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ELEGOO Reviews 809

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 464 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, particularly the printers, noting their ease of use right out of the box and the excellent print quality. Many also appreciate the fast delivery service and the competitive pricing of the products. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and resolution of problems. There are also mixed opinions regarding the product itself, with some experiencing mechanical failures or issues with promised features like multi-color printing.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the printers, citing fast... See more

Quality

Clients share positive opinions on quality, with many praising the great products, performance, and print... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast, helpful,... See more

Price

Users describe ambiguous interactions with price. Many reviewers praise the great and affordable prices,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Fast prints, decent quality, consistent, customizable. Build plate is adhesive on both sides. Cons: Can be some loud fan noise after prints until printer is cooled, may be either part fan or... See more

Rated 4 out of 5 stars

LOVE the Elegoo Centauri Carbon Printer very much! The firmware has been terrible. Every update causes many more problems. It seems they need to hire someone to help with the Firmware updates. Oth... See more

Rated 4 out of 5 stars

Printer is great, delivery was fast. I only have two complaints, i expected cutters to come wit the printer (minor complain one) But the more important one is that the sd card that came with the pri... See more

Rated 4 out of 5 stars

Shipping and ordering were convenient, fast, and the costs were clear. However, be careful with the fine print of the warranty, because some parts in their machines have a shorter warranty than stated... See more


Company details

  1. Electronics Store
  2. Electronic Spare Parts and Components Store
  3. Equipment Supplier
  4. Handicraft
  5. Printer and Scanner Store

Written by the company

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

Why Choose ELEGOO?

Written by the company

*Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support

Contact info

3.7

Average

TrustScore 3.5 out of 5

809 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

New printer is Fantastic

My youngest daughter really wanted a new 3-D printer after playing with one of her friends house. My brother has been 3-D printing for years and mentioned that a new ELEGOO was coming out. We pre-ordered and waited and have been extremely delighted with how well the printer works. I would recommend it to anyone looking to get into 3-D printing.

30 July 2025
Rated 5 out of 5 stars

Simple elegance that works out of the box!

This is the first printer I have owned that I can just print. I didn't have to worry much about messing with details, just did the initial calibrations and printed. I didn't even re-level the bed until I had been printing for 30 hours of print time. There is so much solace into not having to worry about the mechanics and all the minutia, I can enjoy finding or making a print file, then just print. They knocked it through the park with this one, and I would highly recommend for someone just getting into printing.

7 July 2025
Rated 5 out of 5 stars

carbon copy the best

the last 2 printers that i had from Elegoo, are the best printers of this kind that i ever try, the carbon copy are the best by now, i wish you could make those with 4 heads or 4 needles for 3mf...

7 July 2025
Rated 1 out of 5 stars

My printer had a major failure very…

My printer had a major failure very quickly after purchase.

After 6 weeks of emails back and forth with 1 week delays in between, I was given a box of parts to replace my motherboard, hot bed, and driver, rather than simply exchanging my printer.

I will never purchase another Elegoo product again.

31 October 2024
Rated 5 out of 5 stars

The best 3D printers, service and after sales support

I've been using various iterations of Elegoo machines for over 5 years now. Their 3D printers are always rock solid and any issues I've had are sorted promptly and professionally. These are the only machines I use and I am confident in recommending Elegoo printers for your hobby or business.

30 October 2025
Rated 5 out of 5 stars

I have purchased several items from…

I have purchased several items from Elegoo and have been happy with my purchases. I own two 3D printers and I am very impressed with the quality of the printers and the great prices. Very happy customer.

30 October 2025
Rated 4 out of 5 stars

Almost perfect

Printer and material are great. When I wanted to buy more filament and resin at the Elegoo US website. The methods of payment are very limited and they will not take P.O., so I have to place my material order for the school year 2025-2026 with another supplier.

30 October 2025

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