East Coast Fencing Reviews 16,292

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,954 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, particularly the fence panels, which are often described as sturdy and well-made. Many appreciate the competitive pricing and the ease of the ordering process. The delivery service is frequently highlighted for its efficiency and punctuality, with many people noting that items arrived as scheduled and often earlier than expected. However, some customers also noted issues with the delivery process, including unexpected early morning deliveries without prior notification, and instances where items were left in inconvenient locations. A few other people also felt that the delivery times were longer than anticipated or that communication regarding delivery schedules could be improved.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services. Many reviewers praise the fast... See more

Product

Users describe positive interactions with product quality. Many reviewers praise the high quality of the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and brilliant service, often... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order online, website was easy to navigate. A really good value on the fence panels & they were a nice quality. Delivery was excellent, not a long wait, and arrived on time. Would highly rec... See more

Rated 5 out of 5 stars

Amazing. I've used East Coast Fencing a few times now and they have been flawless. From pricing to support through to product and delivery. Would definitely recommend and will be using them again on... See more

Rated 5 out of 5 stars

Fantastic service and all items delivered as ordered however be wary when they say delivery “mid morning” as they dropped my items off at 4:45am. 🤦‍♂️😴 But would highly recommend

Rated 5 out of 5 stars

Delivery was as confirmed and arrived before 9am. The quality of the trellis is decent given the price with some of the battens requiring sanding just to take of the rough edges. One of the battens ne... See more



Company details

  1. Fence Supply Store
  2. Concrete Product Supplier
  3. Lumber Store
  4. Railroad Ties Supplier

About East Coast Fencing

Written by the company

East Coast Fencing is a UK manufacturer and supplier of garden fencing and timber products. We make it straightforward for homeowners, trades and landscapers to buy the right materials for the job, with clear product ranges, practical advice and dependable service from first enquiry through to delivery.

We focus on the core items that make a fencing project go smoothly. That starts with strong, well-made fence panels, supported by the right fence posts and gravel boards, plus the fixings and accessories that bring everything together. Whether you are replacing a single run or fencing a whole garden, our aim is to help you choose a set-up that looks right, lasts well, and is straightforward to fit.

Our product ranges

Fence Panels
Our fence panel range covers the most popular styles for UK gardens, from traditional overlap to more robust closeboard options, as well as modern decorative designs. If you are not sure what suits your garden, a simple rule of thumb is that sturdier panels are a better fit for exposed sites, while decorative panels are ideal when appearance is the priority. You can explore the full range here: Fence Panels.

Trellis Panels
Trellis is a brilliant way to add height, privacy and a softer finish, especially above fencing. It is also a practical support for climbing plants, and a neat way to screen off areas without making a space feel boxed in. View the range here: Trellis Panels.

Fence Posts and Gate Posts
A fence is only as good as the posts holding it up. We supply both timber and concrete options to suit different builds, along with dedicated gate posts for heavier openings. If you are planning a new run, it is worth thinking about post choice early, as it affects strength, lifespan and the finish around the edges. Browse here: Fence Posts and Gate Posts.

Gravel Boards
Gravel boards help protect the bottom of panels from ground contact, splashback and rot. They are one of the simplest upgrades you can make for a longer-lasting fence line, especially in wetter spots or where the ground level is uneven. See options here: Gravel Boards, including Concrete Gravel Boards and Wooden Gravel Boards.

Garden Gates and Gate Furniture
A good gate should match the fencing, feel solid, and open and close cleanly. We supply a broad range of garden gates, along with the essentials that make the job tidy and secure such as hinges, latches and fittings. For accessories, see: Garden Gate Furniture.

Timber and Landscaping
Alongside fencing, we supply a growing range of timber products used across garden and landscaping projects, including timber and railway sleepers. These are ideal for raised beds, edging, steps and retaining projects, and they pair naturally with fencing upgrades when you are improving the whole garden.

Ironmongery, Fixings and Cement Products
To help you complete projects without multiple supplier runs, we also stock ironmongery, fixings and fasteners, plus the supporting materials that make installation more reliable, including cement products. If you are building new posts or rehanging gates, these are the details that make a real difference to the finished job.

How we help customers choose the right materials

Fencing can look simple, but there are a few choices that affect how well it performs over time. We help customers think through the practical points such as exposure to wind, ground conditions, desired privacy, and whether the fence line needs to handle gates or changes in level. If you are planning a full replacement, it often helps to choose the panel style first, then match posts, gravel boards and fixings around it, so the whole run works as a system rather than a mix of parts.

Quality, service and trust

We take pride in supplying products that customers can fit with confidence. Just as importantly, we aim to make the buying experience clear and straightforward, with responsive support and a helpful approach when customers need guidance on what to order. Our Trustpilot feedback reflects that focus on customer service and doing the basics well, consistently, day in and day out.

Explore our ranges

If you are updating a boundary, adding privacy, replacing tired panels, or planning a bigger garden project, you can browse our full range online and build an order around the products that suit your site. Useful starting points include Fence Panels, Trellis Panels, Fence Posts, Gravel Boards, Garden Gates, and Timber.

Visit our website
https://www.eastcoastfencing.com/


Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Asks customers to review

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Replied to 27% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

100% Service

100% Service, My items were delivered early morning and I suspect the driver thought I was not awake, So left them in a safe place with no disturbance.
The picture of the panels did not do it justice as I was suprised of the quality of the product. I will definitely be using East Coast fencing for future projects. Outstanding!!

16 May 2026
Rated 4 out of 5 stars

Had our 2 panels delivered intake but…

Had our 2 panels delivered intake but if we hadn't been at home, we wouldn't have known until we'd run them over on the drive. We understand the driver wouldn't help with moving them somewhere on the property but it would have been helpful if the driver had rung the doorbell and NOT left them lying on the drive !

16 May 2026
Rated 3 out of 5 stars

The products where great and look the…

The products where great and look the part, will last for time to come. The delivery service lets them down by a major amount, from point of order to day of delivery 2 weeks, only advised of long delivery once the order is placed and paid for....

28 April 2026
East Coast Fencing logo

Reply from East Coast Fencing

Thank you for your feedback. We are pleased to hear you were happy with the products and how they look.

We are sorry you felt the delivery timescale was not clear. To clarify, the delivery option selected at checkout was Standard Delivery, which was shown as 7 to 14 working days before the order was placed. This timescale is provided at checkout so customers can review it before completing payment.

We understand that waiting for materials can be frustrating, especially when planning work in the garden, but the delivery timescale was shown upfront and the order was delivered within the selected Standard Delivery window.

Rated 2 out of 5 stars

Very Poor Delivery…

I was very happy with the products themselves, which appear to be good quality and excellent value for money. Unfortunately, the delivery service let the company down badly.

I specifically left instructions on the delivery form asking for the fence panels to be delivered to the rear garden at my 82-year-old mother-in-law’s house. Instead, the drivers did not knock on the door, left all the panels leaning against the garage at the front of the property, and drove away.

This left my elderly mother-in-law in the position of either having to move the heavy panels herself into the garden or risk leaving them at the front of the house, where they could potentially be stolen.

Very disappointing and appalling delivery service.

12 May 2026
East Coast Fencing logo

Reply from East Coast Fencing

Thank you for your feedback. We are pleased to hear you were happy with the products, their quality and value.

We are sorry you were disappointed with where the panels were left. To clarify, our delivery service is kerbside only. This is stated in our delivery policy, order confirmation and delivery confirmation emails.

We can pass delivery instructions to the driver where appropriate, but we do make clear that drivers cannot enter gardens or carry items through to the rear of a property. This is for safety, access and liability reasons, especially with large and heavy items such as fence panels.

We appreciate this was frustrating, particularly given the circumstances, but the driver would not have been able to take the panels into the rear garden as requested.

Rated 3 out of 5 stars

Feather edge boarding had a exceptional…

Feather edge boarding had a exceptional amount of knots one has fallen out and left a hole and the gate has warped despite when the gate is shut i pull the top and bottom bolts across

7 May 2026
East Coast Fencing logo

Reply from East Coast Fencing

Thank you for your feedback. We are sorry to hear you are unhappy with the feather edge boarding and gate.

Timber is a natural product, so knots, grain variation and some movement can occur. Feather edge boards in particular can contain knots as part of the timber’s natural character. That said, if a knot has fallen out and left a hole, we would be happy to review this.

With timber gates, some movement can happen as the timber adjusts to changes in moisture and temperature. Using the top and bottom bolts when the gate is closed does help, but it cannot always prevent natural timber movement completely.

Please contact us directly with photos of the affected board and gate, along with your order details, so we can look into this properly.

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