Weingarten PC-Service GmbH Reviews 

My expirience with this shop/workshop until now:
1 time:
~4 years ago i was too lazy to collect info and to put together a new PC by myself and i thought - this time to delegate this task to "professionals" (cost a bit more but can spare some of my time on this, at least so i hoped).
So then i went to the Weingarten shop in Erlangen to make a order for new pc, discussed with salesperson at the frontdesk main components that i can afford and the shop can arrange, at the end we gone through the list, i asked if the cooling system on CPU is realy enough for this processor - yes,yes should be enough, was said to me.
Ok, request done, after some days/weeks i fetched the new pc. At home first thing that i noticed - processor was too hot, even in idle state (50-60 °). With relativ high load the temperature went to 90-100° in some minutes..
So went to the shop again - yeah, seems to be a little high, as alternativ you can buy a small watercooling (so additional cost for the watercooling and the "maintenance work"). The person that assured me that the first cooler is enough was on ill absentia..
At least with the new watercooling the processor was cooled very good so i thought for my self - one time issue, can happen to everyone.

2 time:
Now after more than 4 years after bying the computer in this shop in 2021 the temperatures of CPU were again too high. Ok, brought the PC for checkup - after some time i was called - the pump of watercooling seems to be defect. Asked if they have the same or similar one - no, we have bigger one for almost double the price (as i want to replace this PC completely anyway much spending here would be unnecessary). Ok. which alternatives do you have - "normal" cooling with radiator and fan, for about 50-60 Euro - ok, how would cost me as whole - ~160 Euro as whole, with maintenance and "cleaning" fee. Ok, do it.
After some time i get a SMS - computer is ready to be fetched, ~260 Euro are to be paid - what/how - there are now 2 maintenance hours in the bill (so this "maintenance" time was ridiculous (why, i will explain in a moment) and i felt now ripped off here)..

At this moment i thought for myself - never again with this shop.

Ok, fetched the "repaired" PC, PAID the bill, connected at home. The temperatures were almost the same as with broken water cooling from before (40-50° in idle state, and at 90-100° in full load)..
So now i investigated myself, tried to throttle the processor over power management so that it would not go over specific frequence - did a little help, but not much. Other tricks from internet did not helped too.
So then i byed thermal compound and took a look on now connected cooling system - at first look i discovered that the radiator, that is connected "directly" (over thermal compound) was not too "limp"and can be moved a little (i think because of that there could be some air inbetween and therefore heat conducting did not worked properly).
Ok, dismanteled the fan and then the radiator - the thermal compound seems to be ok/enough. Then removed the old thermal gel and put new one, build everything together again, screwed it this time pretty solid, but nut too much.
The whole action (dismantle and installing of cooling system again) took me 20 minutes at most and that as not professinal who do it day in day ot, that why i can not believe in these 2 hours "maintenance" from before.

After i connected the PC again - 25° in idle state and maximal 65 ° in full load...
So now i thinking myself - was it just a mistake (again) or was it purposedly wrong/insufficient connected.. in both cases would it probably lead to burned out processor (over time)..

I for myself know now very well that i will never go to this shop again.

P.s. reply to the reply from Weingarten PC-Service GmBH (somehow i did not figured out how to make the reply on reply in the actual ui, therefore as P.s. here):

Hallo Weingarten PC-Service GmBH (owner):

vielen Dank für die Rückmeldung.

Als ich am Montag der letzten Woche den abgeholten PC angeschlossen und festgestellt hatte dass die Temperaturen zu hoch waren (ich hoffe dass euer Stresstest auch auf Temüperaturen schaut!) hatte ich beim Ausbau von dem Radiator von dem Kühlung festgestellt dass dieser zu locker saß (und wohl dadurch genung Luftpolster hatte um die Wärme nicht gescheit weiter zu leiten. Auf dem Weg nach Hause kann es nicht passiert sein, da der PC weder gerüttelt noch sonstige plötzliche Bewegungen damit durchexerziert wurden.
Und warum ich nicht doch persöhnlich das Ganze klären wollte - das Vertrauen ist einfach so tief gesunken so dass ich keine weitere Kommunikation für sinnvoll erachtete.. (fällt mir weiterhin eher schwer ).

I'd like to share my experience with this service as this might be useful for someone else. I found this service from the internet and based on its feedback, I decided to try their service out hoping that they will be able to solve my problem.

In my laptop, all the files saved in Desktop have been deleted out of the blue, and I could not figure out what is the reason provided that backup from the cloud did not help either. To tackle this problem, I tried out free version of some recovery software on the internet and they did actually backed up my files but nevertheless, they were all appeared as corrupted. So, I went for this service as my last hope and I really regret for that decision.

They said there might be a chance to recover all the files using their premium version software. On the other hand, they also said that if we realize there is no chance to back up at all, we will stop the recovery process and you will pay maximum of around 60€, which seemed to me worth a shot. In the end, I paid 132€ for nothing. No files can be opened (pdf files display they are corrupted or damaged) and this was exactly the same result I also got using free recovery software. So, their service was completely useless considering the fact that I paid this huge amount of money as an international student in Germany.

I demanded at least to partially reimburse my money but they refused (however, I have been said that they will talk with their director and see maybe this could help but again no result). I don't believe either they spent 1 hour and a half for this job without any result (the service charges 22€ for 15 mins work –
6 ∙ 22€ = 132€).

Please don't get me wrong, I have nothing PERSONAL with their employees. As a customer, I'm not satisfied AT ALL with their service and also very furious as I paid that amount for nothing. If we consider THEY are PC-Service Company, CUSTOMER SATISFACTION should be their KEY VALUE instead of just earning money.

Thus, if you are a student and have a tight budget, NEVER GO there. This is my personal recommendation and as I said, I have nothing personal either with their workers or services done so far.