Docspert Health Reviews 296

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We received a prompt and well-organized response from Noura, who provided excellent support and demonstrated great understanding and helpfulness, despite English not being our native language. Additio... See more

Company replied

Rated 5 out of 5 stars

The staff are so descent and very patient to listen to all our questions. The doctor from their staff in Egypt who met us was very professional, very accurate and was keen to collect all the details... See more

Company replied

Rated 5 out of 5 stars

My experience with Docspert Health was fantastic , starting from Dr. Abd Elwahab the case manager who always reply me very quickly . Also Dr. Mehren who sent me his report through 5 days , the report... See more

Company replied

Rated 5 out of 5 stars

I visited ophthalmologists, but the way of description and treatment was not satisfactory. And a course on the Internet until I found (Docspert) and presented my mother’s condition until she did the... See more

Company replied

Company details

  1. Medical Group

Written by the company

Docspert Health is an international medical consultation and clinical validation platform that supports high-quality medical decision-making for patients, insurers, hospitals, and organizations. We deliver structured second opinions and subspecialty validation from leading experts in the US, UK and Europe, across complex and routine cases, through a clinically governed and evidence-driven process. Docspert Health helps reduce unnecessary interventions, minimize clinical variation, and strengthen confidence in medical decisions by delivering the right expert insight at the right time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

Excellent place

Good treatment
Fast reply
Trusted

31 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr.Mohamed,

We are grateful that you took the time out to leave us a review. We at Docspert Health prioritise providing a fast comprehensive response to help our clients understand and manage their cases properly. Thank you for allowing us to participate in your recovery journey.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Excellent service

Excellent service
Kind and Caring team of professionals

28 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Sara,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Very nice service and very professional…

Very nice service and very professional staff & doctors.
I really appreciate your efforts and your help

26 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Ahmed,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

It is an excellent experience

It is an excellent experience. They are very professional and dedicated to the requests. It is very important to know if you are following the correct medications. I recommend it for anyone who is confused in his medical case.

25 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Maryam,

Thank you so much for sharing your experience with us. We understand how frustrating and exhausting it is to be seeking the proper diagnosis and we are glad that our service helped you to end the struggle. We at Docspert Health appreciate you allowing us to be part of your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

Great application & services

Great application & services. I was looking for a doctor then travel to meet with him but with Docspert I save time & cost I meet with on of the best consultant in the world from my home.

24 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Abdulrahman,
Thank you so much for sharing your experience with us. We understand how frustrating and exhausting it is to be seeking the proper diagnosis and we are glad that our service helped you to end the struggle. We at Docspert Health appreciate you allowing us to be part of your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

Excellent team excellent consultation

24 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Magy,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 4 out of 5 stars

The doctors were very polite and…

The doctors were very polite and helpful a d were constantly contacting me but I was disappointed when after paying for my service a higher cost was suggested and required for more help and a more thorough diagnosis and detail. But over all I have received help that hopefully will get me results because I am in pain and have gone to plenty of doctors and this was my last resort

11 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Malak,

We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of your recovery journey.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Good team and good communication with…

Good team and good communication with doctors

10 May 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Esraa,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Excellent Experience

I am very happy for being dealing with such a well organised establishment. Doctors are very helpful good listening to the case which gave very accurate reply from Consultant, Thank you so much.

23 April 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Mohamed,

We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

I would like to thank all the staff /…

I would like to thank all the staff / professional - accurate in communicating information - and experts are ready to answer all questions

20 April 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Majed,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

All was helpful

20 April 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Halim,

Thank you so much for this review. Your opinion is valued greatly and lets us know we are on the right track! We really appreciate having the chance to be part of your recovery journey.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

very helpful and qualified stuff.

very helpful and qualified stuff.. they cover everything you need and more..

17 April 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Noura,

Thank you so much for this review. Your opinion is valued greatly and lets us know we are on the right track! We really appreciate having the chance to be part of your recovery journey.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

Actually a very great service

Actually a very great service. staff are so helpful organized and qualified. It was a great experiment and I didn't regret any expenses.

8 April 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Ahmed,

We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

I went to more than one Dr here in…

I went to more than one Dr here in Egypt for my case, but I received different diagnosis so I was really confused. I decided to go through Docspert. I was really satisfied with the medical consultation report which I got from the expert Professor in England. Also, Docspert’s team in Egypt is very helpful and dedicated. Really, it is a great service which I higly recommend. Allhamdu Lill Allah Rab Al Alameen

7 April 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Hoda,
Thank you so much for sharing your experience with us. We understand how frustrating and exhausting it is to be seeking the proper diagnosis and we are glad that our service helped you to end the struggle. We at Docspert Health appreciate you allowing us to be part of your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

From the team it was helpful and…

From the team it was helpful and scheduled good , for me overall it didn’t give me new thing than what i heard here from the drs in Egypt. The medical report didn’t help me . As an experience i think it is a good idea and will help people

30 March 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Nihal,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Thanks very much about this service

Thanks very much about this service
This company very excellent
I will advise any person to make a deal with this company

29 March 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Mohamed,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.



Docspert Health Team.

Rated 5 out of 5 stars

Thank you

Great service

17 March 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Awaad,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

It was a great experience so helpful…

It was a great experience so helpful and beneficial and the assistant doctor was so understanding helping and a great communicator

17 March 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Hamss,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 4 out of 5 stars

They are professional

13 March 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Khaled,

We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

Super amazing service

Super amazing service, great experience and helpful

13 March 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Dina,

Thank you so much for this review. Your opinion is valued greatly and lets us know we are on the right track! We really appreciate having the chance to be part of your recovery journey.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

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