using again should the need arise.

Many thanks again!

25 October 2023
Unprompted review
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks so much for leaving a review, happy you got the correct fans working, we are always more than happy to help. Thanks for your custom!

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch - good customer service

15 October 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for taking the time out to leave a review, we are pleased you are happy with the service!

Rated 5 out of 5 stars

very good indeed

9 October 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for your review and taking time out of your day to leave it, we are pleased you are happy with your order!

Rated 5 out of 5 stars

Top quality 👌

Fast shipping to canada love it.👌👍

11 October 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for taking time to review us and glad you are happy with the product and service :)

Rated 5 out of 5 stars

right product good price and quick…

right product good price and quick delivery.
ordered a replacement GPU fan which worked perfectly.

22 September 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you do much for taking out the time to review our store and great to hear your experience!

Rated 5 out of 5 stars

Ordered replacement mouse skates

Ordered replacement mouse skates for an old Logitech G900, could hardly find them anywhere online.
GPUConnecr saved the day, delivered within a couple of days. Super speedy. Item does exactly what it says on the tin. Great service.

16 October 2023
Unprompted review
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you do much for taking out the time to review our store and great to hear your experience!

Rated 5 out of 5 stars

Brilliant after service

Brilliant after service, emailed me to make sure everything was fine. I purchased the wrong mic which was my mistake and I was offered a refund will certainly purchase from here again.

30 September 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you do much for taking out the time to review our store and great to hear your experience!

Rated 5 out of 5 stars

Very pleased

Very pleased with the speed at which I received the replacement fans. So far so good.

23 September 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks for taking the time out to write your review and glad your happy with our product!

Rated 1 out of 5 stars

Chinese replica

Chinese replica. not worth the price

19 September 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

We are so sorry to hear you are not happy with your order. We offer a no quibbles return policy and a 100% customer satisfaction guarantee. You only need to contact us to let us know what the issue is.

Please drop us and email to questions@gpuconnect.com and we will happily resolve any issue you may have.

In regards to your comment, the fans we supply are either original or high quality, like for like equivalents in cases where the original parts are not supplied by the OEM. The only difference would be the badge, which are supplied based on the images in the photos. In these cases from a functionality and performance perspective they will be no difference.

Rated 5 out of 5 stars

Great service

Great service, pro products and fast delivery.

25 September 2023
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for leaving a review, and for your custom!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look