C-Date Reviews 1,377

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were let down by their experience overall. Many customers found the pricing misleading, with initial offers tripling or quadrupling in value, and unexpected charges appearing after signing up for what they believed was a trial or a lower monthly fee. Reviewers frequently reported difficulty in canceling subscriptions, often finding the process unclear or non-functional on the website, leading to continued payments and debt collection attempts even after cancellation. The website itself was often described as difficult to use, with many users feeling that the service was not worth the effort and led to recurring payments. Conversely, a small portion of people felt that the site basically works just fine and had no trouble canceling their subscriptions.

What people talk about most

Subscription

Reviewers express significant dissatisfaction with the subscription model, frequently citing automatic... See more

Payment

People report negative experiences with payment, citing issues such as unauthorized deductions after... See more

Website

Clients share negative opinions on the website, primarily due to an obstructive and difficult cancellation... See more

Cancellation

Consumers find cancellation to be a frustrating and difficult process, with many reporting an "impossible"... See more

Price

Customers consistently note negative experiences with price, often feeling that they are being overcharged or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Profiles fake or do not exist although women can message free they never reply Daily 14 women online ages between 50 and 70 most horrible looking New young women appear and vanish instantly as... See more

Company replied

Rated 1 out of 5 stars

Update: Even after a confirmed cancellation, this company bypassed my PayPal four months later to start deducting £12.70 directly from my bank account. If bypassing authorized payment methods to take... See more

Company replied

Rated 1 out of 5 stars

I thought I was signing up for £9.90 a month,but then got charged £39.90 by direct debit. I cancelled my direct debit then received threating Emails stating I had to pay nearly £50 or they would... See more

Company replied

Rated 1 out of 5 stars

Took out a one month trial. Site is full of bots and fake accounts. Tried to cancel subscription and delete account in app, app made it impossible to do so. Emailed company to request cancellation... See more

Company replied


Company details

  1. Dating Service
  2. Adult Entertainment Store
  3. Media Company

Information provided by various external sources

Meet exciting people. Have fun on your date! Find what you are looking for on C-Date. Test it and see where it takes you. C-date - Everything is possible.


Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

C-Date; dangerous and fake dating site!

5-6 months ago I reported what I have faced with C-Date (I tried to cancel my membership several times but unfortunately I couldn't and they threatened me for the payment of penalty)

I have just have read below email which was sent by C-Date;

"We wish to hereby inform you that no payment has yet been received with regard to the above-mentioned claim matter.

Consequently, the outstanding claim will be entrusted to our contracted legal partners for the purpose of initiating appropriate legal measures.

We must emphasize that obtaining an enforcement order will allow for enforcement measures to be initiated against you over a duration spanning multiple years.

Such measures include, but are not limited to, enforcement of a bank account levy, wage garnishment and forceful disclosure of assets via affidavit. Any subsequent expenses arising on the basis of such measures being initiated are, in full legal accordance, to be borne by you. The currently outstanding claim sum total would thereby continue to increase.

In order to avoid the initiation of such measures, you may transfer the claim amounting to GBP 255.88 (EUR 298.76) by no later than 18.04.2024 to the following bank account:"

They continue to threatening me! In the beginning penalty was a few pounds but now it's GBP 255.88!!!

29 September 2023
Unprompted review
C-Date logo

Reply from C-Date

UPDATE: sorry you didn't want to give me your account data so that I could assist you with this case.

Hi, I believe that is not from C-date but from a debt collection agency, if so please contact them, if not and you genuinely believe it's from C-Date please provide details of your account so that we can verify your claims. Regards Emma from C-Date.

Rated 1 out of 5 stars

THIS IS THE WORST SCAM DATING SITE ON THE PLANET …

This is just about the worst dating site in the world. TOTAL SCAM, do not join this BS.

They make it incredibly difficult to leave and will keep charging for weeks of delivering absolutely nothing

14 April 2024
Unprompted review
C-Date logo

Reply from C-Date

UPDATE: Thanks for adding your account information. You paid the first payment and customer service cancelled your renewal yesterday as per your request sent to them. You say you've been charged for weeks, but I can only see one payment, If you have more than one Premium Membership please provide your other account information. Thanks Emma.


Hi Grey, if you need help cancelling a renewal please let me know your account data. Sorry if you didn't know how to cancel a subscription. Emma.

Rated 1 out of 5 stars

AVOID AT ALL COSTS!

Never ever sign up with these scammers! Again they took money out despite being forced to cancel my membership!
Again I had to get my bank involved!!!! They say 'it can't be that bad since I re-registered'
What a joke and not true. I kept being charged due to their error, despite cancelling. The bank had to be involved to secure my account and agreed the money was taken fraudulently!
Liars and frauds.
Nat West Bank agrees!
Total rip off!
AVOID AT ALL COSTS!

11 April 2024
Unprompted review
C-Date logo

Reply from C-Date

UPDATE: your complaint has been passed to the debt collection team. They'll email you on the email address you have used on our site to discuss the matter with you directly. Emma.

Hi Paul, if you want me to look into this for you please provide your account details - although it's better if you actually contact the customer service team than post reviews on here, we'd be able to cancel your membership if you contacted customer service! Anyway, we can't be that bad if you bought another subscription ;-) Have a good weekend, Emma.

Rated 1 out of 5 stars

This is an absolute nightmare

This is an absolute nightmare! I’ve just been sent an email from a law firm in Germany (Themys & Dyke). I’ve been suffering with major depression for many years and this whole experience has just made me spiral to an all time low and very dark places! Maybe I’d be better ended it all and put myself out of pain and misery.

9 April 2024
Unprompted review
C-Date logo

Reply from C-Date

Update: Thanks for providing us with the account information, unfortunately we can't find a profile with the data. Please email me at
cdate-trustpilot@c-date.com so that we can look into this for you. Thank you, Emma.

Sorry to hear you're not well Mark. Please do reach out to someone who can help you and if you can provide us with your profile information we'll take a look at your account for you, and if you can, you should contact the debt collection agency and discuss things with them! Kind Regards from Emma at C-Date.

Rated 1 out of 5 stars

Avoid at all costs

I cancelled my subscription in Feb 24 and got an email demanding £49.90 payment. Otherwise it will be collected by debt agency. I have proof email requesting my cancellation but no one did anything. Please action my request. Very bad customer service

4 April 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi, Thanks for getting back to us with your account information. I can see the debt collection has been stopped and your subscription is cancelled. Our customer service have been replying to your emails and will reply to the emails you have recently sent to them. If there's anything else we can help with please continue to communicate with the customer service team as they can assist you quicker than I can via this platform. Thanks Emma.


Hi, please let us know your account information so we can check this for you, if you cancelled we'll make sure the debt collection is stopped! Thanks Emma.

Rated 1 out of 5 stars

C-date

A company that operates out of Luxembourg and is registered in Luxembourg but doesn't let anyone living in Luxembourg join there site? Bizarre! They operate in the UK but break UK consumer law. Not UK tax registered. They do not provide the service advertised. Conclusion, scam!

28 October 2023
Unprompted review
C-Date logo

Reply from C-Date

Update: no account date provided, bizarre! Have a good weekend Richard ;-)

Hi, Yes that's correct about Luxembourg registrations - it's a shame isn't it!
Not sure which UK law you think is broken but happy to explain more by email if you want to contact us directly about it.
If you want us to actually help with something, we look forward to your account data, otherwise we wish you all the best on your dating journey! Thanks, Emma.

Rated 1 out of 5 stars

The site is a disgrace for…

The site is a disgrace for automatically charging and i await the repayments of the last 2 months which I didnt realise aas happened...PAY BACK PLEASE
I have read your response ans my details are...
User name...Marcokid
Email... tom dougal1 @outlook. com

4 April 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi, we'd need your account information in order to check out your complaint and to see if you're eligible for a refund - we can't refund without any actual data to know where to refund money!!! From Emma at C-date ;-)

Rated 1 out of 5 stars

I have contacted c-dating they say…

I have contacted c-dating they say someone will get back to u & all I get is u owe £49. No one actually has a proper conversation with you so how can u put your point across & why are u trying to charge me £49 when I only wanted to try it for one month to see if it’s a good dating site & it’s awful so u have no right to automatically renewing my prescription. C-dating is a scam fake company the site should be taken down

28 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi Stuart, following a careful review of your profile, we have decided to stop the collection process. However, It's important to note that the subscription conditions were outlined when you signed up for the service. If you have more questions about your profile with us, please don't hesitate to contact our customer service. Thank you, Noel.

Rated 1 out of 5 stars

They charge me £31.47 and I have not…

They charge me £31.47 and I have not heard or signed up for anything on this scummy website they just take money from your account into their scummy little pockets

1 April 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi Harry, sorry we can't find a profile with the information you provided, please check in case of any spelling errors and make sure you really subscribed to c-date.com and not another site! Thanks in advance, Emma.

Hi Harry, we appreciate your feedback and apologize for any confusion. However, we are unable to address your concerns without more information. Please reach out to our customer service directly so that we can investigate your claims thoroughly and resolve any issues you may have experienced. Thank you, Noel.

Rated 1 out of 5 stars

The same as the others say.

The same as the other say.. not very good website and then you have virtually no way of cancelling.
I had contacted customer services and they just sent me to find another form to fill out rather than just cancelling on the spot.. it is systemic to make it the more difficult to cancel a subscription on this website.

28 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi, Thanks for providing your account information - we can see that the customer service team cancelled already your subscription on 29/03/2024 - thank you in advance for correcting your review. Regards Emma.

Hi, we're sorry to hear if our site has not met your expectations. If you contact our customer service from your registered email address, they'll help you with your cancellation request. Thanks, Noel.

Rated 1 out of 5 stars

Absolute scam😂 they are trying to get…

Absolute scam😂 they are trying to get 50 pound out of me for some reason I paid to sign up, made it impossible to cancel subscriptions, any other subscription would cancel and inform you that their was no payment, I have emails to prove it, just please avoid as they will do anything to try and scare you into paying the money also my bank contacted them when they tried to takey.momey, they gave them 5 working days to respond and they heard nothing. It's a scam!!

28 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi and thanks for providing us more information. If you did not want to renew your subscription, you needed to have sent us your cancellation. Info on how to cancel your membership is on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices. If you wish to discuss your account with us in more detail, please contact our customer service. Thank you, Noel.

Rated 1 out of 5 stars

Pretty much the same experience as…

Pretty much the same experience as everyone else.

Have sent email requests but have had no reply.

I will now try the email that has been given in C-Dates replies to reviews and see what happens next.

23 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi, we are sorry to read your review. If you have problems cancelling your subscription, please contact our customer service from your registered email address, so that they can help you. Thanks, Noel.

Rated 1 out of 5 stars

Beware, this site is a scam!

How is it possible that you haven't been banned yet? After all, what you are doing is fraud. This will not be so difficult to prove. So much incriminating additional evidence that I found on the internet will help me quite a bit, thank you 😊

22 March 2024
Unprompted review
C-Date logo

Reply from C-Date

We’d like to assure you that we are a legitimate company and we’re commercially registered in Luxembourg. You can contact our customer service, if you want to discuss anything directly with us. You can just scroll down and click the link to see our contact information - logging in is not necessary.

Hi! Sorry, but we couldn't find a profile with the information you've provided. Please contact our customer service directly. Thanks, Noel.

Rated 1 out of 5 stars

Totally scam!!!

Totally scam!!!! Fake dating site with fake profiles. Impossible to cancel once you signed up and threatening emails and letters sent to your house address if you provided one while registered with them. Avoid at all costs. Stick to tinder instead!

28 October 2023
Unprompted review
C-Date logo

Reply from C-Date

Without knowing the details of your case, all we can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. All the agencies used follow local law and have the ability to enforce the law in the country of residence. If you prefer to discuss your case directly and in privacy, we suggest you contact the agency that is writing to you. Thanks, Noel.

Rated 1 out of 5 stars

C Date - Avoid at all costs.

C Date - CON Artists!!

This is written from another reviewer and mirrors my exact experience.

Automatically you subscribe, than lot of message from fake accounts created by c-date to believe this is a real dating site....so they took your money providing a scam....But this is not enough for c-date ...after you realise the situation you try to cancel....you think you did it , but not ....after couple of months you get a letter from Germany to pay 250 Euro immediately otherwise they take you to court.... Email threatening their next level of taking your money.....

I’ve asked so many times to cancel my subscription/membership and received no help. They are literally a money making platform trying to rip everyone off.

19 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi! While we don't have the full details of your case, here's what we can share: If we need to transfer debts to external debt collectors, they handle the communication and debt recovery methods. Rest assured, all agencies we work with comply with local laws and can enforce them in your country of residence. If you'd like to discuss your case privately, we suggest reaching out directly to the agency contacting you. Thank you, Noel.

Rated 1 out of 5 stars

Hi I have have dealings with this…

Hi I have had dealings with this company I have also cancelled my membership with 30 days notice through the email process, which is rubbish I still haven’t had any communication that my membership have been cancelled, fake profile fake people.. doo not touch c-date stay away

15 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi, we're sorry if you had problems cancelling your subscription. Please contact us from your registered email address, so we can assist you.
Thanks, Noel

Rated 1 out of 5 stars

Hard to cancel is a understatement

Hard to cancel is a understatement

I have cancelled at 8:05 am on the 14/3/24 giving 28 days notice of cancellation and I would like the reply agent on here to confirm cancellation has happened and no further charges will take place

They don’t tell you when you pay £9.90 that further months will cost £39.99 or that you have to give 14 days notice in advance to cancel to ensure no further payments are made

As anyone can see cancelling this subscription is a nightmare the way you have to write to them with specific format to cancel signature in a attached letter to the email some in caps some in lower case

The link in the terms and conditions doesn’t work to cancel

There is no ability to cancel in your settings tried to screen shot your only way to cancel is via a email

Clear you wanna make it hard to cancel

Please confirm my account has been cancelled

14 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Sorry to read your review Neville, however since you haven't provided a registered email address we can't check your account or verify your claims.
Thanks, Noel.

Rated 1 out of 5 stars

Absolute scam I’ve sent many emails…

Absolute scam I’ve sent many emails trying to end my subscription and they’ve done nothing apart from to ask me to send a letter to cancel, WHICH I HAVE, and still no update!! My user name is MrJBxx if you see this c date. Please end the subscription. Because all I will do otherwise is tomorrow inform my bank that this is a scam and get the payment blocked.

28 February 2024
Unprompted review
C-Date logo

Reply from C-Date

Thanks, that's been done - we'll look into your complaint because a letter is not the only method of cancellation. We're sorry that on this occasion there was some kind of issue with your cancellation. Thank you for using C-Date.

Rated 1 out of 5 stars

This website deserve to be banned. It’s a total %100 scam zone

This website doesn’t even deserve a rating. This website is all about what I ordered versus what I got. It’s a 100% pure scam. They keep promising to match me with someone who met my criteria but yet to see any after taking a whole sum of 99.9 euro from me. Please this site should be shutdown. I want to cancel my premium subscription now to avoid extensions to the next month. And I would love to delete my account because this wasn’t what I expected. It’s totally unbelievable that you have to scam us via this means😭😭😭😡😡😡

3 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Sorry to hear to read this, we'd really like to be able to get you matched up with some hot dates. If you provide your email address we'll check your profile. We'll also make sure your cancellation and deletion requests are quickly dealt with. Unfortunately, without an email address we can't find your account and we can't help further. Thanks for understanding!

Rated 1 out of 5 stars

So many fake female profiles

So many fake female profiles, female matches were created from places I had visited on the internet earlier that day. One even used my dogs name

Impossible to cancel you subscription steer clear, I wrote to them in February asking to cancel my subscription.

I received a threatening email today advising of legal proceedings unless I paid a month subscription plus a £10 handling charge.

The website should be banned look at all the reviews about them total scam.

Avoid at all cost.

I am sure they will write a nice letter saying they will investigate the matter rubbish.

😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

See below their reply total rubbish it's a scam please please avoid

1 March 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi Simon. We don't allow fake profiles, so we're really sorry to read your review. Without your registered email address, we are unable to help you. If you could email our customer service with as much information as possible, they'll look into your claims. You can also report a match online if you're concerned about something. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look