DoYouSpain.com Reviews 114,044

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,420 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward booking process, finding it simple to navigate and secure good deals. Many people appreciate the competitive pricing and the wide selection of vehicles available, often noting that they find the best rates here. However, some customers also noted issues with the booking process, particularly regarding the inability to amend or cancel reservations after they were made, leading to frustration. There were also occasional reports of unexpected charges or hidden rules at the car pickup location, such as requirements for specific credit card types or additional fees for young drivers, which some considered misleading.

What people talk about most

Price

Reviewers highlight ambiguous aspects of price. Many customers praise competitive prices, finding them easy,... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found the booking platform easy... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the great prices, easy booking, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the... See more

Website

Users describe ambiguous interactions with the website. Many customers praise the website for being easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price and clarity on fuel policy. Only let down was office hours stated did not clarify if our midnight 00:00 collection would be possible and how if the office in the terminal is closed?

Company replied

Rated 4 out of 5 stars

I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have bee... See more

Company replied

Rated 4 out of 5 stars

Easy to use Used the service several times before and had no issues except with ok mobility in the past who try hard selling of extra insurance

Company replied

Rated 4 out of 5 stars

Only problem I have is I booked a child seat because it didn’t charge me , but now I realise I will be charged when I collect the car , and I can’t cancel the seat

Company replied


Company details

  1. Car Rental Agency

About DoYouSpain.com

Written by the company

En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.

La mejor opción para alquilar coche en España

Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouSpain.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

4.0

Great

TrustScore 4 out of 5

114K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using do you spain for many…

I have been using do you spain for many years , would not book a hire car any other way . Booking is straight forward and an easy process. Also get the best prices .

19 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 1 out of 5 stars

Keep things simple.

You're better off with clear directly ordering with the rental company without mediation. Use the site though to find the cars and rates you are looking for. Now I paid extra for an unnecessary and limited insurance (read the exclusions and conditions) while the rental company gave us NOT their own car but a fully insured leased car. Minimize these chain constructions that only will bind us with confusion and obscurity.

16 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Our goal is your complete satisfaction, and we always aim for full clarity so you can choose the option that best fits your trip. The excess supplement offered during booking is independent from what the car rental company may offer at pickup, and all details of your booking, including coverage and exclusions, are clearly outlined in your voucher before confirmation. Please contact us at help@doyouspain.com so we can review your case and assist you further.

Best regards,
Claudia

Rated 2 out of 5 stars

No information about deposit requirement

There was no information on the site at booking moment that a consistent deposit is required. We find out about the 1.700 eur deposit requirement AFTER we made the reservation payment. Even thought I booked a fully coverage indurance, the deposit was still requied and this ingormation was made available only after payment. This is miscellanious commercial practice. It is an information that would definitly change the consumer decision about car renting.

18 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
The deposit you mention is set by the car rental company and is detailed in the booking voucher, along with how the excess supplement works and what it covers. Our goal is your complete satisfaction, so if you’d like us to review your case in detail and clarify everything step by step, please contact us at help@doyouspain.com.
Kind regards,
Claudia

Rated 1 out of 5 stars

Apparently this company is partner with…

Apparently this company is partner with Carjet
They are both located in Spain.
Avoid them at any cost. They deal with fraudulent car rental companies
They charge your credit card and don’t return the deposit
They don’t answer your call or emails

Dear agent
Your reply is a cut and paste answer like the one from Carjet and has no meaning in terms of customer service or your attention to customer satisfaction. You don’t follow up on any queries and you ignore emails and phone calls.

Once again to car renters an advice to you : should these companies at any cost. They deal with dodgy car rental companies and they don’t support you as a client.
Read some other reviews where other clients were treated the same way, their deposit never returned and they fabricated things which are completely false.

20 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Our goal is your complete satisfaction, and we work with a wide range of car rental companies while clearly detailing the terms in the booking voucher, including how deposits are handled directly by the car rental company. Communication channels remain active, and all contact details are provided so every query can be followed up appropriately.

Kind regards,
Marta

Rated 5 out of 5 stars

Good company

Good company. Used them many times, for many years.

17 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 1 out of 5 stars

AVOID this company if you have a printed credit card

AVOID this company if you do not have a credit card with embossed numbers! Niche I know, but buried in their terms and conditions is a bizarre requirement to pay your collection deposit on a credit card with embossed numbers on the physical card, not printed. The alternative? Pay an extra €150 for insurance. In the end we simply booked with another company for €30 and didn’t pay the €150 fee - still paid more than we wanted to but saved money against this scam.
I would avoid this company at all costs

17 May 2026
Unprompted review
Rated 4 out of 5 stars

Good price and easy to follow online…

Good price and easy to follow online site
Used them before, so got confidence they can do what they say

17 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for sharing your experience! We're glad to know everything went well.

Rated 1 out of 5 stars

Wrong information - no reimbursement!

On the voucher they gave us, as well as their website, it said that the car rental's office was open until 10 pm. We book the car for 9pm, and due to a delayed bus arrive at 21:06. Supposedly there should be a shuttle. We call and call the number given to us many times, no answer. We wait around and try until 10 pm and then return to our hostel. The next day, when we went to the car rental, they told us they close at 9pm, and if we wanted to continue with the reservation now we would have to pay 300 euros in late fees. We said nevermind and booked a car with CICAR (which I really recommend if you're in the canary islands, we had a much better experience with them). However we had paid approximately 80 euros upfront, which I think should be reimbursed since it was Doyouspain who provided us with the wrong office hours. If they had written the accurate time, we would have set the pick up time at a different hour (when the office would be open!)We contacted Doyouspain and have emailed back and forth with their customer service personnel to no avail. What a horrible business practice to not reimburse their clients for their mistake.

9 March 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
The office hours and collection information are detailed in your booking voucher and are accepted during the reservation process, which is why selecting the correct pickup time is key for a smooth experience. Our goal is your complete satisfaction, and we always recommend reviewing those details to avoid situations like the one described.
Best regards,
Claudia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look