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Rated 3 out of 5 stars

I like how all my subscriptions are in 1 place. My accounting team only need to login to Cledara to see all the invoices. However, the gmail integration is not reliable. It misses a lot of invoices in... See more

Company replied

Rated 5 out of 5 stars

Cledara has helped us track application usage! It's been great to work with the Cledara team to help track our software application usage and spending. The customer service team and Jo in the tech t... See more

Rated 4 out of 5 stars

A good management tool easy to use. Needs improvements for reporting functions and transfer of subscriptions from old cards to new cards.

Company replied

Rated 5 out of 5 stars

We have been using Cledara for a year now. It is a great tool for preventing teams from having multiple subscriptions for the same thing - it has reduced our subscription costs by ~£200 per month b... See more

Company details

  1. Software Company

Written by the company

Cledara helps companies bring visibility and control of all their SaaS so they can scale their operational processes, comply with regulations and save money. From discovery to purchasing, management, and cancellation, Cledara is the All-in-One SaaS management platform that companies love.


Contact info

4.1

Great

TrustScore 4 out of 5

23 reviews

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Rated 5 out of 5 stars

Cledara has helped us track application…

Cledara has helped us track application usage! It's been great to work with the Cledara team to help track our software application usage and spending. The customer service team and Jo in the tech team are always available to answer our questions, and Jack on the Product Marketing Team even interviewed me to better understand how our experience has been with the product and any ways they could improve.

I highly recommend it as a product if you're looking to increase efficiencies and transparency around software usage for your firm.

14 September 2023
Unprompted review
Rated 1 out of 5 stars

Run Away From Cledara, Fast

I have been a staunch supporter and active user of Cledara's subscription management services since their early days. I was always impressed by their innovative approach and efficient service, which led me to recommend them to colleagues and partners in the industry.

However, my recent experiences have dramatically altered this perception. Unpredictably, the cards supplied by Cledara stopped functioning, leading to a substantial disruption in my company's operations. While technical glitches are to be expected, it is how a company responds and resolves these issues that truly reveals their commitment to customer satisfaction.

I reached out to Cledara's customer service hoping for a swift resolution, but their response was far from satisfactory. My reasonable request to transfer my existing balance to my account, which could have alleviated the impact of the situation, was outrightly refused without providing a valid justification.

Being left in limbo with inaccessible funds and unresolved issues has drastically impacted my operations, not to mention my confidence in Cledara. The service has not lived up to its promises nor the trust placed in it.

Unfortunately, despite my earlier advocacy, I can no longer endorse Cledara. Until they take meaningful steps to rectify this issue and improve their customer support, I would advise potential users to proceed with caution.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Cledara "the" tool

Cledara is "the" tool. When you combine an amazing product with some very nice professionals such as Marta and Pablo you will get 100% satisfaction!! I am very happy to use Cledara, and i think this will only get better.. I will wait to see...

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Very satisfied

It's made managing the subscriptions and retrieving the invoices much easier, having it all in one place its very convenient, I would recommend trying this platform to any company.

29 July 2022
Unprompted review
Rated 3 out of 5 stars

SaaS in 1 place

I like how all my subscriptions are in 1 place. My accounting team only need to login to Cledara to see all the invoices. However, the gmail integration is not reliable. It misses a lot of invoices in the connected account, so as a work around I had to setup an auto-forwarder for each subscription which was time consuming and not scalable. Adding a new person to our team who needs a set of subscriptions means I need to go in and update every limit for each person who joins our team, there is no 'bulk increase by 1 license'

26 July 2022
Unprompted review
Cledara logo

Reply from Cledara

Hi Chays, we appreciate your honest feedback and your time to leave us a review.

Good news: we are upgrading the feature this quarter, as we’ve realised it’s an important one to our customers. This means that gmail integration will be more efficient very soon. In the meantime, feel free to reach out to support@cledara.com with any questions, we’d love to help you to make it work.

Rated 4 out of 5 stars

Good subscriptions all in one place

A good management tool easy to use. Needs improvements for reporting functions and transfer of subscriptions from old cards to new cards.

26 July 2022
Unprompted review
Cledara logo

Reply from Cledara

Hi Kate!

Thank you for the review, it’s great to see that you’re squeezing the value out of Cledara. We would love to hear more about the reporting functions that you’d like to see in Cledara, or any ideas you might have about that. All feedback is truly appreciated as it helps us guide the evolution of Cledara to make sure we solve all your SaaS needs.

Would you mind reaching out to support@cledara.com to discuss those?

Thanks beforehand!

Rated 5 out of 5 stars

genuinely impressed

Cledara is an excellent tool, easy to use and extremelly helpfull in tracking expenses and avoiding unplanned extra costs.
We had an enormous problem is tracking which tools were used in the company, and cledara is providing a swift and easy solution to this issue.
My only complaint is to not be able to rename the files attacched to single expenses.

26 July 2022
Unprompted review
Rated 5 out of 5 stars

Great product saves us lots of money!

We have been using Cledara for a year now. It is a great tool for preventing teams from having multiple subscriptions for the same thing - it has reduced our subscription costs by ~£200 per month but also significantly reduced the time we spend tracking the different subscriptions we have.

We also generated £2.5k in cashback this year which means we are almost £5k up from using the tool this year. Would 100% recommend it!

31 December 2020
Unprompted review

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