CACTi PCs Reviews 361

Bought a PC from Cacti and had an issue with it. I contacted James and as the PC was still under warranty he resolved the issue very quickly and at no cost to me. Excellent communication throughout the process. Computer needed to go back to Cacti PC's so James paid for DPD shipping there and back for me, all i had to do was post it. All repairs and shipping costs were covered by Cacti PC's under warranty.
All dealing I have had with James and Cacti PC's have been superb.

Although delivery was a little late, it still has to be 5* because communication was fantastic, added extras even though I wasn’t or wouldn’t expect them just for the delay. Had to install the graphics card myself but a quick video call guided me through it easily. PC runs smooth as anything, perfect for the kind of games I want to play and have no issues with it. Price wise compared to other reputable companies these guys for what I wanted were £800 cheaper so massive bargain, would highly recommend for someone who wants to get in to pc gaming on a budget or upgrade for far less than competitors.

Ordered my first gaming PC, messaged through WhatsApp with an issue upon set up James called me straightaway to rectify the issue. Couldn't recommend Cacti PCs enough
5*product
5*service

A bit delayed on the delivery but the communication from the team was brilliant and they sent me some extra free stuff as compensation for the delay which was very generous of them, would recommend.

Great pc,s and Great service, They could be a bit thoughtful by putting instructions in the box for getting started as GPU comes in its own box and you have to install it due to its to fragile to deliver it already in pc ,also a small flash drive with basic links to software to help with pc setup or a youtube video to show you what to do when unboxing a new pc from them,like Motherboard/cooling AIO/RGB/ My emails were answered very quickly .Will use them again ,,

Thank you CACTI

Absolutely brilliant all the way through.

Impeccable customer service. Would highly recommend.

Cacti PCs has been absolutely amazing during my entire experience with them. I ordered one of their pcs from their custom section and cannot be happier. There was a slight delay in my dispatch which was made up by the company giving me some upgrades to my system. Absolutely stellar service and would recommend them to anyone wanting to buy a gaming pc

Awesome customer service always there if needed , also the ability to trade old pc is great

This is the second PC I’ve purchased from Cacti, all I can say is GREAT COMPANY! Superb customer service, and best prices on the market, yet still high quality builds!

My original PC was a 4080 Super which I purchased over a year ago, and I recently decided to upgrade to a 5090. I was able to trade in my old PC and pay the difference for the new PC.

Again, this was priced very competitively compared to other sites. As I was a returning customer I was even given a complimentary upgrade on some memory which was very kind and unexpected (great for customer loyalty, it’s noticed!).

After a week or so I realised my graphics card was playing up, but luckily they were only a message away on WhatsApp so i always felt supported.

After some troubleshooting and diagnosis, I was able to return the graphics card under warranty (not Cacti PCs fault, it was the graphics card fault). Once returned, they quickly sent an alternative new 5090 which is working like a dream.

Pricing 5/5
Customer Service 5/5
Quality 5/5

Happy customer, will be back in a few years!

Friendly and professional service. With advice and help. Kept me up to date with order. Would highly recommend

Found these guys whilst scrolling on fb, looked at the good reviews they had and thought why not. I wanted something cheap but be able to run games at a good quality and found that on their website. Ordered the pc and it was shipped and delivered very quickly. Had a slight problem with the pc when it came but messaged James on WhatsApp and he was very helpful and managed to sort it out for me. Highly recommend them!

2nd time using Cacti PCs. This time I part ex’d a gaming laptop for a PC. The method I used I paid in full for the PC and then was refunded the laptop amount upon them receiving and testing it.

All went as smooth as butter, can’t recommend these guys enough. Helpful with everything you need & patient too.

Bought two PC’s from cacti in the last year. Amazing service, and amazing prices. Can’t fault them whatsoever.

Messaged them on WhatsApp and always got quick responses, really good communication throughout. The PC arrived in just 2 days, super fast delivery, and it works exactly as it should. Definitely recommend!

Ordered a 5080 with Ryzen 7 9800x3d pc from this company, absolutely amazing, any problems or help setting up they call and sort you right out. Defo worth it for the price, going to pc specialist or other pc gaming sites rip you off. I wasn’t too sure at first either when I saw the price but trust me they come thru.

My son is ecstatic with his new gaming pc. Good communication from the company. Would definitely recommend.

I recently purchased a PC from here.
Easily one of the most reasonably priced and smoothest purchases I have made.
All my questions were answered quickly and nothing was too much!
PC arrived next day and is perfect!

Was looking at these guys on fb for a while, not really knowing what i need for me and my son to use for simracing. They helped me pick the best bang for buck pc for my budget.
When i asked if it was worth paying extra for upgrade RAM ect was told it wasnt needed, rather then just agree and charge me more.. also gave me some little free upgrades on my build. I was that happy i past them over to a friend thats getting his sons first pc from them too.

Keep doing what your doing guys A*

Awesome experience. Goes out of his way to help you regardless of the time. Will only buy from here in future

Absolutely fantastic experience from start to finish!

From quick and knowledgeable replies (even out of office hours) to providing better spec components than ordered, I have no complaints whatsoever.

The PC has been built to a high standard and was well packaged for delivery.

EDIT: Having now completed the part exchange of my old system, the process was hassle free with DPD collection arranged next working day. The funds were transferred quickly. Thanks again!