Muito perfeito !
I ordered on the 06.08, I choose DHL Express and I received my shoes on the 07.08, delivered in a tobacco shop near to my place. Perfect, nothing to say !
Deporvillage Reviews
361 • Great
Don’t use them
Don’t use them , I ordered a cycling jersey for my son (900026617 order), it has never arrived and I have had no response from multiple e mails
Reply from Deporvillage
Hi Esther,
We are sorry that your order could not be delivered on the estimated date, and apologize for the inconvenience this caused you.
Your order is expected to be delivered During the day of today.. You can track the parcel in the following link with the nr. EH727173159GB
https://www.parcelforce.com/track-trace
We remain at your disposal for any further information.
Kind regards,
Deporvillage Team
www.deporvillage.net
We are sorry that your order could not be delivered on the estimated date, and apologize for the inconvenience this caused you.
Your order is expected to be delivered During the day of today.. You can track the parcel in the following link with the nr. EH727173159GB
https://www.parcelforce.com/track-trace
We remain at your disposal for any further information.
Kind regards,
Deporvillage Team
www.deporvillage.net
Everything's great!
Everything's great!
Great Service.
Great Service.
Great service.
Great service.
Top sport place
Top sport place
Dear Sirs,
Dear Sirs,
I have appreciatted your fast and efficient response concerning the order I put some days ago,
The order has just arrived in perfect conditions.
Thanks for the interest in listening your costumers.
Kind regards,
António Horta
Very good!
Very good! Nice shoes!
Very fast delivery
Very fast delivery. Product in very nice conditions.
great m8
great m8 great m8 great m8 great m8 great m8
Always a good experience overall
Always a good experience overall! Nevertheless I could not claim my €5 referral even though my reference had already made an order.
One week after the order
One week after the order, and still didn't arrive...
(order 700081826)
(Despite my complaint, the response was a link to check the tracking number...amazing)
Reply from Deporvillage
Olá,
Agradecemos a colaboração.
A informação será passada ao nosso atendimento ao cliente para que a situação seja resolvida.
Pedimos sinceras desculpas pelos incómodos causados. Ficamos á sua disposição para qualquer dúvida.
Com os melhores cumprimentos,
A equipa da deporvillage.
www.deporvillage.pt
Agradecemos a colaboração.
A informação será passada ao nosso atendimento ao cliente para que a situação seja resolvida.
Pedimos sinceras desculpas pelos incómodos causados. Ficamos á sua disposição para qualquer dúvida.
Com os melhores cumprimentos,
A equipa da deporvillage.
www.deporvillage.pt
I Will buy again
Super fast
Super product
Slow unresponsive service
Item was listed as in stock. I paid for air freight as I needed this bag as I was going away. My expected arrival date 28/05/19. Still haven't recieved the bag or response to the two emails I sent them asking for a refund on the air freight. Terrible logistics, terrible customer service. Avoid
Reply from Deporvillage
Hi Stephen, could you please let us know your order number so we can take the case further?
Reliable
I've bought already like 3/4 things and everything arrived quite well. Just one thing took some time to get here but service was almost nearly fast as Amazon. It's reliable.
Worst sales site I ever seen
Worst sales site I ever seen. I bought 4 items in same order. All available. 2 days after made the order, they contact me to tell me that one of the items are out of stock. I kindly answer to forget that item and move forward on the remaining ones.
Next day, they call me again saying that the missing item already in stock, however in meanwhile other item get out-of-stock. Ask if I want to wait for stock but never with the warranty that toher items don't get out-of-stock.
My friends, if I do an order and for any reason one of the products are out-of-stock you have to keep the items in stock that I order for me and meanwhile ask if I want to wait for it or go ahead.
In other stores, they contact you, they send you what is in stock and when they have stock about items you have ordered they will send it without tax you with shipping value again.
You are miserable.
Order 700082146
Reply from Deporvillage
Olá,Sr.Tomas
Agradecermos o seu comentário.
No entanto, nosso serviço de atenção ao cliente entrará em contacto consigo para aclarar e solucionar a sua incidência
Pedimos desculpas pelo inconveniente causado e permanecemos à sua disposição para qualquer dúvida.
Com os melhores cumprimentos,
A equipa da deporvillage.
www.deporvillage.pt
Agradecermos o seu comentário.
No entanto, nosso serviço de atenção ao cliente entrará em contacto consigo para aclarar e solucionar a sua incidência
Pedimos desculpas pelo inconveniente causado e permanecemos à sua disposição para qualquer dúvida.
Com os melhores cumprimentos,
A equipa da deporvillage.
www.deporvillage.pt
The remaining star was due to the…
The remaining star was due to the shipping cost. Very expensive for the price of the purchase.
Bought 2 pairs of shoes and they didn’t…
Bought 2 pairs of shoes and they didn’t fit so I wanted to return for a refund. I think it’s fair and ethical for them to pay for the return shipping since I paid for the them to ship it to me. Sent them a message for a label but no reply. Will never purchase if they refuse.
Fantastic Job
Fantastic Job! Less than 24h my package was at home. Impressive work guys! This was not my first and defiantly won’t be my last shop in your store. Congratulations
My Deporvillage customer experience review
Waited 2x weeks for my purchases and only was able to "unlock" it after making some phone calls...