Evoto Reviews 354

I had high hopes for Evoto, not just as a photographer, but as a busy mom of two toddlers trying to improve my workflow and client turnaround. I scheduled a paid client session specifically to test their 7-day free trial with no credit card, so I could see if their AI features would be worth the investment and could handle my most-used retouching steps.

I signed up for that no-card trial late one evening, but when I logged in the next morning, I had zero credits. I contacted support and was told the no-card trial “no longer exists.” I explained that I had signed up the night before and even offered proof. Their response was that I should try creating a new account on a different device, which I did, but the offer was gone from everywhere, almost immediately after my support chat. This, I was later told, is what led to both of my accounts being blacklisted without notice.

After over 24 hours of not being able to access Evoto at all, support finally admitted that both accounts had been blacklisted in error and restored access. However, by the time I was let back in, I had less than 24 hours left on my trial.

Then came a flood of conflicting and poorly timed emails:

At 9:00 PM, I got an email saying that my trial is close to ending on the 21st and if I canceled on the 20th before 11:59pm I can still use my credits for 24 hours and that unused credits could roll over if I subscribed. I thought that was a little strange, because in the Terms & Conditions It stated pretty clearly that if I decide to not follow through with a subscription after my trial is over, those credits will not roll over and I would lose them.

At 11:11 PM, I received a fraud alert from my bank: Evoto attempted to charge my card $269. 48 minutes before the trial ended. I now have to contact my bank to have my ony debit card turned back on and it's a weekend, so I have no access to my money until monday.

At 11:58 PM, I manually canceled it myself.

At 11:59 PM, I received an email saying my subscription had been canceled on the 21st and my subscription has started. I'm able to use it until the end of this billing cycle. ( I don't know how that's possible being that it was still the 20th, and they sent that email at 11:59pm a minute after I had already canceled. )

At 11:59pm at the same time as that other email was sent, I received a confirmation that I have canceled my subscription and my credits do not roll over. If I change my mind I can still explore there full subscription plans at any time.

At exactly 12:00 AM, I received another confirmation saying my cancellation had gone through as requested.

Shortly after, I got two more emails saying my payment method failed and to update my card or contact my bank and they'll try again no specified time was given.

I only had time to export three partially edited photos, nowhere near enough to evaluate how Evoto would handle the editing steps I need for every client gallery (skin tone cleanup, glasses glare, subtle smile fixes, lighting balance, etc.).

I planned my workflow and my client timeline around this trial. Not just to play around with the software, but to test whether it could become a core part of my editing process. Instead, I lost days of access, had to deal with blacklisting and billing confusion, and was nearly charged early for a full subscription.

What I was able to use impressed me. The features genuinely could save me hours. But this experience left me unable to make a fair decision and worse, caused me to fall behind on delivering a paid gallery.

I hope Evoto takes this seriously and gives me the opportunity to actually try the platform as intended, without errors or stress.

I was a huge fan of Evoto until they randomly suspended my account during a client project with no warning and no resolution after I reached out. I had just started their free trial the day before, didn’t receive the credits I was promised, and when I followed up with chat support, I had explained that I had signed up for the free 7-day trial with 200 credits (no credit card required) the day before, but when I logged in the next morning, none of the credits showed up. That’s when I contacted support via chat to figure out what was going on.

I was told the 200 credit free trial was no longer being offered, but I had literally just signed up for it. I told the support agent: “Do you want me to make another account to prove you’re still offering it?” because I could still see the offer was available and I was being asked for all kinds of proof. (I guess my screenshots weren't good enough for them.)

When I went to make another account for proof, it was suddenly no longer visible or advertised anywhere, which was suspicious. I spent a lot of time trying to find the same trial page again, and once I got fed up, I just went ahead and used a new email/account and signed up for the highest free trial subscription package that was being shown to me. Instead of fixing the issue they locked me out of my account. Due to being locked out of my account i'm not even going to be able to cancel my annual subscription that will be kicking in in just a couple of days.

I now can’t finish paid client work because of their platform, and support has gone silent. I’d be cautious relying on Evoto if you’re working on real deadlines or expect transparency.

Their features such as glasses glare, stray hairs and blemish removal have transformed my retouching from what used to take hours and hours into minutes.
Thank you for helping me get my life back!!
Super excited to see what new features and integrations they develop in the coming months.

Very disappointed. What promised quick and easy image cropping, won't even import a folder or png file.

I have enjoyed my experience with this app. it def speeds up my process. highly recommend

I've been using EvotoAI for a few weeks now, and it's a pleasure to use! Everything is super quick and works incredibly easily. Myself and my clients are very happy with the images coming out of the software! Highly recommend using it!

The app is good. I am still a learner in photography so I don’t take that much pictures. I bought 1200 credits in 2024 and we in 2025 all my credits are gone.I still had 1100and something credits . The app said they expired in 2years which I still feel that that’s some bullish, I pay for those credit , I don’t think there should be a window.I literally don’t write reviews but this app has left me in shock. I was supposed to edit some graduation pictures, now I don’t even know what to do.

very good! i like it

It’s been 3 years of using Evoto , I have been a product of several updates and all I can say is Evoto is 10 over 10 , it’s gives you chance to play with pictures at all angles with different output variations which in return fastens the delivery times .

It's definitely the best for editing glasses glare, stray hairs and subtle body/face adjustments. It makes the editing process so much quicker, especially when editing in bulk.

I love Evoto, it makes my work so much easier and saves me a lot of time :)

Using Evoto has saved me so much time in editing and it’s so user friendly and easy to use.
Even sending an email for help and the response is quick and helpful so thank you Evoto.

Evoto changed my editing workflow, making it easier and faster.

I’ve really enjoyed using Evoto for my portrait photography workflow. The skin retouching feels natural and flattering, and I especially appreciate how the body reshaping tool is handled—it’s subtle, tasteful, and gives just the right amount of control without overdoing it. It’s a great balance between artistic enhancement and respecting the subject’s authenticity. Thank you for creating such a thoughtful and efficient tool!

I can now edit wedding and newborn galleries in literally moments. Tasks that used to take all day! The results also look more natural than some of the other software I was using. But by far my favourite features are the glasses glare remover (like magic) and being able to match all images for exposure.

It a very effective editing software for portraiture in particular. As with new programs, there's always extras we want, but they are always adding new components to help us edit better. Customer service has been very good!

A very wonderful, integrated program that helps you to finish work faster, i advise you to use it,
best regards
silar

Evoto is very impressive! I’ve mostly used it to edit skin to remove acne and wrinkles while still maintaining real skin texture. It’s saved so much time compared to cloning/stamping in PS!

This product saves my life! It’s incredible to speed up my editing times and getting those fixes that my only wobbly hand just can’t do!

Its a nice program to work with
Very Comprehensive and fast results.
As a professional commercial photographer this has sped up my workflow significantly.