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4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very profesional

31 January 2024
Unprompted review
eFax Ro logo

Reply from eFax Ro

Mulțumim frumos pentru recenzia lăsată, este de apreciat! Dacă există ceva în plus cu care vă putem ajuta în viitor, vă rugăm să ne informați și vom fi foarte bucuroși sa va ajutam.

Multe mulțumiri din nou
Echipa de suport eFax

Rated 5 out of 5 stars

great customer support

great customer support. I really appreciate it.

26 January 2023
Unprompted review
eFax Ro logo

Reply from eFax Ro

Mulțumim frumos pentru recenzia lăsată, este de apreciat! Dacă există ceva în plus cu care vă putem ajuta în viitor, vă rugăm să ne informați și vom fi foarte bucuroși sa va ajutam.

Multe mulțumiri din nou
Echipa de suport eFax

Rated 5 out of 5 stars

Great service

Great service, very helpful lady!

24 August 2022
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Kol Trans

Thank you much for your review, we are so happy that you think our service is great. Many thanks for your review, feedback and time you took to share this with us, we really appreciate it. Should you need any further assistance in the future please feel free to let us know.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

Everything was resolved quickly.

13 May 2022
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Claudia

We are so happy everything was resolved quickly for you and we really do appreciate you taking the time to leave us your feedback and review, it's much appreciated. Should you need any further assistance in the future please feel free to let us know.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

Professional support

Professional support, thank you!

19 April 2022
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Maria

Thank you so much for your review and feedback. We are delighted you like the service. Should you need any further assistance in the future please feel free to let us know.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

I am very pleased with this service.

4 February 2022
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Andrada

We are so happy that you are please with the service and really appreciate you letting us know. If you ever need any further assistance please do feel free to let us know.

Many thanks and please stay safe
eFax Support Team

Rated 5 out of 5 stars

The interaction with John B was great

The interaction with John B was great. Thank you very much for understanding and providing your support during these times of great turmoil.
Thank you!

17 June 2020
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Mihai

Fantastic to read about your interaction with John B, if you ever need any further assistance please do feel free to let us know.

Many thanks and please stay safe
eFax Support Team

Rated 5 out of 5 stars

Absolutly lovely conversation

Absolutly lovely conversation. Thank you for the help John B.

3 June 2020
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Ledényi

Thank you so much for your wonderful review and taking the time to leave us such great feedback about John B, we will be sure to pass on your kind comments. If you need anything in the future just let Lia or ourselves know and we will be happy to help.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

excelent!

Excelent service of fax! Worked like a charm

25 November 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Marius

Excellent, we are so happy to read that you think the service is excellent and worked a charm. Thanks so much for your review and feedback, we really appreciate it. If you need anything in the future just let Lia or ourselves know and we will be happy to help.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

Excellent!

Excellent!
I enjoyed the communication with Lia D.

7 August 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Alexandra

Thank you so much for your review and feedback, we are so happy your interaction with Lia was excellent, we will be sure to pass on your kind words and let her know. If you need anything in the future just let Lia or ourselves know and we will be happy to help.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

Excellent services

I had a problem and Lia D solved it in a professional way. Thanks eFax for efficiency.

26 June 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Cristina

Delighted to read Lia solved your issue in a professional way and much thanks for your review also, we really appreciate it. If you need anything in the future just let Lia or ourselves know and we will be happy to help.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

great customer service and great fax service

Lia provided prompt and professional customer service . Appreciate it additionally, Efax is a great+dependable product service overall.
I highly recommend it.

4 June 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi David

Thank you so much for your review, we are very happy to read your comments about Lia and how prompt and professional she was. We will ensure to pass on your kind words to her, she will be very happy also to know she helped. If you need anything in the future just let Lia or ourselves know and we will be happy to help.

Many thanks
eFax Support Team

Rated 5 out of 5 stars

Lia D

Lia D. is an excelent professional, who was extremely kind on the phone, and managed to solve my problems in a very fast manner. She was polite, and sweet and professional. The app is extremely useful, and I would recommend it to other people.

16 May 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Oana Alexandra

Excellent to read your comments about Lia and to know you like the service, we really appreciate your review and time you took to complete it. If you ever need anything please do let us know and we will be over the moon to answer any questions you might have.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

Great service

Great service. I enjoyed very much the communication with Lia D. I would definately recomand efax.

26 April 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Traian

Really happy to read how great you think our service is and how great your communication with Lia D was, delighted that you would recommend our service too. If you ever need anything please do let us know and we will be over the moon to answer any questions you might have.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

Efax service works as expected

Efax service works as expected. Customer service is very nice and helpful.

5 April 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Alexandru

Many thanks for your review, we're very happy to read the service worked as expected for you and that customer service team were very nice and helpful to you. If you ever need anything please do let us know and we will be over the moon to answer any questions you might have.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

Great experience and great customer…

Great experience and great customer service!

2 April 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Luca

We are very thankful for your review, thank you so much. If you ever need anything please do let us know and we will be over the moon to answer any questions you might have.

Many thanks again
eFax Support Team

Rated 3 out of 5 stars

Efax service is working well

Efax service is working well, but the interaction with the client is not transparent. I had a trial period of 30 days and, after that, without any warning and without my explicit request for the service, I received the invoice. This is important because I realized that the number of faxes I usually transmit per month does not justify a subscription. So I do not intend to have this service and I was not given the chance to express my desire.

30 March 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Octaviu Moldovan

Thank you for your review and good to hear the service worked well for you at the time needed, we do also appreciate your feedback and will pass this on for future improvement. If you ever need anything please do let us know and we will be over the moon to answer any questions you might have.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

Quality services.

Quality services.
Very good and effective communication.

29 March 2019
Unprompted review
eFax Ro logo

Reply from eFax Ro

Hi Organic Plant Age

Fantastic to read that your like the service and that communication was effective also. If you ever need anything please do let us know and we will be over the moon to answer any questions you might have.

Many thanks again
eFax Support Team

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