5 stars: Excellent

I found d the staff friendly and very…

I found d the staff friendly and very informed, I would highly rate budget travel to my friends and family

Reply from Budget Travel
Hi Liam

Thank you so much for your recommendation and your compliments to our staff, they are much appreciated.

Regards
Budget Travel
5 stars: Excellent
Reply from Budget Travel
Hi Cathal

Thank you for your 5 star review and your comment that are prices are great. We aim to deliver quality holidays at a competitive price so am glad that you got a good price for Easter which is peak travel time.

Regards
Budget Travel
5 stars: Excellent
Reply from Budget Travel
Hi Sharon

Thank you for taking the time to post a lovely review about Rebecca, she is delighted with your comments.

Regards
Budget Travel
5 stars: Excellent

I recently returned from a trip to…

I recently returned from a trip to Spain using Budget Travel. I was very satisfied with the customer service. The girls were so helpful. I would definitely use this travel agent again.

Reply from Budget Travel
Hi Rosemary

Thank you for your recommendation and your five star review. Our staff work hard to deliver the very best customer service and I am glad to hear you were satisfied.

Thanks
Budget Travel
4 stars: Great

Pretty simple and straightforward…

Pretty simple and straightforward website. Easy to navigate. We will have to wait and see if the hotel and location are as good as they looked in the brochure. But Budget have a reputation to maintain and I expect that all will be well.

Reply from Budget Travel
Hi Rachel
Thank you for your booking and your positive feedback on our website. We wish you a very pleasant holiday.
Regards
Budget Travel
5 stars: Excellent

Booked online good price to Disney

Booked online good price to Disney. Received a phone call next day to confirm the booking and the details of the trip also.

Reply from Budget Travel
Thanks Grace for you positive feedback on our service and pricing. We hope you have an amazing time in Disneyland Paris.

Regards
Budget Travel
5 stars: Excellent

Roisin was amazing was start to…

Roisin was amazing was start to finish... such great advice and brilliant service

Reply from Budget Travel
Hi Michaela

Thank you so much for your booking and fantastic feedback on Roisin, you have made her day with your lovely comments.

Regards
Budget Travel
4 stars: Great

A bit early to say

A bit early to say, all I have done is the booking, but response to communication by email was swift.

Reply from Budget Travel
Hi Nora

Thank you for your booking and your positive comment. Lovely to have a holiday to look forward to when its so cold, wet and dark outside!

Regards
Budget Travel
2 stars: Poor

Just back from a short break to Rome

Just back from a short break to Rome. We had requested twin beds and had been told by Operations assistant Meghan Dunphy that she would contact the hotel to make request and that the hotel would do its very best to grant our request. Surprise surprise, we arrived in Rome to find a double bed and to be told that the hotel does not have any twin rooms available as it only has double rooms. If we had been told this when we contacted Budget customer service we would have changed to a different hotel that provided twin beds. But for the incompetence of Meghan we would have had a perfect holiday. However, will do my own booking in future.

Reply from Budget Travel
Hi Frances

It is regrettable to hear that you did not receive the correct information from our team. We constantly strive to improve our customer service so your feedback will be taken onboard. We hope in the future that you can give us another opportunity to provide you with an higher standard of customer care.

Regards
Budget Travel
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Easy to use

Easy to use. Got everything I wanted

Reply from Budget Travel
Hi Katherine

Thank you for taking the time to post your feedback, its very rewarding for us to know our customers are satisfied. We wish you a very happy holiday!

Regards
Budget Travel
5 stars: Excellent

All the Information You Need, Simple Booking

So easy the information is very good, and what better way to spend time through Storm Ciara the to have a holiday booked in the simplest way. Thank You

Reply from Budget Travel
Hi Miriam

Thank you so much for your booking and no better inspiration to book a holiday than the dreadful weather we had over the weekend. Hope you have a sunshine filled holiday!

Regards
Budget Travel
4 stars: Great

Great website

Great website, easy to navigate throughout. I was dissapointed after we decided where and when we wanted to go, two days later when booking the price had gone up €340.00

Reply from Budget Travel
Hi Denis

Thank you for your positive feedback on our website and I understand your disappointment when the price had increased when you went to book. We work off live availability and as its peak booking time, prices can fluctuate very quickly. However if you contact our call center on 01 435 0024 one of our consultants would be more than happy to try get an alternative holiday for you at your original budget. We would love to hear from you.

Regards
Budget Travel
5 stars: Excellent
Reply from Budget Travel
Hi Shirley
Thank you for posting your feedback on our new site, great to hear such positive comments.
Regards
Budget Travel
5 stars: Excellent
Reply from Budget Travel
Hi Patrick
Thank you so much for your 5 star review, it is much appreciated.
Regards
Budget travel
5 stars: Excellent

Fantastic experience to buying holiday…

Fantastic experience to buying holiday from your agency. Quickly and easy.

Reply from Budget Travel
Thanks Piotr for taking the time to write your lovely review. We hope you have an amazing holiday.
Regards
Budget Travel
5 stars: Excellent
Reply from Budget Travel
Thank you so much for posting your lovely comment about Nicole, it sure put a smile on her face :)
5 stars: Excellent
Reply from Budget Travel
Thank you Tommy for your kind words - much appreciated :)
5 stars: Excellent

the girl was a pleasure to deal with…

the girl was a pleasure to deal with would recommend to family and friends very helpful

Reply from Budget Travel
Thank you so much for your recommendation, we aim to please our customers and glad we did on this occassion!
5 stars: Excellent
Reply from Budget Travel
Thank for your feedback, we have recently upgraded our technology so your comments are very valuable to us.
5 stars: Excellent

Ann Marie was very helpful and nothing…

Ann Marie was very helpful and nothing was to much trouble made everything very easy

Reply from Budget Travel
Good morning,

Thank you for taking the time to post your review. We are always delighted to hear form our customers. The team and Ann Marie are delighted with your feedback.

Kind Regards,
Budget Travel