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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the significant time savings and improved efficiency in their photo editing workflow, particularly for retouching tasks. People find the AI tools effective for various features like glare and blemish removal, and the ability to batch edit is highly valued. Reviewers also note that the company is responsive to feedback and frequently introduces new features. However, a significant number of people were dissatisfied with the customer service, describing it as unresponsive and unhelpful, often providing generic or delayed replies. Some customers also experienced issues with credits expiring unexpectedly, leading to loss of purchased credits. Additionally, there's a strong sentiment of betrayal among some users due to the company's release of an AI headshot generator, which they feel directly competes with their professional work and has raised concerns regarding the potential use of their uploaded images in its development.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers praised the software for being easy... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise its ability to enhance photography,... See more

Customer service

Reviewers express strong dissatisfaction with customer service, citing it as woeful, horrendous, and... See more

Application

People report ambiguous experiences with the app. Some users find it helpful, praising features like skin... See more

Artificial intelligence

Consumers find artificial intelligence to be ambiguous. Many express frustration and a sense of betrayal,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Their features such as glasses glare, stray hairs and blemish removal have transformed my retouching from what used to take hours and hours into minutes. Thank you for helping me get my life back!!... See more

Rated 4 out of 5 stars

I’m very satisfied with Evoto. The software is intuitive, fast, and delivers high-quality results, especially for portrait retouching. The AI tools save a lot of time while still allowing good control... See more

Company replied

Rated 4 out of 5 stars

Using Evoto has been amazing, it's halved my editing time. I've noticed a few things that still need improving but there's new updates all the time so hopefully these will be added soon. Great syste... See more

Rated 3 out of 5 stars

using Evoto since 5-6 years now and i have to say its one of the best programms for editing and retouching. But in a time where money and work gets every day weaker, i cant afford it anymore. i bought... See more

Company replied


Company details

  1. Software Company
  2. Photo Restoration Service
  3. Photographer
  4. Photography Service
  5. Software Vendor
  6. Wedding Photographer

Written by the company

Evoto is a next-generation photo editor that redefines workflow and frees you to focus on creation rather than tedious work. It enables you to get thousands of high-quality photos that are processed with 10x speed to turn your dreams into reality.


Contact info

3.6

Average

TrustScore 3.5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy workflow

Evoto has made my editing much easier with a click of a button. It provides professional, high-quality editing skills. I like all the features it offers while maintaining the quality.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely a game changer!

Absolutely a game changer when it comes to getting through backlogs of photos! The easy to use interface plus the amazing customer support makes this program perfect!

1 January 2025
Unprompted review
Rated 4 out of 5 stars

Impressed with results so far

Impressed with results so far. Deducted one star as opening software takes some time as (for security reasons) you need to enter a code that is emailed to you. This can take several (long) minutes. Overall, package works well though

11 January 2025
Unprompted review
Evoto logo

Reply from Evoto

Thanks for the support and appreciation. Happy to hear that your product is doing well in performance terms from your end.

Entering verification code while login, a process I mentioned earlier gets executed to it ensures your account security. We acknowledge that this takes up a little bit of your time. Also, we provide the login as account and password option to be configured in your own settings too.

Thanks for the feedback (again) we will move heaven and earth to provide you with improved service! If you need more help or have additional thoughts reach out to us.

Rated 5 out of 5 stars

“As a newborn photographer

“As a newborn photographer, Evoto AI has been a game-changer for my editing workflow! It’s intuitive, efficient, and delivers stunning results, allowing me to save time without compromising on quality. Highly recommend it to anyone in the photography field!

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Evoto is the future!

I’m always a little skeptical about AI Retouching programs since I usually manually retouch all of my images (which takes TONS of hours collectively) but I can honestly say after testing them extensively for three days now — Evoto has sold me. The ability to dial everything in and be as subtle or strong as you want is very enticing. The additional color-editing options, background adjustments, and hair and makeup editing tools are very nice as well. I was able to extensively and professionally retouch 5 photos and it took me a total of 1 hr 38 mins from start to finish. (I did some extra tweaking and minor adjustments in Photoshop — which I highly recommend). Evoto is truly ground-breaking IN MY OPINION and I’m excited to see just how far they take it.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Evoto is a game-changer for photo…

Evoto is a game-changer for photo editing! The intuitive design and powerful tools make enhancing images seamless and enjoyable. The AI-driven features save so much time while delivering professional-quality results. Whether for quick touch-ups or detailed edits, Evoto exceeds expectations every time. Highly recommend it for anyone serious about creative editing!

9 January 2025
Unprompted review
Rated 5 out of 5 stars

This software is a game changer

This software is a game changer. And I love the option of paying only what is needed per project. I'm cutting the Adobe Photoshop cord asap and saving myself mucho bucks for a more efficient and user-friendly product. Thank you!

5 January 2025
Unprompted review
Rated 5 out of 5 stars

I love SO much about EVOTO

I love SO much about EVOTO! the glasses glare removal is amazing as well as skin, teeth, etc. So many great features for INSTANT high-end retouching! I've already recommended it to so many people!

8 January 2025
Unprompted review
Rated 4 out of 5 stars

Evoto is a lifesaver!

Evoto is amazing! Helps with my workflow as a photographer and retoucher immensely! Only reason I give them 4 stars instead of 5 is because for some images I still need to bring photos into photoshop to finish them (for most the job is finished). For instance, object removal could be better and selective editing works for some things but not others (you can use masking as well to be more specific but I still find photoshop easier- maybe that’s just me with decades of photoshop experience though). Also would be cool if they had generative fill and a way to do compositing. But I am confident they will get there. It has really made my life easier and saved me so much time! Now if they could create a function that can batch auto color and density corrects for you in one click? 6 stars!

9 January 2025
Unprompted review
Evoto logo

Reply from Evoto

Thanks for your feedback and support on Evoto! It makes us proud that Evoto has been in your photography / retouching lifes, helping you save time.

We really appreciate your comments on the feature improve requests, such as object removal, selective editing, generative fill, compositing etc. These are areas we are always improving and investigating and the team is busy building even more practical tools to fulfill user requirements.

For batch auto color and density adjustment ability, we will pass by your assessment to our product team. Rightly so, this is a major direction for improvement! In the meanwhile, do give our color match a try whether you like the sound of it or not.

Forthrightly, we are dedicated to improving users as much more efficient and convenient tools. Thanks for the trust and expectationsPlease advise for any other suggestions or help\Services are yet to support. Happy to continue supporting you!

Rated 5 out of 5 stars

Evoto is the unexpected gift to every photographer

Evoto is so not what I expected. I thought it was going to be not for me, and not make a difference, and turns out it is the missing piece to my photography business from the last 17 years. I am so grateful for the user friendly interface, am enjoying the abundance of options, and best of all, my work is expedited in a way I didn't know was possible and my clients are happy!

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Saves me time on things I was already doing in PS

Evoto has many features that save me time while editing. Some of my favorites are taming flyaway hairs, cleaning up backgrounds, balancing skin tone and adjusting glasses glare. Can I do these things in photoshop? Absolutely. But doing these things in Evoto saves me time. Even if these are the only features I ever use on Evoto, it's completely worth it to me.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

I really love Evoto because it really…

I really love Evoto because it really speeds up my processing workflow. As photographer and retoucher, Evoto trims down the post processing time down exponentially! I really love how there’s constant updates to improve the retouching experience

3 January 2025
Unprompted review
Rated 1 out of 5 stars

The site is a scam

The site is a scam. Tried to make me pay for a "free" trial. Please try and not scam people with your deceptive overly complicated website.

28 December 2024
Unprompted review
Evoto logo

Reply from Evoto

Thank you for your feedback. We sincerely apologize for any confusion or inconvenience caused. Our intention is never to mislead users, and we strive to provide a clear and transparent experience. The "free trial" may have specific conditions or limitations, and we would be happy to clarify them for you. Please feel free to reach out to our support team so we can assist you directly and address any concerns you may have. Your input is valuable to us, and we will use it to improve our services.

Rated 5 out of 5 stars

Evoto has seriously sped up my editing…

Evoto has seriously sped up my editing time. It has been really easy to use AND integrate into my workflow. I'm really impressed with the background extend feature. I can't believe how fast I can clean and extended my backdrops. Super helpful when I need to do that for many photos. I'm excited to keep using Evoto!

27 December 2024
Unprompted review

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