Pros: Fast prints, decent quality, consistent, customizable. Build plate is adhesive on both sides. Cons: Can be some loud fan noise after prints until printer is cooled, may be either part fan or... See more

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Company details
- Electronics Store
- Electronic Spare Parts and Components Store
- Equipment Supplier
- Handicraft
- Printer and Scanner Store
Written by the company
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Why Choose ELEGOO?
Written by the company
- *Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support
Contact info
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, China
- info@elegoo.com
- elegoo.com
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Replied to 46% of negative reviews
Typically replies within 48 hours
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The price to quality ratio is in my budget
The price to quality ratio is in my budget.
I own the Centauri carbon, Mars 5 Ultra , mars 3 Pro.
Happy with all 3.
I use to love Elegoo
I use to love Elegoo. in fact I have 5 FDM and 2 resin Elegoo printers. 2 of them are the new Centauri Carbon.
after seeing the Centauri Carbon 2 already for release over sea and not show on my version on the webpage. (like their trying to hide it) It comes with a Multi color system that truthfully looks like something that was put together by a 12 year old and leave the filament exposed to humidity, Has a huge top that makes it almost imposable to put on a shelf, and all of the people that bought the Centauri Carbon at the time of release still have no update on our multi-color system.... that according to the webpage (before Elegoo took it down) we should have had by now.
I'm done. I am no longer going to deal with a company that likes to bate and switch and mislead there customers just to kick up the sales number.
The printers are great. I have never had a problem with any of them. They work and print great. This is about respect and trust. I am choosing not to give my hard earned money to a company that has no respect for its customers.
I am currently selling my Elegoo printers locally because if this.
I will hold on to my Centauri Carbons until last incase Elegoo decides that we, the customers, are worth Elegoo Word and Respect
Not flashy, just works
After several months with the Centauri Carbon, my first 3D printer, I'm pleased that the few issues I've had can all be attributed to user error. I don't print massive amounts or much that's unusual for settings, but the printer has been a workhorse and requires very little oversight.
:No Issues To Date
Excellent pricing for the quality print performance using PLA filament. Have not tested other diverse filaments yet. Just PLA but quality is very good. Also good adhesion on the plate provided. Only weakness is the internal lighting which is inadequate but since PLA can be printed with open door and top this is not a PLA issue.
Don't Promise Open Source For Marketing Purposes & Not Do It
Elegoo was a five star company but promising to open source and not doing that tarnished Elegoo in my eyes. I still love my Neptune 4 Pro but if I was buying a similar printer today, I'd buy a Sovol SV06 Ace. I may buy a Saturn Ultra, but Sovol's devotion to open source was a primary factor in me buying an SV08 and Zero from them.
Always great!
I have always had an excellent experience when ordering from Elegoo. Quick shipping, well packaged, And always a quality product.
My saturn 3 ultra are great
My saturn 3 ultra are great, customer service for problem with screen and even for the z motor
Fast shipping
Fast shipping! Always have my filament colors in stock! Reasonable in price!
Elegoo equals quality!
All elegoos products are high quality and easy to use. Elegoos brand filaments and resins perform flawlessly and never had and issues.
The best value 3D printer
Excellent 3d printer
Excellent 3d printer. I've made hundreds of prints, using carbon fiber Petg,Pla. So far so good
Prompt professional response.
Prompt professional response.
Quickness in decerning problems, complete
instructions to fix problems,
Great product at a decent price
The delivery was fast, the quality of the product is very good
I love my egocentric carbon
I love my egocentric carbon. I thought about dropping a star because they haven't given us the multicolor system yet, but it is tremendously easy to use and does great prints.
I ordered new vats
I ordered new vats. The package said it would fit mars pro. However the vats did not have holes for the hold down bolts. Contacted customer service but they said that because I opened the box they couldn’t help me. I have since ordered the correct set and they fit. I’m not happy with your decision.
Replacement parts order shipped super fast!
I had some issues with a print that encased my print head on my Centauri Carbon. The replacement head shipped super fast and got me back printing in no time.
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