I have used glacial pure filters for years and have been very satisfied, their customer service is top notch and their product exceeds expectations Would highly recommend!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DECEPTIVE! Wanted to buy official Freshwater Salt Cartridge replacements. They sent me their no name brand instead. The title of the product was for real product. They showed pictures of the offici... See more
Great customer service!! I accidentally provided my old address for my order. When I reached out (figuring I may or may not hear back) they responded quickly and fixed the address. Done! I appreciate... See more
I ordered the wrong filter. They sent me the correct one at no charge. Great communication and customer service. I highly recommend this company.
Company details
Written by the company
Refrigerator Water Filters Online store: Shop the best refrigerator Water Filter and replacement water filters for Whirlpool, LG, Frigidaire, Kenmore, Kitchenaid, Amana, Samsung and more. Sri Lanka's raw materials, chlorine residual test, water hammer ...
Contact info
4.0
Great
136 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product is as described
Product is as described. Works and fits well at a great price. The payment went to the UK so my bank treated it as a fraud. I did not realize it either so I needed to verify it was GP. 5 Stars and I will recommend to my friends and neighbors.
13 October 2022
Unprompted review
Filters work great and price is much…
Filters work great and price is much better than OEM. We will continue to use this supplier.
4 October 2022
Unprompted review
I never received my order & you don't reply to my email
I never received my order. I emailed you and you didn't get a response ! !
5 October 2022
Item exactly as described
Item exactly as described. Shipping took longer than expected, but that's common in todays logistics. Good product for a great price. I would have purchased 1 factory filter for the same price as the multiple ones I bought here.
19 September 2022
Unprompted review
Great deal compared to Whirlpool brand…
Great deal compared to Whirlpool brand filters. Filters seem to be high quality and arrived in a reasonable amount of time. These have a little less flow than the brand name filters. My only complaint is that the packaging says you need to run 4 gallons of water through them before drinking... With the reduced flow, that's a long time standing in front of the refrigerator.
20 September 2022
Unprompted review
Good Alternative to Overpriced Name Brands
The filters seem to be of high quality. They arrived pretty quickly and we had no issues. Customer service contacted us to verify that we received the filters and ask if we had any problems, which was a nice touch. Will order again.
19 September 2022
Unprompted review
Received the filters and they worked…
Received the filters and they worked great!
30 August 2022
Unprompted review
Easy ordering
Easy ordering, great price and fast delivery. The product appears to be of good quality.
14 September 2022
Unprompted review
GlacialPure is where I will order my…
GlacialPure is where I will order my refrigerator water filters from now on. Good price and fast shipping. 100% satisfied.
7 September 2022
Unprompted review
Product exactly as described
Product was exactly as described, arrived carefully packed with clear communication throughout the process.
25 August 2022
Unprompted review
Great filters at a great price
Great filters at a great price. Customer service was top notch and shipping was fast.
14 September 2022
Unprompted review
Ordered filters
Ordered filters, put in the info and order confirmed. They cashed my credit and then stated my order was cancelled and would let me me about refund later… this is not a trustworthy. FRAUD
9 September 2022
Unprompted review
My package within a timely manner
My package within a timely manner, the content within my box was packed very well and I like that this company gives you discounts with each other, thats a plus
5 September 2022
Unprompted review
Good price point and exactly what I ordered.
Ordered 5 filters for our small business refrigerator. The price point is very reasonable, compared to big box stores and such. Shipping was as expected and the company even reached out to be sure the order was received in good order.
7 September 2022
Unprompted review
Everything went very smoothly with a personal touch
Everything went very smoothly. They saw that the filters were delivered and they double checked with us to make sure they came and that we received the correct filters. They were very friendly and they gave us a discount code for our next purchase. I highly recommend GlacialPure.
6 September 2022
Unprompted review
Saved on water filters and service was…
Saved on water filters and service was professional
Thanks
30 August 2022
Unprompted review
Great company
Great company. Excellent price on filters. My tracking status got delayed a bit but customer service was right on top of it. I’m very pleased with how professionally I was treated.
17 August 2022
Unprompted review
Great filters as a great price
I have used them 3 or so times now over the past 2-3 years. You can’t be the prices on the multipacks for the filters. They always fit as described and deliver sighing a fair amount of time.
16 August 2022
Unprompted review
Great product at an unmatched price
Great product at an unmatched price. WILL BUY AGAIN
15 August 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.