Curchods were not only totally professional but personally interested. Everyone seems to really enjoy their job and gives their all. Their diplomacy was excellent in managing negotiations in a clear a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.
Contact info
Wix Hill House, Epsom Road, KT24 6DY, West Horsley, United Kingdom
- marketing@curchods.com
- curchods.com
Replied to 12% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well managed throughout
Presented accurate information re price expectations from the outset, and managed the complexities of the sale through tight deadlines. It was a stressful sale with the chain breaking down late in the process and tight deadlines to be met, but the sale was kept on track and completed. I'm grateful for their efforts in seeing and helping the sale through to completion. Thanks Charlie.
Buying a house is stressful enough and…
Buying a house is stressful enough and certain estate agents are unpleasant and pushy unless you go with Curchods. A great team to deal with. 100% professional and helpful all the times. They made the process easier. Always ready to assist me during the months of the dealing. Yes, i would raccoment this team 100%.
The team at Curchods stuck at it…
The team at Curchods stuck at it through a difficult period for house sales and kept us encouraged.
Once the offer was received they took full control of the intra party communications and kept us informed all the way through.
Many thanks to the whole team.
Great experience
Great experience purchasing a house with Garry and the team at Cranleigh. They we excellent at keeping the process moving forwards and keeping us well informed. Nothing was too much trouble for them. Would high recommend!
One of the worst estate agents you can…
One of the worst estate agents you can deal with.
a) first they talk nasty behind my back without putting the phone on hold.
b) then they showed me a house which they told me after the viewing it was under off and we couldn't offer on it anymore.
c) then they told me they will sort out a viewing on a property but there was a viewing before and if they don't show up we could have it. Sorry not second best.
Anyway, I would avoid going through this estate agent. Poor buyer skills.
Selling our flat from abroad.
Selling our flat from abroad would normally have been no mean task. Thanks to Chris Jakob and his team,Barbara in particular, any obstacle that came up was dealt with in a professional and caring way.
We can simply conclude by saying they are highly recommendable.

Reply from Curchods Estate Agents
It was like the house that Jack built...
The property was marketed as refurbished, with works taking place before the tenancy began. Once the paperwork was signed, it became clear that repairs and improvements stopped because the property was not presented as promised when I moved in. Over 18 months, the boiler failed three times, with the same issue recurring and leaving us without hot water and heating for days. Fixes were consistently short‑term and cost‑driven.
Curchods followed the landlord’s direction throughout and did not act impartially until after I engaged a lawyer. The tenancy concluded the same way it was managed — with unreasonable and unsupported deposit deductions, causing further unnecessary stress.
House Sale
The initial introduction was very professional and we really liked that the whole team came to see us and our home before it went on the market. Our home sold very quickly and the team were very helpful and kept us informed. Thank you !
Justin and his team were excellent
Justin has a very considered and calm manner. He explained and managed the selling process very well and kept me regularly informed and updated on the sales journey. The team were quick and efficient in putting together the property details, marketing it and were respectful when organising viewings. I highly rate Curchods as an agent and would recommend them to anyone wishing to put their property on the market.

Reply from Curchods Estate Agents
Very professional service
Very professional service. Robbie from Curchods Guildford in particular worked very hard on our behalf to secure a buyer and we exchanged and completed today. The whole team were quick to respond as circumstances changed and always kept us fully in the picture. We would wholeheartedly recommend Curchods.
Very professional. &supportive
The whole Team were amazing from Simon coming out for valuation
Ben Penny Sean and Tony very professional & supportive in a very stressful time for me. Communication was second to none keeping me up to date with my buyer
I bought through curchods 6 + yrs ago and sold Jan 26
Curchods Ottershaw were really helpful helpful
Curchods Ottershaw were really helpful, professional and easy to deal with from start to finish, with both our sale and purchase.
Excellent support advice and service from all at West Byfleet Curchods…
The whole team at West Byfleet Curchods were excellent. From valuation to sale, the team kept us informed, mediated superbly and answered every question quickly. They had great local knowledge and were proactive in getting viewings. We would highly recommend them as open, honest and trustworthy. You made an incredibly stressful process very smooth, thank you!
Simon and the team were brilliant
Simon and the team were brilliant - from setting the right valuation through to completion. Loads of sensible advice and support on the way. In the run up to the sale they were chasing everything in a calm professional manner, but nevertheless constantly looking to move things forward. What more can you ask for.
The team a Curchods Brilliant at selling houses
The team a Curchods, headed up by Johnathan, were absolutely brilliant, extremely knowledgeable, resourceful and nothing was too much effort.
Going the extra mile, to keep the process moving and consummately professional, yet managing a brilliantly personal touch.
When the first sale fell through, the team re grouped and got us back on track immediately, with a new sale lined up soon after.
If you want to work with a team, that will get the job done, Curchods are the ones for you. I can’t praise them enough.
Outstanding support and result
Outstanding support, service, agility and results from the entire team, especially from Penny who followed our sale closely and who was always available to help solve all the issues and who made it easy, and Warren who's guidance and council on the context and what to do and what not to do was invaluable. Thank you to all the team for a great job very well done on time !
Professional, personal and calm service from start to finish.
Rupert and his team were all very professional, friendly and very proactive. Always at the end of the phone when needed. We would highly recommend them and Curchods. They were all very knowledgeable and worked particularly hard to ensure a smooth process in a difficult market, Barbara was always professional and a joy to deal with.
Fantastic service with a very…
Fantastic service with a very supportive and lovely team. Would highly recommend Curchods Kingston to anyone hoping to sell their home.

Reply from Curchods Estate Agents
Professional and pleasant
Contact was/is always very quick, an email answered within hours and appointments for viewings of property were well executed and fun.

Reply from Curchods Estate Agents
I just sold my house in Walton through…
I just sold my house in Walton through Curchods. I had an amazing servive frim Ben and his team. They kept me updated all through the process. Very professional. I would highly recommend them in
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







