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British Attire Reviews 671

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TrustScore 5 out of 5

4.9

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often highlighting their satisfaction with items like jackets, boots, and other apparel. Many people appreciate the competitive pricing and the overall value received, with some noting the brilliant free shipping options. The service is frequently described as great, efficient, and helpful, with fast and well-communicated delivery being a common positive point. However, some customers also noted issues with delivery, including parcels not arriving or being misplaced by courier companies, and some found the packaging to be poor, resulting in damaged items. A few people experienced receiving the wrong item or had difficulties with returns, including being charged for retrieving items due to incorrect address details.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently highlighting quick shipments, fast... See more

Product

Reviewers highlight positive aspects of product quality and selection. Customers frequently praise the good... See more

Price

Consumers find price to be positive, often highlighting competitive pricing, great deals, and significant... See more

Service

Customers had positive experiences with service. Many reviewers praise the professional and efficient... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was sent a link by my friend for trainers. I clicked the link and placed the order in seconds. My confirmation email had missed off the street number so I emailed my full address. They contacted me... See more

Rated 5 out of 5 stars

Jenny went above and beyond to fix an error that was my fault.I wasn't entitled to a refund or exchange but Jenny quickly sorted it without any fuss,the replacement I needed was held over & posted rap... See more

Rated 5 out of 5 stars

In my experience the Customer Service is unique for an online offering. My wife & I purchased beautiful Joules garments, alas they were too big , the exchange / return was made easy with Jenny holdin... See more

Rated 5 out of 5 stars

my initial order sadly never arrived. Another case of a courier company misplacing a parcel! however Georgia at customer service was very quickly on the case and did everything she possibly could to... See more

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Outerwear Store
  5. Winterwear Store
  6. Women's Clothing Store

Written by the company

Honouring heritage, craftsmanship and design. An exceptional house of brands, blending the classic with contemporary like never before.

Contact info

4.9

Excellent

TrustScore 5 out of 5

671 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Halsey Barbour Jacket

Very happy with my purchase, jacket was a great price. It arrived really quickly and before the expected date. Great quality and price Thank you

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent range of items at very competitive prices. Very fast dispatch. Will definitely purchase from British Attire again, thank you.

22 April 2026
Unprompted review
Rated 4 out of 5 stars

The service was outstanding

The service was outstanding. Items arrived almost overnight.
However, although I loved the quilted Joules jacket, it fitted well (size 14) and was great quality…. the navy colour was SO dark it was almost black. I very rarely wear black at all so I returned it and that process was simple and straightforward too.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service, good range of products at competitive prices, excellent tracking information and speedy delivery. They also make returns easy in the rare event that they are required.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Super family owned, British company. Excellent customer service. I will definitely buy again and highly recommend them.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website. Good communication confirming order and then progress through to an on time delivery. Bag exactly as described and the in the pictures.

18 April 2026
Unprompted review

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