EzLicence Reviews 367

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional teaching skills, patience, and supportive approach, which significantly boosts confidence. People frequently highlight the clear instructions and effective methods provided, making the learning process enjoyable and easy to understand. The overall service is often described as excellent, with many appreciating the personalized and encouraging environment created by the instructors. However, some customers encountered issues with the booking process, reporting instances where instructors did not show up for scheduled lessons or cancelled at the last minute without proper communication. A few people also mentioned problems with transparency regarding additional charges or instructors being rude when these were declined.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise instructors for their patience,... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the kindness,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for their... See more

Booking process

People report ambiguous experiences with the booking process. Many customers express frustration with... See more

Service

Clients share positive opinions on service, often highlighting the professionalism and effectiveness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful t... See more

Company replied

Rated 5 out of 5 stars

"Hey, I just wanted to give a shoutout to Fareshta - she was absolutely fantastic! I highly recommend her, she really helped me learn to drive an automatic car. We went around the car park at Gurnell,... See more

Company replied

Rated 5 out of 5 stars

Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct... See more

Company replied

Rated 5 out of 5 stars

I booked a refresher's lesson with Adam, as I hadn't driven in 7+ years and felt like I needed a little reminder before using a holiday rental car. I was a bit nervous having had such a long break, bu... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School
  3. Online Marketplace

Written by the company

EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I had 2 instructors who had to cancel, but they handled it beautifully and I was still able to take a lesson with lovely Beth which was great.

16 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for your patience and kind words! We're so glad Beth could step in and make your lesson a great one. Even when plans change, we're here to keep your driving journey smooth and stress-free 😊

Rated 5 out of 5 stars

Himanshu is a calm and patient…

Himanshu is a calm and patient instructor who makes driving feel easy and stress-free, even when I’m feeling anxious. I really appreciate his support!

18 October 2025
Unprompted review
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Reply from EzLicence

Thank you for the lovely feedback, Oluwaseyi! We're so glad Himanshu’s calm and patient approach helped you feel more at ease behind the wheel. Feeling anxious is totally normal - you're doing great, and every lesson is a step closer to your licence 💪

Rated 5 out of 5 stars

I had a driving lesson with Himanshu

I had a driving lesson with Himanshu, and it was a fantastic experience. He was very knowledgeable, patient, and explained everything clearly, which really helped me understand driving better. He was also very friendly, making the lesson comfortable and enjoyable. I highly recommend learning with Himanshu!"

16 October 2025
Unprompted review
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Reply from EzLicence

Thanks for the great feedback, Harish! We're glad Himanshu helped you feel comfortable and confident behind the wheel. His patient and clear teaching style really helps things click. You're doing a fantastic job! 🚗

Rated 5 out of 5 stars

Brilliant experience


Brilliant experience. My instructor was absolutely amazing very patient, professional and polite. I will be booking again with Ian... Highly recommend him. Thank you for an amazing experience.

16 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thank you so much for the lovely review, Tashena! We're thrilled to hear your experience with Ian was so positive – patient, professional, and polite instructors make all the difference when learning. So glad to know you’ll be booking again. You're well on your way! 😊

Rated 5 out of 5 stars

Best instructor

I couldn’t have asked for a better driving instructor! Alexxa is absolutely the best — patient, kind, and always supportive. Her calm and clear teaching style made learning to drive so enjoyable and gave me the confidence I needed to pass my test on my first attempt. Highly recommend! 🚗💨

14 October 2025
Unprompted review
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Reply from EzLicence

That’s amazing, Amalia – huge congrats on passing your test on the first go! 🥳 Your instructor’s patience and support clearly helped you feel calm and confident behind the wheel. What a brilliant result!

Rated 5 out of 5 stars

Great booking process professional…

Great booking process professional instructors
They have very great skills to teach the learners

12 October 2025
Unprompted review
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Reply from EzLicence

Thanks so much for your kind words! We're glad the booking process made things easy and that your instructor's skills made a real impact on your learning. Here's to building confidence and hitting the road with ease 🚗💨

Rated 5 out of 5 stars

I just wanted to share my positive…

I just wanted to share my positive experience of my refresher driving lessons with Beth. I've been having a great time with my instructor, and it's been a real confidence booster. Her teaching style is clear and supportive, which makes all the difference. I highly recommend taking lessons with Beth if you're wanting to learn to drive or to improve your driving skills. I am finding the lessons to be a really enjoyable and fun experience. Sarah

13 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

So lovely to hear this, Sarah! Refresher lessons can make such a difference, and it's awesome that Beth's supportive style is boosting your confidence and making it a fun experience 😊 Keep up the great work — you're well on your way!

Rated 5 out of 5 stars

Made me feel very comfortable driving…

Made me feel very comfortable driving on the road for the first time!

12 October 2025
Unprompted review
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Reply from EzLicence

Thanks Pooja! Feeling comfortable on the road during your first drive is such a big step - love hearing that your instructor made it a positive and confident experience 😊

Rated 5 out of 5 stars

Mohamed was fun yet strict

Mohamed was fun yet strict. He helped me cover all my bases and pass successfully.

3 October 2025
Unprompted review
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Reply from EzLicence

Congrats on the pass, Christian! Mohamed’s balance of fun and focus is a winning combo - glad you felt well-prepared for success 👏

Rated 5 out of 5 stars

EzLicence is a good app

EzLicence is a good app. Quick customer service. Easy to connect to top quality instructors. Found what I was looking for within 5minutes.

10 October 2025
Unprompted review
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Reply from EzLicence

Thanks Marlon! Great to hear EzLicence made it quick and easy to find the right instructor. We’re all about making your learning journey smoother from the start 🚗✨

Rated 5 out of 5 stars

Learning to drive with Yagmur

Yagmur is the best instructor I could have asked for. She gives clear guidance and knows exactly what learners should expect from the exam. With her help, I was able to build my confidence and passed my test first time! Thanks so much for helping me, Yagmur!

8 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Amazing result, Jack — first time pass! 🙌 Yagmur’s a fantastic instructor who really knows how to build confidence and prepare learners for the road ahead. So glad you felt supported every step of the way!

Rated 5 out of 5 stars

Brian is a great instructor

Brian is a great instructor — he explains everything calmly and clearly, and stays patient and supportive even when you make mistakes. thanks to his teaching, i passed my test on the first try!

8 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the love, Julie! Brian is such a calm and supportive presence behind the wheel, and it's awesome to hear how his guidance helped you pass your test on the first go 🥳 Huge congrats — such a great achievement!

Rated 5 out of 5 stars

I was enjoying a lot .he was really…

I was enjoying a lot .he was really superbbbb and the way of teaching was awesome

6 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

That’s such a lovely review, Sham! It’s great to hear how much you enjoyed your lessons and that your instructor’s teaching made such a big impact. Sounds like you had an awesome experience behind the wheel 🚗👏

Rated 5 out of 5 stars

Amin simplified complex maneuvers into…

Amin simplified complex maneuvers into easy-to-follow steps, and his calm demeanor helped ease my nerves, making the lessons both enjoyable and effective.

5 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the lovely review, Temilade! Amin’s calm approach and clear guidance make a big difference, especially when tackling the trickier parts of driving. So glad to hear you’re feeling more at ease and enjoying your lessons! 😊

Rated 5 out of 5 stars

Really good instructors both Imran and…

Really good instructors both Imran and also his wife. They are highly skilled and very good teachers. I’m feeling very confident about my driving test

2 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the kind words, Alexandre! It's great to hear that both Imran and his wife have helped build your confidence behind the wheel. Sounds like you’re in excellent hands – good luck with your driving test, you’ve got this! 🚗✅

Rated 5 out of 5 stars

Excellent Refresher Lessons with EzLicense and Huseyin

I booked a few refresher driving lessons with EzLicense and had the pleasure of learning with Huseyin. From the start, he made me feel at ease with his calm and professional approach. I had been out of practice for a while, but he quickly assessed where I was at and focused on exactly what I needed to build confidence again.

What stood out most was his teaching style. He only stepped in when absolutely necessary, which really helped me feel in control of the car and reminded me that I could drive well. His guidance was clear, constructive, and never overwhelming. Every correction he gave was practical and easy to apply straight away.

Thanks to Huseyin’s patience and encouragement, I felt my skills sharpen up quickly. In just a short time, I went from feeling rusty to feeling completely road-ready. I could not have asked for a better refresher experience.

I would highly recommend EzLicense, and especially Huseyin, to anyone looking for lessons, whether you are a beginner or just need to get back up to speed.

29 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the amazing feedback, Bruno! 🙌 It’s great to hear that your refresher lessons with Huseyin helped you feel confident and road-ready again. His calm, professional style and ability to focus on what really matters make a big difference, especially when getting back behind the wheel. You’ve done a brilliant job sharpening your skills — here’s to safe and smooth driving ahead! 🚗💨

Rated 5 out of 5 stars

Shahidul was a fantastic instructor

Shahidul was a fantastic instructor, couldn't recommend enough. Patient, supportive, and a calming presence that really knew what he was doing!

2 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Love this, Lee! Shahidul’s patience and calm energy really shine through in every lesson. It's awesome to hear how supported you felt – that's exactly what learning to drive should be like. Thanks for the recommendation! 🚘👏

Rated 5 out of 5 stars

Amazing instructor

Amazing instructor, very friendly, patient, and supportive. The lessons were clear and enjoyable, and I now feel confident driving. Highly recommend!

1 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks Semere! We’re so happy to hear your instructor helped you feel confident behind the wheel. Friendly, patient, and clear – that’s what great teaching is all about 👏

Rated 5 out of 5 stars

Don’t bother with anyone else in…

Don’t bother with anyone else in Bromley, Just go to James… honestly, the best instructor I have had. He is Attentive, very smart and he explains your insecurities in a way anyone can understand and his priority is to make sure that you feel comfortable enough to pass your test. If I had to do it again I’d choose James every time, my friends and family are being directed to James. Just an awesome instructor, great guy and even better teacher.

1 October 2025
Unprompted review
EzLicence logo

Reply from EzLicence

What a glowing shoutout, Gabriel! James is clearly making a real impact – helping you feel confident, comfortable, and truly supported. Love that you’re sending your friends and family his way too 🙌🚗

Rated 5 out of 5 stars

A good instructor very informative and…

A good instructor very informative and would recommend to everyone, as a nervous learner Yagmur was very patient and understanding with me.

13 September 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks Sophia! It's great to hear Yagmur created such a supportive space for you as a nervous learner. Patience and understanding make a big difference – we’re so glad you found the right match 💛

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