While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were let down by their experience overall. Many people encountered significant issues with their orders, often waiting extended periods without receiving their items. Customers also reported a complete lack of communication from the company, with emails bouncing back and no effective way to contact support regarding their missing orders. The response time to inquiries was consistently poor, leading to further frustration. Conversely, a small portion of people felt satisfied with their experience, noting that their decals arrived and were of good quality. Some even mentioned prompt email replies and relatively fast delivery, despite the general sentiment of poor communication and slow service.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report not receiving... See more

Product

Clients share ambiguous opinions on product quality and delivery. While some reviewers are very happy with... See more

Customer communications

Consumers consistently express frustration with the company's contact methods. Many reviewers report that... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Response time

Reviewers express widespread dissatisfaction with response times. Many customers report not receiving their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... See more

Rated 1 out of 5 stars

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transac... See more

Rated 1 out of 5 stars

What a load of crap ordered and paid for two small bike decals, then waited ages for them to arrive I had attempted to contact the seller without any luck their web site is as much use as a wheel on... See more

Rated 1 out of 5 stars

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 we... See more


Company details

  1. Laser Cutting Service

Information provided by various external sources

Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals


Contact info

1.5

Bad

TrustScore 1.5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered 'Ducati 999 testastreetta' in…

Ordered 'Ducati 999 testastreetta' in silver. When they arrived, they were Black, I emailed my concern of wrong product, they were re-made and sent to me free of charge. How ever, when those replacements arrived, they were grey. I have reordered again in silver with a couple of other stickers. Hopefully the third time around they will be correct. I am how ever not holding my breath

1 May 2026
Rated 5 out of 5 stars

Great Company

Going against the flow here but it was a pleasure doing business with them.

From order to delivery took just over a week, not bad these days (coming from Lithuania)

The decals are of good quality and I asked for a matt white finish which they did.

They even replied to my email promptly! so all positives here, well done guys great job!!

8 May 2026
Unprompted review
Rated 1 out of 5 stars
Decalshouse logo

Reply from Decalshouse

Dear customer,

Thank you for your order. We can see your parcel is on its way to Australia, which unfortunately involves a longer transit time than domestic deliveries — international shipments to Australia can take several weeks to arrive, depending on the service and customs processing.

We'd kindly ask you to allow a little more time for the parcel to reach you. If you'd like, please contact us directly with your order number and we'll be happy to check the tracking status and keep you updated.

Kind regards,
DecalsHouse

Rated 1 out of 5 stars

Order eventually arrived.

Order eventually arrived.. but the quality was so poor I threw them in the in bin immediately.

9 May 2026
Unprompted review
Decalshouse logo

Reply from Decalshouse

We’re sorry to see this review. We did not receive any message or contact regarding issues with the items, so we were not given the opportunity to help resolve anything. We’re always happy to assist customers directly if there are any problems with an order.

Rated 4 out of 5 stars

Honda XR250R tank decals

decals arrived after about a month, it would be fair to say their communication could be improved , but all in all very happy with the product , price & quality,

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use Don’t use Don’t use Don’t use…

Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use Don’t use

Listen to me, bunch of scam artists, fraudulent company. Do not purchase anything from them

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Not recevied the order

Not recevied the order, they are not contactable and emails are being returned as undeliverable. Luckily I only spent £5.50 on a couple of simple stickers so no great loss but I will still claim it back. Lesson learned check Trust Pilot first!!!

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam business

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transaction dispute (for debit cards).

Report to Action Fraud (UK’s National Fraud Reporting Centre)

This is the official place to report fraud:
• Website is action fraud
• Phone: 0300 123 2040

They’ll log your case and give you a crime reference number — useful for banks and insurance.

What you’ll need to report:
• URL of the scam website
• Dates of correspondence/payment
• Bank/transaction details (last 4 digits, date, amount)
• Screenshots/messages

23 December 2025
Unprompted review
Rated 1 out of 5 stars

I received the 4 decals I ordered but 2…

I received the 4 decals I ordered but 2 were stuck together and damaged: cracked & split. The other 2 had separated from the attached paper due to a lack of adhesive (if any?!) I tried to contact them & ask for a refund, but it went nowhere. SAVE YOUR MONEY / DO NOT USE THIS SERVICE.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered to decals from Decalhouse

Ordered too decals. Very very slow delivery.
Once arrived they where very poor quality with marks on the surface. Badley packed too.
Emailed and sent photos with no reply and the live chat on there site is a waste of time.
They are taking peoples money and not suppling quality items or interset if there is a problem.
The decals are not fit for purpose and dont think I will get my money back.
Also the Company use a .CO.UK web address but the goods are coming from Lithuania. Probably a clue there.
Do not use this Company

30 October 2025
Unprompted review
Rated 4 out of 5 stars

A order completed!

I feel it's important to share this... but believe it or not, they're legit!

I was one who thought I'd been scammed having received no confirmation email, just a receipt, but today I received my order.

I knew before ordering they weren't a UK based company, but didn't look at any reviews. It was only after when I tried to contact them and my email bounced, I had a look online and saw the reviews. Assumed I'd been had.

Will knock a star off due to customer experience, but hey, 7 working day delivery isn't too bad. Yet to apply the sticker but all looks fine.

I reckon I'm not the only one. People just don't feel obliged to amend feedback.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Porsche decals

Ordered Porsche decals. They did not arrive. No response from the email I sent asking for lead time. The email just bounces back. Realised its a scam. Instructed my bank to fo a charge back. Got the money back that day.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS 'COMPANY'!

Ordered two suzuki side panel decals on the 3rd Oct, now the 15th of Oct and no sign of the decals. I paid their p[ostage cost, as much as the stickers, which in reality shouldnt have been more than £1.60 first class, but no paid £3.99 and no sign of the items. Have emailed but doubt l will get a reply. OK its only £7 odd but when you have many customers paying and not getting their items, then 'someone' is making a lot of money suspiciously, so should be stopped. If you need decals go to Aliexpress, where your purchase is protected etc.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Garbage

This is possibly the worst company I have ever dealt with. No response to any message I have sent them - they’ve lost out as I have just raised a dispute with my bank and been refunded.

If only I had read the reviews…

21 September 2025
Unprompted review
Rated 1 out of 5 stars

Pity you cannot give no stars

DO NOT BUY from this company
Absolute shambles got to be a scam site, ordered some decals for my bike 30th Aug no sign what so ever of them ever turning up none existent customer service and a fake email address that just bounces back as undeliverable do not part with your money

30 August 2025
Unprompted review
Rated 1 out of 5 stars

Never received order placed on 7/13/2025

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 weeks later and still no sign of the stickers. This definitely appears to be a scam site, just enough feedback from them to keep you placated so you finally give up.

13 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look